Glassdoor is your free inside look at Starbucks interview questions and advice. All 669 interview reviews are posted anonymously by Starbucks employees and interview candidates.
Starbucks Interview Questions & Reviews
Getting the Interview 669 Interviews
Interview Experience 619 Ratings
Barista at Starbucks
Accepted Offer – Interviewed on London, England Oct 2010 – Reviewed Jul 16, 2012
Interview Details it was my first ever interview . it was a good experience
Interview Question – how can you increase the sales of starbucks? View Answer
Helpful Interview?
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Area Manager at Starbucks
Declined Offer – Interviewed in London, England Mar 2008 – Reviewed Jun 07, 2012
Interview Details Received call,after few days was invited for an interview with a panel of five people. I was then invited to attend a selection process with a group assessment. I had to compete against a group of 10 other people and complete few assessments. Last interview with hr and regional director.
Interview Question – Time when I had to deliver a challenging message Answer Question
Reason for Declining – Wrong location and salary
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Barista at Starbucks
Accepted Offer – Interviewed on London, England Feb 2011 – Reviewed Jan 28, 2012
Interview Details
The interview process consisted of two parts: the first, was a regular interview in which they asked why I was interested to work in starbucks, my knowledge about the company, what could I bring to the company plus some scenario questions like: how would you react if a collegue was unfear to you, how would you deal with a difficult customer, and more questions of that sort that I can't remember.
The second part, was a trial day. I worked for four hours with the team. After that, I was offered the job.
Interview Question – Why do you want to work for us? ( who really cares about them; I just needed a job? View Answer
Helpful Interview?
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Barista at Starbucks
No Offer – Interviewed in Liverpool, England Jun 2009 – Reviewed Sep 13, 2009
Interview Details i should have prepared more. as they say fail to prepare prepare to fail. interviewer was pleasent but very probing and i was not prepared, not a mistake i would make again . seems a good company to work for. pleasent people. initially phone me and immediately started the questions, all i can say is i let myself down.
Interview Question – if you were an object what object would you be and why View Answer
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Barista at Starbucks
Accepted Offer – Reviewed May 20, 2013 New
Interview Details
After filling out an application, the next step in the hiring process is typically an in-person interview at the store by the Store Manager.
It is recommended that when a drink is offered prior to the interview to accept the drink. Attempt to mention your drink selection and why you drink it. It offers an instant connection to the interviewer and allows the interviewee to seem slightly knowledgeable of the brand.
Interview Question – Be prepared to answer questions relating to a time that you were unable to meet a customers' level of expectations. Answer Question
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Barista at Starbucks
Accepted Offer – Interviewed in Chicago, IL (US) Nov 2012 – Reviewed May 20, 2013 New
Interview Details Two interviews are required, usually by the manager and the assistant manager. Customers service is more important than coffee knowledge. I know one manager was impressed when told that "getting it right was more important than speed." They will also ask why you want to work at Starbucks. This question is to discern if you really have an interest in the coffee business. Again, knowledge isn't as important as interest.
Interview Question – Tell me about a time you had to deal with an angry/upset customer. Answer Question
Helpful Interview?
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Marketing Manager at Starbucks
No Offer – Interviewed in Seattle, WA (US) Mar 2013 – Reviewed May 20, 2013 New
Interview Details
I had an onsite interview for a Marketing Manager position. The hiring manager seemed disorganized (e.g. Did not know if there were others interviewing me) and uninterested to begin with. He asked me standard questions like what are your strengths, weaknesses, etc. I brought in a portfolio of my work and had to drive the conversation to my experience to focus the interview a bit more.
After the interview, I sent thank you emails to both the recruiter and the hiring manager. I followed up with the recruiter three times after the interview and didn't get a response back. You would think if someone came onsite for an interview, a standard email saying "we are pursuing other candidates" would be the typical rejection if I wasn't fit for the job. No word from them seemed pretty rude to me. I thought Starbucks was a company of integrity, but apparently not.
Interview Question – What is your biggest weakness? Answer Question
Helpful Interview?
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Sales Associate at Starbucks
Declined Offer – Reviewed May 19, 2013 New
Interview Details go with your a game ..have sales experience and good interpersonal skills.
Interview Question – what strategies do you implement best Answer Question
Reason for Declining – not interested in relocation
Helpful Interview?
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Shift Supervisor at Starbucks
Accepted Offer – Interviewed in Aug 2011 – Reviewed May 17, 2013 New
Interview Details great and easy
Interview Question –
why should i choose you
why do you want to work for this company
alwways those questions that your afraid you will answer wrong
Answer Question
Negotiation Details – there was none
Helpful Interview?
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Problem with this interview?
Store Manager at Starbucks
Accepted Offer – Interviewed in San Jose, CA (US) – Reviewed May 17, 2013 New
Interview Details Was initially required to take on in depth management assessment regarding skills and capabilities. It focused on customer service skills, coaching behaviors in random scenarios, and p&l management exercises. After passing the assessment I was contacted by the regional recruiter for the company and conducted a phone interview. Following the phone screening I was interviewed a second time in person by two district managers and then had a final interview with the area director.
Interview Question – Give me a 30-60-90 day action plan for an underperforming location and how you would gauge the effectiveness of your progress? View Answer
Negotiation Details – They asked what I was looking for and I told them my desired salary range. They called me back the next day and made an offer within the midpoint of that range. Smooth sailing. Good people that care about your success and wellbeing.
Helpful Interview?
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