I applied online. The process took 4 weeks. I interviewed at State Farm (Johns Creek, GA) in Apr 2013
Interview
Applied online. Contacted to take a typing test and a simulated call test. Got a call to schedule a phone interview. Phone interview consisted of "tell me about yourself", "why do you want to work for State Farm", "Tell me of a time when you had to learn a new skill".
Interview questions [1]
Question 1
All STAR questions... Situation, Task, Action taken, Result. "Tell me of a time you had to deal with a difficult customer"- make sure you tell how you turned it around and made it a good experience. "What do you consider good customer service", "Tell of a time you had to handle multiple tasks". Their goal was to make the customer feel taken care of and thankful for our services. Claims represents about 50% of the business.
It was a panel interview with three claims teams managers. Questions were about how you demonstrated various competencies in other jobs or positions, with specific examples needed using the STAR method.
Interview questions [1]
Question 1
Tell me about a time when you felt you didn't do as well as you should have on a project or task.
I applied online. The process took 3 weeks. I interviewed at State Farm (Lincoln, NE) in May 2022
Interview
Simple 2 person interview in person. It Took about 30 minutes and consisted of just the standard situational questions. Job offer came about two weeks later. Overall I would say it was a well run process.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult customer?
I applied online. The process took 2 weeks. I interviewed at State Farm in Mar 2022
Interview
The interview process is about 2 weeks long. Very easy because they have a high turnover rate. Basic questions along with past work experience. I would say anybody can pass.
