T-Mobile Interview Questions & Reviews in Washington State

Updated Aug 21, 2014
Updated Aug 21, 2014
78 interviews

Interview Experience

Interview Experience

65%
22%
11%

Getting an Interview

Getting an Interview

62%
9%
9%

Interview Difficulty

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78 Candidate Interview Reviews Back to all interviews

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  1.  

    Unspecified Senior Marketing Role Interview

    Anonymous Employee  in  Factoria, WA (US)
    Anonymous Employee in Factoria, WA (US)
    Application Details

    I interviewed through a recruiter. The process took 2 months - interviewed at T-Mobile in April 2014.

    Interview Details

    I was screened twice over the phone, once by HR, then scheduled to screen over phone with the hiring manager, who was new to her position. 2-3 weeks later I met hiring manager in person, and then 2 weeks later, again, and 3 of her peers. That day I also met with the hiring manager's boss, and then again with the hiring manager who was new to the position.

    Although I had an extremely positive experience with the hiring manager (who described me a very talented and a potentially outstanding fit), and the senior recruiter, who described me as "the leading candidate", each peer could not have been more arrogant, each in their own way. To a person, they were late, barely apologetic if at all, and acted either inattentive, overly aggressive, dismissive of my answers or simply disinterested, as if they had better things to do.

    I can understand their being busy and having to re-schedule on the fly--which happened several times while I was there--but if I had to choose a few words to describe all three of the "peer" group, it would be arrogant, disrespectful and dismissive.

    To the point of the interview loop with peers, HR had been helpful, professional and very upbeat. However, when HR called me to tell me the team determined "I wouldn't be a fit" the only answer I was given was that "I wasn't aggressive enough" to which I responded, "I was direct, confident in my answers (see below) and respectful - I didn't want to come across as being arrogant." To my shock, the HR person said, "Sometimes arrogance goes a long way here."

    I knew in advance that the issue of arrogance was present especially on the marketing team, and first-hand knowledge from friends who had worked there and left for that very reason, was confirmed. Perhaps with new leadership at the mid level, some of this may change.

    But if that's the way "senior" professionals treat candidates, I can only imagine how they treat people who work there.

    My advice is to stay away if how you're treated means anything to you.

    Interview Questions
    • One member of the peer group asked me, "If your budget were $xx, how would you spend it?" I gave some very broad brushstrokes said asked, "what are your objectives?" and by what measure would you determine the success of the spend?" He was visibly agitated by my answer and without responding to my question, essentially forced me to make a guess and then immediately made it clear he disagreed. He was downright rude.   View Answer
    No Offer
    Negative Experience
    Average Interview
  2.  

    MBA Summer Interview

    Anonymous Interview Candidate  in  Bellevue, WA (US)
    Anonymous Interview Candidate in Bellevue, WA (US)
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at T-Mobile in March 2012.

    Interview Details

    6 round of telephonic/face to face interviews with director/VP level people. Questions ranging from case question to real problems at hand. The interviewers were very relaxed and kept asking questions for 30-40 minutes non-stop. Know your resume and past experience really well.

    Interview Questions
    • What kind of strategies will you use to hold back customers who are not that happy?   Answer Question
    Negotiation Details
    I got an additional 3K bonus to relocate during the summer
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Retail Store Manager Interview

    Anonymous Interview Candidate  in  Seattle, WA (US)
    Anonymous Interview Candidate in Seattle, WA (US)
    Application Details

    I interviewed through an employee referral. The process took 1 week - interviewed at T-Mobile in June 2010.

    Interview Details

    The hiring and interview process could not have been easier. I was hired after a phone interview only. I was led to believe that I would be promoted quickly, however...and that was not the case.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    CRM Operations Manager Interview

    Anonymous Interview Candidate  in  Bellevue, WA (US)
    Anonymous Interview Candidate in Bellevue, WA (US)
    Application Details

    I interviewed through a recruiter. The process took 4+ weeks - interviewed at T-Mobile.

    Interview Details

    Initial contact from HR Recruiter w/ a follow-up phone screen. Phone interview w/ hiring manager. On site interview w/ hiring manager + 3 other peers. Next day call from HR looking for salary expectations & negotiations. Electronic offer submitted the day after that.

    Interview Questions
    • Lots of business case questions. Just focus on how you'd segment, message, offer, etc.   Answer Question
    Negotiation Details
    Negotiated about 5% higher than their initial offer. Also negotiated a relocation/signing bonus. Was a quick process handled via phone the day after my onsite interviews. Actual offer was sent two days after the onsite interviews.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Senior Business Analysis Manager Interview

    Anonymous Interview Candidate  in  Bellevue, WA (US)
    Anonymous Interview Candidate in Bellevue, WA (US)
    Application Details

    I interviewed through a recruiter. The process took 3 weeks - interviewed at T-Mobile in March 2014.

    Interview Details

    The process is well designed. Recruiter reached out to me about a few similar jobs. Was able to land one with an extremely high-caliber team. Interviewers were smart, professional, kind but challenging. You have to be a strategic thinker while have practical operational experiences in finance, marketing and sales

    Interview Questions
    • Very standard BA interview process: (1) recruiter phone conversation; (2) hiring manager phone conversation; (3) Onsite interviews including multiple 1:1s interviews and then a panel interview with 6-8 audience

      Won't say it's 'unexpected' but the final onsite interview wasn't easy.
      First gone through several 1:1 interviews (both behavior and case interviews) and then gone through a panel interview: I was given 75 mins to create a business case including (1) a detailed financial model (pro-forma); (2) a business case presentation and spent the next 45 mins debating with the team on critical business questions in a panel interview

      They will provide raw data to the business case for the panel interview. Pay attention to: pro-forma framework, data integrity, strategic recommendations, and operational flexibility while thinking through the case.
        View Answer
    Negotiation Details
    not much room to negotiate, but generally satisfied
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Designer Interview

    Anonymous Interview Candidate  in  Bellevue, WA (US)
    Anonymous Interview Candidate in Bellevue, WA (US)
    Application Details

    I interviewed through other source. The process took 4 days - interviewed at T-Mobile in July 2012.

    Interview Details

    Recruiter spoke to me about salary. Then scheduler followed up with times/dates of interview. Then I came in and met with 4 people, for an hour each, one after another. A Director, 2 senior managers, and a copywriter. Several looked at my work, but the other 2 just talked about the job and whether I'd like it and how it compared to what I'd done in the past.

    Interview Questions
    • What design trends do you see in websites these days.   View Answer
    Negotiation Details
    The recruiter offered about $10k less than I wanted. I said I was making (in a vague way) in the range of X. And I sounded a little hesitant about the amount she mentioned. She said maybe 5k higher than that. I said it's worth an interview but I'm not sure. They really wanted me so came in at the exact amount I really wanted. 10k above what they'd offered.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate  in  Tacoma, WA (US)
    Anonymous Interview Candidate in Tacoma, WA (US)
    Application Details

    I interviewed through an employee referral. The process took 2+ weeks - interviewed at T-Mobile in January 2013.

    Interview Details

    I initially did a short casual interview with the RAM that my friend set up as an employee here. The next day, I had a full interview with the RSM and that was fairly concise with all the regular questions you would expect about applicable sales and customer service background, understanding incentives for commission sales, seeing if your personality was a good fit with the rest of the team, etc. Two weeks later, I got the call asking to accept the position.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Senior Recruiter Interview

    Anonymous Interview Candidate  in  Bellevue, WA (US)
    Anonymous Interview Candidate in Bellevue, WA (US)
    Application Details

    I interviewed through an employee referral - interviewed at T-Mobile in October 2013.

    Interview Details

    I had an hour and a half phone interview after telling the Recruiting Manager that I had laryngitis and a fever. She said she wouldn't take much time and plowed through her list of questions ignoring the fact that I was whispering during the call. This should have been my first clue about her management style.

    Interview Questions
    • Do you have childcare set up?
      How many children do you have?
        View Answer
    Accepted Offer
    Negative Experience
    Average Interview
  10.  

    Senior Analytics Manager Interview

    Anonymous Interview Candidate  in  Bellevue, WA (US)
    Anonymous Interview Candidate in Bellevue, WA (US)
    Application Details

    I interviewed through a recruiter - interviewed at T-Mobile in May 2014.

    Interview Details

    One recruiter got hold of me from monster database. Telephone screening was straight. one case question; what should be the offer price for an used handset? then one sql query with group by and order by. Then to explain difference between inner and outer join.

    Interview Questions
    • case 1: Three plan 50$ with .5 gb data usage, 60$ with 2 gb data usage, 70$ with 5 gb data usage; what will happen there is only a change 50$ but 1 gb data usage;   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Senior Administrative Assistant Interview

    Anonymous Employee  in  Bellevue, WA (US)
    Anonymous Employee in Bellevue, WA (US)
    Application Details

    I interviewed online - interviewed at T-Mobile in March 2014.

    Interview Details

    The HR Recruiter was Passive/Aggressive and was not to keen in providing detail information on the position as to what team this position supported.

    Interview Questions
    • How would I feel being in a room of muti-racial employes   View Answer
    No Offer
    Negative Experience
    Average Interview

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