The Gap
3.3 of 5 1,350 reviews
www.gap.com San Francisco, CA 5000+ Employees

The Gap Sales Associate Interview Questions & Reviews

Updated Apr 15, 2014
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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Anonymous Employee
London, England

I interviewed at The Gap in May 2011.

Interview Details Group interview, had to go out in store and pick out an outfit for a customer that was described to us within a set budget.

Interview Question – Why did you pick those shoes?   Answer Question

Negotiation Details – none

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Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
City of London, England

I applied in-person and the process took 1 week - interviewed at The Gap in September 2011.

Interview Details The hiring process is generally three rounds, where first one is about telephonic interview. They ask you pretty generic questions, for me I thought they just called in to know if I spoke English well or not. Once that was done, they asked me to come to Gap for a Group discussion which is then succeeded by a 1:1 or sometimes 2:1 with manager(s).

Interview Question – None.   View Answer

Negotiation Details – They do not leave you much room for negotiation, but then at this position, I dont think you need to negotiate much at all.

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Positive Experience

Very Easy Interview

Sales Associate Interview

Anonymous Employee
Boca Raton, FL (US)

I interviewed at The Gap in March 2012.

Interview Details Very easy interview process. Common sense questions that are not difficult to figure out the appropriate answer. It was done on a bench in the middle of the loud mall. Not very professional or intimidating. Anyone with work experience can get through the interview process with no problem.

Negotiation Details – Nothing

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Positive Experience

Average Interview

Sales Associate Interview

Anonymous Employee
Brea, CA (US)

I applied online and the process took 2+ weeks - interviewed at The Gap in June 2013.

Interview Details The interview was a group interview and the manager was laid back, which made the other laid back and unfortunately most of them became unprofessional. I recommend you still stay professional, don't ever interrupt the manager and answer the questions honestly.

Interview Question – I think it was "Tell me why I should hire you"   View Answer

Negotiation Details – There wasn't a negotiation phase, I took the offer as it was

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Accepted Offer

Neutral Experience

Average Interview

Sales Associate Interview

Anonymous Employee
Washington, PA (US)

I applied online and the process took 1+ week - interviewed at The Gap in April 2012.

Interview Details This was the first job I ever had and was the time when online applications was starting to boom. I went to the store and spoke to a manager who referred me to the site with a code also. I made an account and filed out the application. After a few days no one called so I called them and scheduled an interview. The woman who interviewed me was really nice and we went to a coffee shop across from the store to have the interview. It was kind of awkward but included your typical "Tell me about yourself and your hobbies," questions. So after that awfulness she told me I was a sure hire but she still had to background check me. (No drug test required at the time.) Of course no one called for two days so I called them and the woman who interviewed me went of town. But when she came back we talked and badda boom badda bang I had a job.

Interview Question – Every interview includes "Tell me about yourself." Which for me is essentially the most difficult question because I don't like to talk about myself (at least not out loud). But all they really want is to know that you are well established and can communicate. The best thing to do for this question is to think of what you're going to say beforehand. Think of something prominent in your life (i.e. your mom, siblings, drama class, football team, cheerleading) and make up a little script about it and how that's important then throw in other little details about things you do or things that make you (i.e. you're a master braider, best Barbie dress maker, spelling bee champ) and wah - lah you started a long conversation and probably passed the interview at this point.   Answer Question

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No Offer

Neutral Experience

Average Interview

Sales Associate Interview

Anonymous Interview Candidate
Montreal, QC (Canada)

I applied online and the process took 1 week - interviewed at The Gap in March 2014.

Interview Details Group interview (about 10 people). Everyone took turns to answer the question. The interview was about an hour long. All questions were situation-based and personal experience-based.

Interview Question – You had to try to sell what you were wearing to the interview. Yes, that means getting up and presenting your outfit!   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Anonymous Employee
Dawson, GA (US)

I applied online and the process took 2 weeks - interviewed at The Gap in May 2011.

Interview Details Very upbeat, enthusiastic, really friendly and want to get to know you.
The initial interview is a little awkward because its a group interview so it feels much like a cattle call,
the second interview was still group but only 2-3 people and after that i received a phone call with a job offer. I do know that the way they tell you they aren't interested is kind of off putting because its just a postcard in the mail.

Interview Question – How would you handle a situation of lying or stealing involving a fellow co-worker or management team memeber?   Answer Question

Negotiation Details – There really wasn't much of one; because i was a broke college student happy to jsut have a stable paycheck; as low as it was.

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Accepted Offer

Neutral Experience

Sales Associate Interview

Anonymous Employee

I applied online and the process took 2 weeks - interviewed at The Gap.

Interview Details They called me around a week after I submitted my application asking for a phone interview. It was basic questions but also questions about what style magazines do you read? What is your favorite trend during different seasons, etc.

Interview Question – They asked if you would be able to sell a Gap Card and seeing as I didn't really know what that entailed it was difficult to answer but all the questions were pretty basic.   Answer Question

Negotiation Details – They start you off around 8.00 but I was able to negotiate higher. Pretty chill and were willing to work with you.

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Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Anonymous Employee
New York, NY (US)

I applied in-person and the process took a day - interviewed at The Gap in October 2013.

Interview Details Job postings were located on the Gap website under employment. You would search for the area and/or store number of the Gap you wish to apply to, compete the online survey and personal questionnaire, and finally attaching and submitting your application. Pretty straight forward group interview, the assistant manager brought up a scenario and listened to each individual answer on how we would handle said scenario.

Interview Question – A co-worker walks into the store and greets you and continues to walk to the stock room. Moments later, he leaves the stock room and you notice he is wearing a different shirt he was initially wearing going into the room. How would you handle this situation?   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Sales Associate Interview

Anonymous Employee

I applied online and the process took 2 weeks - interviewed at The Gap in October 2013.

Interview Details Group interview followed by 1 on 1. Interviewed by manager for the department applied for. Basic questions about retail experience, customer service skills and why you want to work for the company

Interview Question – Why did you choose the gap   View Answer

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