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UPS Interview Questions & Reviews

Updated Aug 17, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
589 candidate interviews
Relevance Date Difficulty

Accepted Offer

Positive Experience

Average Interview

General Ledger Accountant Interview

General Ledger Accountant
Coppell, TX (US)

I applied through an employee referral and the process took 5 days - interviewed at UPS in May 2013.

Interview Details As a referral applicant, I sent email to a specific contact. It was only a matter of days when I received a reply email asking me to show up for interview.

During the interview, I was asked standard interview questions: Tell me about yourself. Where do you see yourself in X years, etc. Interviewers are looking for people with former account reconciliation experience; along with strong Microsoft Excel/Access expertise.

Interview Question – Why did you choose Accounting as a career?   View Answer

Negotiation Details – Neg

Accepted Offer

Positive Experience

Easy Interview

Industrial Engineer Interview

Industrial Engineer

I applied through college or university and interviewed at UPS.

Interview Details I was contacted within a couple weeks. I met them at a job fair, so it's likely they had a lot of applicants to process. I was brought in for an in person interview where I was asked pretty typical questions. There was also a basic skills test with very easy math and problem solving as well as an aptitude test. Overall, not too bad. As long as you've done a few interviews before and have some decent experience or extra curricular activities you should be fine. Have examples of you problem solving, meeting goals, mediating confrontation, and leading. The aptitude looks for consistency most of all, you can choose what you will, but it has to be dead consistent.

Interview Question – Tell me about a goal you met and how you achieved it.
Tell me about a time you had a disagreement with a coworker and how you overcame that challenge.
  Answer Question

Negotiation Details – None whatsoever, at the intern level, they have a set package. Time off and personal days are at the discretion of your manager and supervisor which could be good or bad.

No Offer

Positive Experience

Average Interview

Package Handler Interview

Package Handler
Oakland, CA (US)

I applied online - interviewed at UPS in April 2011.

Interview Details Took four days but was very educational.they go over all the rules and regulations , they tour the work plant and make bages for entering into the building it is truly an exspierince.

Interview Question – Learning their five key to lifting and lowering .   Answer Question

Accepted Offer

Positive Experience

Very Easy Interview

UPS Sorter Interview

UPS Sorter

I applied online and the process took 1+ week - interviewed at UPS.

Interview Details Applied online, scheduled tour online also. During tour walked around facility and was given descriptions of different position within the facility. After tour taken into a room and asked if I felt I could do the job I said and and was hired just like that

Accepted Offer

Neutral Experience

Very Easy Interview

Part Time Package Handler Interview

Part Time Package Handler
Hodgkins, IL (US)

I applied online and the process took 4 days - interviewed at UPS in May 2014.

Interview Details Super easy interview, most of it is just to confirm things on your app, but there is a massive catch: the main one being that the pay is LAUGHABLE for work you'll be putting into one shift, and they know it.

Even worse, they take out union dues every single week, more than one and 1/2 of your hourly rate in most cases, even though you don't have any union protection during your first 40 days of work and can be fired merely because you didn't dot your I's or cross your T's (which is a scam in my book, but that's a story for another day).

Add in the fact that it's an unsafe working environment at best, and that the job description lies about the 70 pounds thing (you'll have to lift over 70's when putting in or unloading "bulk") and again, the meager pay, I'll just flat out say you're better off literally flipping burgers than risking your neck as a "package handler" at UPS.

Oh, and if you're thinking of going in at the bottom and trying to move up, think again! They have a "non-rehire" policy, so if you suck at loading or unloading, or you full time supervisor doesn't like you, you'll never be able to work for the company again!

So think hard before you pursue this position.

Interview Question – None. Depending on the HR rep you get, they might toss in "Why do you want to work for UPS" or "What does safety mean to you?", but they really use the 40 day work period as the interview.

The hard part is getting a call back.
  Answer Question

Negotiation Details – None. $8.50. Take it or leave it.

No Offer

Positive Experience

Easy Interview

Co Op Interview

Co Op

I applied through college or university - interviewed at UPS in August 2014.

Interview Details Applied through university website and got a call the following week asking basic questions about my gpa, major and a little of what I currently know. Got another call the next week and set up a panel interview. Interview was fairly easy, most of the questions were based on my resume and also behavioral questions were asked. Just waiting on a call to see if I get hired or not.

Interview Question – How do you go about testing your programs/applications.   Answer Question

No Offer

Negative Experience

Very Easy Interview

UPS Package Handler Interview

UPS Package Handler
Addison, IL (US)

I applied online and the process took 4 days - interviewed at UPS in August 2014.

Interview Details Addison August 2014, applied on line. Then immediately directed to set up an interview appointment.
A few drop down menus to set up date and time (all very accommodating) and you are set. I set the interview up for the the following day.

The process was all very simple.

Interview Question – Very low key office, looks like you are inside a temporary building. Surprised at the "shabbiness" of it (for lack of a better word). Didn't really get to any questions, job explained, NO guaranteed hours, at $8.50 an hour. I thanked her, apologized for wasting her time, she apologized that the the listed job is not more explicit in explaining hours and wage, I left.   Answer Question

Accepted Offer

Positive Experience

Average Interview

Seasonal Driver Interview

Seasonal Driver
Charlotte, NC (US)

I applied online and the process took 1 week - interviewed at UPS in October 2013.

Interview Details Must prove you can drive the brown parcel truck as last part of the interview. You will go out with a center supervisor and they will want to see basic skills like backing into a loading zone, watching center traffic, stopping at all necessary stops, and going safe speed and honking horn to alert others also be prepared to stop on a hill using parking break and then going forward releasing parking break and giving gas at same time so the truck does not go backwards down the hill. You will go around the center first then you will go on about a 5 mile round trip in traffic.

Interview Question – Didn't expect to have skills test of driving truck at end of first interview. Thought maybe that might happen on a 2nd but they want to know right away if you have any trouble. General questions were not unexpected.   View Answer

Negotiation Details – Rate was not negotiable and no benefits due to it being seasonal position

Accepted Offer

Neutral Experience

Average Interview

Marketing Manager Interview

Marketing Manager

I applied through a recruiter and the process took 4+ weeks - interviewed at UPS.

Interview Details The process is very thorough, and sometimes lengthy. Some hired around the same time as me were strung along for as much as 6 months. It is not uncommon for the communication to go cold and then weeks later receive an offer. So hang in there.

No Offer

Neutral Experience

Very Easy Interview

Part Time Package Handler Interview

Part Time Package Handler

I applied online and the process took 2 days - interviewed at UPS in July 2014.

Interview Details Applied online at for a part-time package handler position. They're constantly advertising around here for this position. I was able to schedule a tour of the facility online. This tour is mandatory. Basically, you do to the facility at the time of the shift you want, sit in a room with other people who are interested in the position, and get a speech on the pay, benefits, what you do, etc. The HR person basically made it sound like you would be working in a living hell. 20 people showed up to my tour. One guy walked out. After the tour (1.5-2 hours long), you go back to the room and they schedule 1-on-1 interviews the following day with those who want it.

Some tips: Follow the instructions and wear jeans to the tour. Do not bring your cell phone or other junk. Your drama can wait til you leave. The instructions were very clear about this, yet a half dozen people showed up with cell phones, jewelry, etc and got kicked out of the tour.

I went to the interview the next day. I arrived 12 mins ahead of schedule. I had to wait 90 minutes past the scheduled interview time. No one else was waiting, just me. They kept asking me repeatedly if I had checked in, and I had. They kept confirming that I was indeed checked in on the list. This doesn't inspire much confidence in their organizational skills. After this monumental wait, I get taken back by someone in HR for an interview.

Questions were routine and expected. I was only asked 3 questions:Why do you want to work for UPS? Why should we choose you over (I'm paraphrasing here) all the billions of highly qualified people who can also lift boxes? Have you ever had any warehouse experience before?

She noted my address immediately from my application. I was moving in 2 days, and my new house was only 7 miles from the UPS facility. My old address, which was on the application because I applied before my move, was about 25 miles away. She (HR person) made a really big deal about it, then eventually wrote my the fact I was moving closer down on a post-it note. I think this is a big strike against you... if you aren't within football throwing distance of the hub.

I showed up to the interview in a polo shirt and khakis. I didn't want to be in a tie for this position and I also didn't want to look like a low life. The HR person was very taken aback by this and asked initially if I was interviewing for a driver position. She had no idea why I was there, actually, until I told her. She made a really big deal about the clothes... how this isn't a desk job, etc etc. I think the clothes were a strike against me. So my advice is, go in looking like a homeless bum, or at least wear jeans and t-shirt to the interview. Don't try to look nice.

The whole interview took maybe 15 minutes, about 11 minutes of which she wasn't paying any attention to me and just clicking stuff on the computer. At the end she said we were done. I asked about next steps, and if/when I'd hear from them on the position. She said "right now we're just interviewing," and I left it at that.

3 weeks later, no call.

Interview Question – Why do you want to work for UPS?   Answer Question

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