Walt Disney Company

Work in HR? Unlock Free Profile

Walt Disney Company Interview Questions & Reviews

Updated Jul 31, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
200 candidate interviews
Relevance Date Difficulty

No Offer

Positive Experience

Average Interview

Marketing Intern Interview

Marketing Intern
London, England

I applied through college or university and the process took 4+ weeks - interviewed at Walt Disney Company in April 2011.

Interview Details questions, assessment day and final interview

Interview Question – if you were a disney character who would you be?   Answer Question

Accepted Offer

Positive Experience

Sales Associate Interview

Sales Associate

I applied online and the process took 1+ week - interviewed at Walt Disney Company in May 2013.

Interview Details I was brought in with another person and basically because we were called in at all, we had the job. The questions were all common sense based and it barely felt like a real interview at all.

Interview Question – Name a time a sales associate showed you outstanding service.   Answer Question

Negotiation Details – I asked for a specific number, and got just below that so I didn't push the issue.

Accepted Offer

Positive Experience

Difficult Interview

Custodial Cast Member, DLR Interview

Custodial Cast Member, DLR

I applied online and interviewed at Walt Disney Company.

Interview Details The hiring and interview process is extensive and intense, but so exciting. If you are selected to move on after the initial application online, you will be asked to complete an online interview. This online interview is extensive in itself and consists of a personality/compatibility type format. If you are selected to move on after the online interview, you will be asked to choose an interview time for an in person interview. Business formal is a must. I went to the Disneyland Anaheim office to interview. The interview was generally standard, but of course focused on customer service and passion for the company or your work. The hiring process was beyond exciting. Disney is very much about an inside culture and you not only go through extensive training, but become part of a family through special events and exclusive experiences, like a backstage tour.

Interview Question – The most difficult question was along the lines of giving an example of a time when you were on a team, something went wrong, and how you resolved it.   Answer Question

Accepted Offer

Neutral Experience

College Program Interview

College Program

Interviewed at Walt Disney Company

Interview Details This was one phone call interview with a recruiter. Typical interview, why you are interested in the program, some behavioral questions, more info on your work history, and which roles are you willing to work.

Interview Question – Please explain the situation where you worked in a fast paced environment & an unexpected issue came up. How did you overcome that?   Answer Question

No Offer

Neutral Experience

Business Analyst Interview

Business Analyst

Interviewed at Walt Disney Company

Interview Details I applied online at disyney.com and receives an immediate response from the HR for a phone interview. The HR phone screen interview was very straight forward and specific to changing business priorities, out come driven initiatives and value substantiation. Then i was scheduled for a second interview which went very well and hope to get the role. I am still waiting for the offer call or email.

Interview Question – I was given a business case and asked to analyze and describe how one could demonstrate value substantiation.   Answer Question

Declined Offer

Positive Experience

Average Interview

Reservation Sales Agent, Disney Reservation Interview

Reservation Sales Agent, Disney Reservation
Tampa, FL (US)

I applied online and the process took 2+ weeks - interviewed at Walt Disney Company in May 2014.

Interview Details Very fast process.

Day 1: Applied online.
Day 2: Received email invitation to schedule phone interview
Day 3: Had phone interview and received email invitation to schedule Face-to-Face Interview from a list of available dates.

Day of Interview: Went in the training room (I had worked PT evenings in their dining division at the same location 8 years prior) with about 15 others and watched the video and took the personality, basic skills and call center simulation test. After completion, waited about 20 minutes to be called for the face-to-face interview. Interview was typical. Was surprised that my wearing a traditional pants suit was considered over-dressed. While I realize that the day-to-day dress code is very casual, I thought dressing right for the interview would be appreciated. But I digress.

Was hoping to get a decent shift, despite seniority -- but a LOT has changed in 8 years. They used to hire on the spot and run fingerprints the day of the interview. Not now, they rarely hire part-time anymore, and newbies get absolutely no weekends off. The shift was 1:45 pm - 11:00 pm. While the benefits are out of this world, how would you enjoy them with those days and hours?

Day 7 (after the interview): Received job offer at 9 o'clock at night. Almost didn't answer my phone because it was from an "Unknown" number. Since I had a week to think it over and how it would impact my work-life balance (regardless of free park admission), I declined the job. Although during the 2 month training you get Sundays off, I didn't want to start the job and end up quitting because of the call center hours after training. Didn't want to burn a bridge.

I hope they start hiring part-time again. I'd reapply in a heartbeat!

Interview Question – None. Standard questions.   Answer Question

Reason for Declining – The shift. No weekends off and 1:45pm-11pm evening shift.

No Offer

Negative Experience

Very Difficult Interview

Undeclared Interview

Orlando, FL (US)

I applied online and interviewed at Walt Disney Company.

Interview Details I am a manager and was thrilled to be interviewing for a corporate position, but I became disenchanted during the hiring process.

Initial phone interview by HR about 10 days after online application. The HR team is nicely organized and communicative. Video interview a week later. On-site 2 weeks after that. I was the final/sole candidate at that point.

Each interview was different, and not what was expected at that "stage" of the process. (Personally, I didn't feel that I performed that great from Day 1, and was wondering why they even kept me moving forward?! But I thought perhaps I underestimated my ability, or they really just had no one better to choose from! )

Once on-site, (a vast sea of small cubicles and plain conference rooms,) I met with about 8 people. Hard to explain here, but it feels like a police interrogation, like they have the answers already and know you're guilty, but they enjoy putting you through their line of questioning. Very uncomfortable. They seem to derive some pleasure out of it. Had it been a different company, I'd have removed myself from candidacy...I got the feeling I wouldn't have much job security if hired in this role; they'd always be looking for a way to make me look bad.

I actually wished/expected they'd give me some sort of project vs. a series of interrogations where I was defending myself (rather than illustrating my capabilities). With few exceptions (upper management, who I quite liked,) they came off as smug and unyielding; also, there was a universal vibe of frustration in working for a giant company where decisions go through so many levels, and effecting change is nearly impossible.

I ended up questioning whether I even want to work there in any capacity. I'd already expressed reservations to my family. Sadly, if this was a good example of their culture, maybe it's not for me, after all.

Interview Question – I wasn't expecting to be instructed to explain a gap in employment from 15+ years ago. (Really?!)   Answer Question

Accepted Offer

Positive Experience

Vice President Marketing Interview

Vice President Marketing

Interviewed at Walt Disney Company

Interview Details Called to set up the interview and that was in two weeks. Panel/ committee meeting and they gave me a business case to analyze. three hour interview. Then called in a week for meeting with my new supervisor. Called a week later and accepted the job.

Interview Question – Nothing unexpected or difficult. all went well.   Answer Question

1 person found this helpful

No Offer

Neutral Experience

Easy Interview

Intern Interview

Los Angeles, CA (US)

I applied online and the process took 7 weeks - interviewed at Walt Disney Company in May 2014.

Interview Details Got an email requesting me to sign up for an initial phone screening. I spoke to a recruiter during the screening and she asked me general questions about availability, interests, and personality. She was very nice and enthusiastic. After three weeks I finally got an email back saying they want to interview me. I scheduled an interview with the hiring managers. We spoke over the phone and it was a fairly typical interview. They asked me about my prior experiences and different skills relevant for this position. I never heard anything back even after following up, and found out I didn't get the offer only by checking the online application status.

Interview Question – Use three words to describe yourself.
How do you feel about Disney?
Tell us about a difficult experience you faced.
  Answer Question

Accepted Offer

Positive Experience

Easy Interview

International SummerOrlando Interview

International SummerOrlando
Guadalajara, Jalisco (Mexico)

I applied through college or university and the process took 2 months - interviewed at Walt Disney Company in March 2010.

Interview Details For Mexican University students, the process is rather simple. There are recruiting rounds in main universities around the country. If you have proof of english (i.e. Toefl) you'll go onto the next round which consists of a really simple phone conversation with their Mexico Based recruiter. After that, a face to face event is hold in several cities where you'll meet with actual Disney members and you'll have to choose your position. DO YOUR RESEARCH beforehand. Most common positions are Custodial (Janitor around the parks, which is fun and easy to do), Retail (working in any of the stores), Kitchen (You'll never leave the kitchen and will work under stress constantly), Mascot (You'll earn 1 dollar more per hour but will suffer heat and dehydration constantly) and Service management (hotels, parking lots, you never know).

Interview Question – Not difficult but vital. Why do you want to work at Disney?   View Answer

Negotiation Details – Non-existent. One size fits all.

Worked for Walt Disney Company? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.