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Yelp Account Executive Interview Questions & Reviews

Updated Jul 18, 2014
All Interviews Received Offers

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Interview Experience  

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Interview Difficulty  

Average Difficulty
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Accepted Offer

Neutral Experience

Easy Interview

Account Executive Interview

Account Executive
London, England

I applied online and the process took 2+ weeks - interviewed at Yelp in April 2013.

Interview Details Applied through Monster and Yelp's career section. I got a response within a week to arrange a quick telephone chat/screen. I spoke to someone in HR who was very nice and jolly. We chatted about my resume a bit, and briefly about why I would want to work at Yelp and in Sales.

About 10 days later (I followed up the phone interview by email and phone after 1 and 7 business days respectively). I was invited to come in for an interview at their office on Baker Street. It's a funky office with all the gimmicky stuff and toys to attract a young crowd and (try to) take some of the edge off of what is a slog like day for most people there I imagine. Boiler Room-esque et all minus the scamming.

Here I met the HR person, but was then interviewed by four people (two of them came in together) who I believe were all Sales Managers. Three of them had transferred from US offices to start the London office last year.

They asked mostly run-of-the-mill questions (Why Sales? Why Yelp? Last Job?) and made it quite clear that they were hiring a lot of people with no sales experience for these rolls, and that the interview was more of a personality check and to see how comfortable you are talking under pressure, and I think they deliberately gave me four women interviewers as some sort of test. Odd, but reasonable I suppose

I asked the same few questions about territory, average performance, quotas, compensation to all of them and got different answers each time when it came to performance and quotas which was worrying, with the figures dropping with each subsequent interviewer. Lowering quotas means people have had trouble keeping to the old ones, which is a bit alarming for me when I already know it's going to be a tough job.

In case you don't know, the Account Executives basically cold call 60-100 calls a day to SMEs and work on short sales cycles with no account management. Small closing to prospecting ratios makes for a tough grind.

Interview Question – In two of the interview sessions I had to do a brief role-play mock phone-call with no script or prep time. I was expecting some kind of role-play from reading other reviews. One was for a new business, one was for an established business, and in both cases the 'business owner' had no idea who Yelp was.   View Answer

Negotiation Details – Not really any room for negotiation as far as I could see. It's entry level and there are plenty of people applying.


No Offer

Neutral Experience

Average Interview

Accounts Executive Interview

Accounts Executive
London, England

I applied online and interviewed at Yelp.

Interview Details Sent cover letter and got a telephone call to arrange a phone interview for the next day. I prepared well, but must have made a bad impression as the interview started describing the role and asked me if I had any questions after around 3 minutes.. The interview was hard to hear clearly and seemed uninterested from the start.

Interview Question – Why sales?   Answer Question


4 people found this helpful

No Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive

I applied online and the process took 4 days - interviewed at Yelp.

Interview Details I got skype interview, and you have to role play. There were three managers, and asked you to role play. It's not difficult but preparing yourself. They are pretty nice and after you role play, and they will give you feedback. You can learn a lot and skills from their feedback.


2 people found this helpful

No Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
Scottsdale, AZ (US)

I applied online and the process took 3 days - interviewed at Yelp in July 2014.

Interview Details I applied to Yelp for the New Grad AE position in AZ at like 9 AM one day. By the afternoon, I already got a reply asking to set up an initial phone call. The initial call was just a little bit about me, my current location, and why Yelp. I was then asked to set up a Skype call later that week. The Skype video conference took about 50 min (each of the two role plays took 20 min with a 2 or 3-min break in between them). I thought they went well, but I got a rejection email a few days later. Oh well.


Accepted Offer

Neutral Experience

Account Executive Interview

Account Executive

Interviewed at Yelp

Interview Details The first interview is a phone screening, be prepared to talk about the advertising product, and to speak about what interests you in the job. The person who is interviewing you is looking to see how well you know their product and how well you can communicate over the phone.

Interview Question – Tell me about a time that you have failed and how did you recover from it?   Answer Question


1 person found this helpful

Declined Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
San Francisco, CA (US)

I applied through college or university and the process took 2 weeks - interviewed at Yelp in August 2013.

Interview Details First, they call you on the phone and it's very casual. They just make sure you sound good enough. Then they schedule a Skype or in person interview where you meet with 3 people from Sales upper management. All 3 of the guys who interviewed me had different styles, and we all did a lot of role play.

Interview Question – The first guy acted as a pretty difficult gatekeeper. He also mentioned that a lot of people we call don't know what Yelp is which I found interesting.   Answer Question

Reason for Declining – Took an offer elsewhere.


No Offer

Negative Experience

Difficult Interview

Account Executive Interview

Account Executive
San Francisco, CA (US)

I applied online and the process took 3 weeks - interviewed at Yelp.

Interview Details I applied online and received a phone interview with in three weeks. The interviewer really grilled me with some tough questions and the interview was very fast paced. I was asked basic questions about my resume and what I knew about Yelp. Other questions included telling the interviewer a specific individual achievement and a time where I had failed.

Interview Question – A role play scenario where I had been trying to call a business owner all week and he/she had missed my call 3 times and not called me back. Leave a message and tell me what you say to the business owner   Answer Question


No Offer

Neutral Experience

Difficult Interview

Account Executive Interview

Account Executive

I applied online and the process took 3 weeks - interviewed at Yelp.

Interview Details I applied online and received an email a few days later saying they wanted to set up a phone interview with me. I went through the phone interview and they basically wanted a little introduction about myself, why I was interested in Yelp and standard screening questions of that sort. They also had me role play with them to see how the tone of my voice was when speaking to potential clients as well as how I would be at cold calling. I ended up passing the phone interview and moved on to the on-site interview. The interview consisted of three different people in three sessions so basically three interviews in about an hour. Each interview was similar, a role play at the end and just a screening in the beginning to see why you would want to do cold call sales. I never had to sell a product as previously mentioned although I was ready for it! After the interview, a few days later I was contacted saying that they were moving on with more qualified applicants.

Interview Question – Why would you want to do cold call sales if the success rate of closing a deal is only like 20%?   Answer Question


No Offer

Neutral Experience

Account Executive Interview

Account Executive

Interviewed at Yelp

Interview Details Make sure you know a lot about the company. They ask several questions about your knowledge of the position and they request that you research. Make sure you know a lot about the company. They ask several questions about your knowledge of the position and they request that you research.

Interview Question – What do you know about the position?   Answer Question


No Offer

Positive Experience

Average Interview

Account Executive Interview

Account Executive
San Francisco, CA (US)

I applied online and the process took 6 days - interviewed at Yelp.

Interview Details The interview process seemed to move quite quickly a few days after I applied I was emailed about a phone interview. The phone interview lasted about 15 minutes. Reviewing the material the human resources rep sent before hand really helped. They asked "Why Yelp?" and asked me to do a role play. The role play was leaving a voicemail for a client that has been missing previous appointments. I was asked to come in to the office for an in person interview. The in person interview was a panel interview. I was put into a small room and the interviewers roasted in. Some of the questions they asked me was "what is the hardest thing you have done recently?" "What's the difference between the current company you worked for and Yelp." "Tell me about me about a time where you really messed something up at work?" Each interviewer asked me to do a role play. They interview lasted about an hour.

Interview Question – Tell me about a time when you screwed something up?   Answer Question

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