Yelp Interview Questions & Reviews in New York City, NY US
Getting an Interview
- Popular Job Titles:
- Account Executive (234)
- Software Engineer (101)
- Software Engineer Intern (48)
- Account Manager (31)
- Software Engineering (18)
- Software Engineering Intern (14)
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- Front End Engineer (3)
- Associate Sales Manager (3)
- AE (3)
- Software Engineer Internship (3)
- Software Engineering Internship (3)
- Technical Recruiting Coordinator (3)
- Sales Recruiting Coordinator (3)
- Ad Operations Associate (2)
Sales Recruiting Coordinator Interview (Neutral Experience; Average Interview)
The process took 2 weeks - interviewed at Yelp.
Interview Details I had one phone screening and then an in-person interview with two people. The phone screening was odd, as the person on the phone talked very fast, to the point where I barely got a word in for the first half of it. For the in-person meeting, I was told to come no more than 10 minutes early, but being that I don't live in the city it's difficult to perfectly plan my arrival time. I entered the building about 11 or 12 minutes early instead, and was not on the doorman's list. It was awkward and annoying that I had to call up to be let in. Yelp seemed like a big play pen geared toward newly graduated college students; this might be perfect for some, but it was not what I was looking for. Over-played pop music was blasting, and the person who greeted me kind of walked away so I again felt awkward and on my own as I was signing in. The first person that interviewed me was really awesome, made me feel at ease, and truly listened to my responses - I genuinely liked him as a person. The second person that interviewed me seemed bored and detached (including as I was answering questions), said she hated the questions but had to ask them, and said whoever was selected for the position would have "big shoes to fill." Although it wasn't said in a catty or mean way, it sounded unprofessional. Moreover, I was unsure of what they based their selection off of if recruiters hated the interview questions and only half-listened... Overall, it was a fine experience. I think my issue was more that I did not fit with their culture, which seemed young and unaware of best practices. Recruitment seemed more about numbers than about anything strategic at Yelp. I decided it was not a fit for me, so I was not upset to hear that I got rejected.
Interview Question – A lot of "what would you do" and "how would you respond" situational questions. Nothing too difficult. Answer Question
Account Executive Interview (Neutral Experience; Easy Interview)
I applied online and the process took 5 days - interviewed at Yelp in July 2014.
Interview Details 15 minute phone call where I explained my understanding of the role (a day in the life of an account executive), talked about a time that I'd competed and won and a time I'd competed and lost.
A few days later I had an hour long skype session where I spoke with three different employees, did some sales role play and answered some behavioral questions.
Interview Question – convince a client to sign the dotted line Answer Question
AE Interview (Positive Experience; Average Interview)
I applied online and the process took 2 days - interviewed at Yelp.
Interview Details You will meet with 3 managers. They are interviewing often throughout the week and so don't put too much pressure on yourself. Basically just show you have a personality and that you are confident you can do the job. Recruiters have quotas too.
Interview Question – The better you are at thinking on your feet the more you prove you deserve the job. So I'm not going to give you this one. Answer Question
Negotiation Details – No negotiations. You are paid what you're paid and if you keep pushing you make commission.
Sales Recruiting Coordinator Interview (Negative Experience; Average Interview)
I applied through another source and the process took 1 week - interviewed at Yelp.
Interview Details I was referred by a friend and was extended a phone interview the same week. I was invited to interview onsite less than a week after the phone interview. The office is large and VERY chaotic with about 60 visible sales execs. I was sat in a conference room and was visited separately by three different managers. They were all nice, but all seemed unprepared for the interview. They were dressed so casual that I felt self-conscious for wearing a suit. In fact, I felt like dressing formally actually hurt my chances of getting the job. Anyway, everyone I spoke to seemed eager to resume whatever it was they were doing before I showed up. It was actually pretty rude how indiscreet they were about checking the time. It was clear that I probably wasn't going to get it long before I left.
Interview Question – "If you were new and were asked to do an urgent task that you didn't know how to do, how would you go about doing it?" View Answer
Very Easy Interview
Sales Executive Interview (Positive Experience; Very Easy Interview)
I applied online and interviewed at Yelp.
Interview Details Applied through the company website. Received a follow up email for a phone interview 2 days later. Easy 15 minute phone call asking about experiences. They will give you the topics you will need to know the basics of; knowledge of yelp, ad product they offer local business owners, why are you interested in high volume cold calling. Very friendly person doing the interview. I received a second interview, but chose not to follow up on. Realized I did not want a career in sales.
Interview Question – They will ask you questions about how your experience will relate to high volume cold calls. How will you deal with the fluctuations of the job? Answer Question
Account Executive Interview (Neutral Experience; Difficult Interview)
I interviewed at Yelp in June 2014.
Interview Details Process took a month. Applied online through job website. First phone call basic questions. 3 role plays scenario. Very organized structure seemed uninterested because they use the same organization for all clients.
Interview Question – If you are under quota with amount of calls what would you do? Answer Question
Account Executive (Trainee) Interview (Neutral Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at Yelp in April 2014.
Interview Details Phone screening first, visit to office site and interviewed with 3 managers back to back, open-house for new hires prior to start date. People were cool, culture was cool, but not the right environment for all.
Interview Question – role playing Answer Question
Negotiation Details – no ngotiation
Account Executive Interview (Positive Experience; Average Interview)
I applied online - interviewed at Yelp in May 2013.
Interview Details I began the process by applying online. Shortly after, I received an email to set up a phone interview. The phone call lasted 10-15 minutes, with a few basic questions for me, but was mainly information on the position and company. That went well, so the next step was a Skype interview (I was out of state at the time), which consisted of three different interviews with three different people. A few days later, I received a job offer.
Interview Question – I had to simulate a cold-call scenario with one of their account executives. Answer Question
Reason for Declining – I received a more fitting job elsewhere.
Associate Sales Manager Interview (Negative Experience; Average Interview)
I applied through college or university - interviewed at Yelp in April 2014.
Interview Details 15 Min Phone interview, followed by an in-office interview. They ask about your sales experience and how you would handle customers. High recruiting volume at university job fairs, imply that they will take any majors.
Interview Question – Not really unexpected, "How would you react when you think you're about to close a sale, and the client backs out?" Answer Question
Account Executive Sales Interview (Positive Experience; Difficult Interview)
I applied online and the process took 1 week - interviewed at Yelp.
Interview Details Applied online on Yelp website. I was contacted fairly quickly and conducted a phone screen interview. Basically they want to know that you are interested in working a 9-5 cold call position while maintaining a high volume of calls and hitting sales quotas. Was brought into the office for an in person interview. Met with three people discussing my background and qualifications, general questions. Then you do role plays with each person you meet. First one had me book a meeting with a busy potential customer. Next role play was to overcome an objection (customer wants to sign up with Facebook ads instead), and last was to sell something you're passionate about. Pretty standard interview no real curveballs if you read these reviews. I didn't get the job perhaps because of inexperience, but they are looking for personalities they can mold into a good salespeople. Just be yourself and show that you are bubbly, excited, outgoing and can think on your toes.
Interview Question – What is something that a family/friend would say about you, that you don't quite agree with Answer Question
Interviews for Top Jobs at Yelp