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18 days ago

Facilities & Engineering Manager Remote

· Responsible for the overall building and facilities maintenance for multiple sites throughout the Northern or Southern region (Reliability…

4 days ago

FBA Operations Associate Ridgmont, England

With Fulfillment by Amazon, Amazon’s innovative service offering, any third party (3P) seller can send inventory directly to Amazon, where it is…

19 days ago

Executive Assistant Hemel Hempstead, England +3 locations

· Arrange travel itinerary and hotel bookings as required · Manage and process all mail and email correspondence as required · Interact with Amazon…

20 days ago

Business Analyst Rugeley, England +2 locations

This is a perfect position for someone who knows how to work fast and smart. Your…

23 days ago

Technical Project Manager London, England

The Amazon digital video service delivers streaming and downloadable video content to Amazon customers’ personal computers and IP-enabled…

2 days ago

DevOps Software Engineer – new Slough, Berkshire, South East England, England

This role is responsible for systems architecture, support and security, along with developing LAMP systems and supporting peer developers. Our ideal…

19 days ago

Sr. Product Manager Worldwide Digital Video London, England

As a Product Manager for Amazon Instant Video's Web Program, you will define and build digital products and applications for Amazon's digital video…

20 hrs ago

Lead Generation & Business Analysis Manager – new London, England

Your day-to-day job is constantly changing but successful candidates have the following in common: you are passionate about innovation and display a…

27 days ago

Sr. London, England

· Manage inventory availability and inventory health including: improved in-stock rates, inventory planning and systematic forecasting · Optimize key…

25 days ago

Senior Finance Analyst United Kingdom +2 locations

Finance is all about the numbers…unless you work at Amazon; it’s knowing the numbers and so much more. Enthusiasm helps us deliver new ideas, and… Reviews

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3,931 Reviews
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  1. 8 people found this helpful  

    Employees are 2nd class citizens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at full-time (more than an year)


    Amazon is an "Amaz" in Amazing when it comes to being innovative, creative, and customer-centric. They are certainly on the path to greatness, the likes of a Google or a Facebook
    The stock prices are increasing, which only make your stock options, if you have any, much more valuable


    One problem with this program is that the only people Amazon does not take it's "customer obsession" value on is its employees
    The internal ongoing joke here at Amazon is that you don't find any "gold badges" (indicating someone has worked here 10+ years) in senior positions. Basically, the idea is that Amazon rewards employees' loyalty and dedication with ceremonies and awards rather than promotions or pay increases. It prefers to hire externally to fill positions than to promote internally
    Finally, the work hours are apalling. "The sun never sets on Amazon" partially because we have offices everywhere, but partially because we often put in 10, 12, or even 14 hour days. This week, my floor had at least 10+ employees still in the office past 12am every day, plus Saturday & Sunday - somewhere in the area of 80 hours per week. Fortunately for the ecommerce giant, we've all signed clauses to opt out of the 48-hour work week, so they are legally in the right. But how they treat their own kind never felt so wrong.

    Advice to ManagementAdvice

    Instead of crunching numbers to figure out how you can squeeze more out of each employee until they are tired, depressed, and defeated. try to live by your own standards and apply the "customer obsession" leadership principle to one of your most important customer base: the employees that make you.

    Encourage/cultivate positive behavior rather than punishing and ridiculing people for the tiniest infringement.

    Bureacratic blockers are going to be the biggest downfalls of this organization. If it takes 4 meetings and a 6-page document to get a simple plan put into action, the wheels of the machine stop moving. And that not only stops us from being flexible, adaptable, and competitive, it's downright frustrating.

    And finally: PROMOTE INTERNAL GROWTH. I can't stress this enough. There are manager and director-level people in this org with 5-10 years of experience who can be making great careers elsewhere. Rather than risk losing those people by hiring externally, promote internally.

    Doesn't Recommend
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