American Express Jobs & Careers

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8 days ago

Director of Multi National Sales

American Express United Kingdom

This is an unprecedented moment in the history for Global Business Travel (GBT) as we are about to embark on the next stage of our evolution with a… American Express


22 days ago

TLS Out of Hours Travel & Lifestyle Consultant

American Express Brighton, England

You will be working within our service centre, taking incoming calls from customers and providing a knowledgeable and consultative service. Using… American Express


16 days ago

Lead Developer

American Express Brighton, England

Were committed to becoming the worlds most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing… American Express


22 days ago

Counsel

American Express London, England

Provision of commercial and regulatory legal services for American Express Enterprise Growth Group (EGG) in Europe, Middle East and Africa (EMEA… American Express


27 days ago

Director of Food Services Quality

American Express London, England

This position will report directly to the SVP of Global Real Estate and Workplace Enablement (GREWE), the team responsible for all aspects of the… American Express


8 days ago

Senior Category Manager - Marketing, Advertising & Print

American Express United Kingdom

· Identify and implement innovative sourcing solutions; develop business case and sell-in of new ideas and opportunities, obtain stakeholder buy-in… American Express


2 days ago

Director Employee Relations, EMEA – new

American Express London, England

This role reports to the VP Global Employee Relations and manages the delivery of Employee and Labour Relations projects and activities across EMEA… American Express


8 days ago

Customer Servicing Specialist - Business Travel

American Express London, England

This role be working as part of a dedicated Business Travel Team that services one of our premium business clients with the service team based out of… American Express


22 days ago

Technical Project Manager - Web Content Management

American Express Brighton, England

American Express is embarking on an exciting transformation driven by an energetic new team of high-performers. This group is nimble and creative… American Express


6 days ago

Senior Software Engineer - Informatica

American Express Brighton, England

American express is embarking on an exciting transformation driven by an energetic new team of high-performers. This group is nimble and creative… American Express


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American Express Chairman and CEO Ken Chenault
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  1. 1 person found this helpful  

    Future?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at American Express full-time for more than a year

    Pros

    Great work/life balance. Friendly colleagues, depending on the group you end up in. Good benefits. Great office location. Good brand.

    Cons

    A culture as rapidly moving as molasses and lethal as quicksand. Gossip verging on back-stabbing is a norm. Unbelievably slow and risk-averse, reflected in hiring based on capabilities rather than aptitude - and leading to stagnation. So consensus-driven that nothing happens, and it feels like most management drive forward by checking themselves out in the vanity mirror. Dangerous HR policies to promote certain classes of individuals actually end up encouraging leaders to hire/promote really poor candidates.

    Advice to ManagementAdvice

    Shake up the culture more aggressively than with the "growth mindset" stuff, revise the organisation to eliminate governance by consensus in order to make the company more nimble. Educate the top 50% on how to innovate. Organise your data and make it available to make business decisions. Realise that the rest of the world is a LOT bigger than the US and should receive an appropriate amount of resource and funding. Fundamentally rethink your diversity policy (which scarcely exists).

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO