American Express Jobs & Careers in London, England

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1 day ago

Product Marketing Manager – new

American Express London, England

American Express Global Business Travel is part of one of the worlds largest travel agency networks with locations in 139 countries worldwide… American Express

7 days ago

Manager, Sales Training & Enablement

American Express London, England

Manager of Sales Training & Enablement, Europe is responsible for consulting on strategic business initiatives that enhance the success and support… American Express

21 days ago

Senior Business Travel Consultant

American Express London, England

This is a highly rewarding role that will be working as part of a dedicated team of travel service specialists that provide the travel solution to a… American Express

17 days ago

Digital Display RTB Specialist - International

American Express London, England

Were committed to becoming the worlds most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing… American Express

21 days ago


American Express London, England

Provision of commercial and regulatory legal services for American Express Enterprise Growth Group (EGG) in Europe, Middle East and Africa (EMEA… American Express

16 days ago

Manager - Compensation

American Express London, England

• Serve as primary contact to the business on incentive programs • Provide guidance and expertise to the business throughout the incentive payout… American Express

21 days ago

Media / Marketing Manager (Maternity cover)

American Express London, England

American Express Global Business Travel is a global industry leader in business travel and meetings management committed to helping businesses… American Express

25 days ago

Director of Food Services Quality

American Express London, England

This position will report directly to the SVP of Global Real Estate and Workplace Enablement (GREWE), the team responsible for all aspects of the… American Express

7 days ago

Operations Manager - EMEA

American Express London, England

The Service Delivery Manager reports to the Director for Service Delivery and is responsible for the implementation and management of the service… American Express

21 days ago

EMEA Campus Recruiter - Technologies / IT

American Express London, England

EMEA Campus Recruitment Team is responsible for developing and executing Campus Recruitment strategies in order to attract, develop and retain the… American Express

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American Express Chairman and CEO Ken Chenault
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    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at American Express full-time for more than a year


    Great work/life balance. Friendly colleagues, depending on the group you end up in. Good benefits. Great office location. Good brand.


    A culture as rapidly moving as molasses and lethal as quicksand. Gossip verging on back-stabbing is a norm. Unbelievably slow and risk-averse, reflected in hiring based on capabilities rather than aptitude - and leading to stagnation. So consensus-driven that nothing happens, and it feels like most management drive forward by checking themselves out in the vanity mirror. Dangerous HR policies to promote certain classes of individuals actually end up encouraging leaders to hire/promote really poor candidates.

    Advice to ManagementAdvice

    Shake up the culture more aggressively than with the "growth mindset" stuff, revise the organisation to eliminate governance by consensus in order to make the company more nimble. Educate the top 50% on how to innovate. Organise your data and make it available to make business decisions. Realise that the rest of the world is a LOT bigger than the US and should receive an appropriate amount of resource and funding. Fundamentally rethink your diversity policy (which scarcely exists).

    Doesn't Recommend
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    Approves of CEO