American Express Jobs & Careers in London, England

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13 days ago

Product Marketing Manager

American Express London, England

American Express Global Business Travel is part of one of the worlds largest travel agency networks with locations in 139 countries worldwide… American Express

5 days ago

Senior Business Analyst

American Express London, England

1. Help in creating a new blue print for actionable business insight. 2. Understand the needs of Client General Managers (CGMs) and Sales Managers… American Express

22 hrs ago

Global Real Estate and Workplace Enablement Senior Manager UK – new

American Express London, England

This position is accountable for the delivery of cost-effective, compliant and customer-focused Facilities Services for Global Real Estate… American Express

8 days ago

Senior Business Travel Consultant

American Express London, England

This Senior Travel Consultant role working for a prestige global account. This exciting role is working with our account team solely dedicated to one… American Express

29 days ago

Digital Display RTB Specialist - International

American Express London, England

Were committed to becoming the worlds most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing… American Express

28 days ago

Manager - Compensation

American Express London, England

• Serve as primary contact to the business on incentive programs • Provide guidance and expertise to the business throughout the incentive payout… American Express

4 days ago

Media / Marketing Manager (Maternity cover)

American Express London, England

Within the travel industry there are several marketing channels, for example travel itineraries, online booking tools, ECRM and GDS marketing. The… American Express

8 days ago

Director of Food Services Quality

American Express London, England

This position will report directly to the SVP of Global Real Estate and Workplace Enablement (GREWE), the team responsible for all aspects of the… American Express

19 days ago

Operations Manager - EMEA

American Express London, England

The Service Delivery Manager reports to the Director for Service Delivery and is responsible for the implementation and management of the service… American Express

4 days ago

EMEA Campus Recruiter - Technologies / IT

American Express London, England

EMEA Campus Recruitment Team is responsible for developing and executing Campus Recruitment strategies in order to attract, develop and retain the… American Express

American Express Reviews

1,891 Reviews
1,891 Reviews
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American Express Chairman and CEO Ken Chenault
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    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at American Express full-time for more than a year


    Great work/life balance. Friendly colleagues, depending on the group you end up in. Good benefits. Great office location. Good brand.


    A culture as rapidly moving as molasses and lethal as quicksand. Gossip verging on back-stabbing is a norm. Unbelievably slow and risk-averse, reflected in hiring based on capabilities rather than aptitude - and leading to stagnation. So consensus-driven that nothing happens, and it feels like most management drive forward by checking themselves out in the vanity mirror. Dangerous HR policies to promote certain classes of individuals actually end up encouraging leaders to hire/promote really poor candidates.

    Advice to ManagementAdvice

    Shake up the culture more aggressively than with the "growth mindset" stuff, revise the organisation to eliminate governance by consensus in order to make the company more nimble. Educate the top 50% on how to innovate. Organise your data and make it available to make business decisions. Realise that the rest of the world is a LOT bigger than the US and should receive an appropriate amount of resource and funding. Fundamentally rethink your diversity policy (which scarcely exists).

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO