CDW Jobs & Careers in Chicago, IL, US

Show:  All Results Last 7 Days
11 days ago

Field Sales Capability Manager

CDW Chicago, IL

• Research, design, development, delivery and maintenance of Field Sales training programs including, but not limited to, the Field Sales Academy… CDW

27 days ago

Application Architect - Internal Applications

CDW Vernon Hills, IL

CDW, a $10B technology solutions & services company is seeking an Application Architect Internal Applications. This role sits in the corporate IT… CDW

6 days ago

Brand Manager (Microsoft Surface)

CDW Vernon Hills, IL

The Brand Manager is the product expert internally to promote Microsoft Surface products, and a business manager externally to promote CDW. This… CDW

12 days ago

Application Development Manager (iSeries)

CDW Vernon Hills, IL

The Application Development Manager is responsible for overall team delivery of architecture, design, development, quality assurance and support for… CDW

17 days ago

Sales - Entry Level - Inside

CDW Mettawa, IL +2 locations

of a CDW Account Manager include: • Outbound calling to potential and… CDW

3 days ago

Tripp Lite Brand Manager – new

CDW Vernon Hills, IL

The Brand Manager is the product expert internally to promote Tripp-Lite, and a business manager externally to promote CDW. This position is also… CDW

29 days ago

Field Solution Architect - Cisco Security

CDW Chicago, IL

This position is part of CDW's Cisco Practice, a single-source provider to our clients for all things Cisco. We have more than 800 Cisco Certified… CDW

16 days ago

HP Services Brand Manager

CDW Vernon Hills, IL

The HP Services Brand Manager is the product expert internally to promote HP services, and a business manager externally to promote CDW. This… CDW

6 days ago

Client Systems Solution Specialist (Microsoft Surface)

CDW Chicago, IL

The Client Systems Solution Specialist proactively drives revenue and profit in assigned sales segment and/or region specific to the Microsoft… CDW

3 days ago

Customer Solutions Representative – new

CDW Vernon Hills, IL

The Customer Solutions Representative provides assistance to our customers regarding problems or situations that they are unable to resolve on their… CDW

CDW Reviews

701 Reviews
701 Reviews
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
314 Ratings

    Total lack of leadership and communication of company strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Lake Forest, IL (US)
    Current Employee - Senior Account Manager in Lake Forest, IL (US)

    I have been working at CDW full-time (more than 3 years)


    If you're in sales as an account manager or field account manager and above, it's a great company to start out with. Unfortunately they have changed their commission and goals to where other companies pay better.
    Sales driven company.
    Many days you will not have to buy lunch or breakfast when you're in sales.
    It's a great company to start out. However, because of the low pay, only the mediocre and the complacent sales people stay.


    Since I've been here, I have seen very little communication from leadership compared to other companies I've worked for. Usually leadership communication is used to motivate sales teams and get us revved up. At CDW you'll rarely hear anything from someone above your immediate manager unless you make an error. I feel the lack of communications of the company strategy is going to hurt this company in the long run.
    The pay is very low compared to competitors. In fact, I have been recruited by a competitor and will be leaving CDW principally because of the low pay.
    For some reason the company is always having trouble computing commissions correctly. If you're smart, you keep track since you will probably notice your commissions are lower than they should be.
    It's a very political company. There are hundreds of employees who have been with the company from the beginning. Unfortunately, while they have experience in how CDW works, they will be lacking in a lot of skills and experience necessary to make it in the majority of large US corporations.
    Outside of sales, management is generally poor. Because many of these people worked their way up the ranks, they lack some of the professionalism I have encountered in other companies. I have noticed immaturity and a lot of finger-pointing rather than accountability. Outside of sales, there is a general lack of training and employees are told to watch videos that have little or nothing to do with one's job.
    Overall, I will happy to leave even though I did learn a lot.

    Advice to ManagementAdvice

    Improve your communications and strive to articulate the company strategy in a way that your employees will understand how it fits with their job. Handing out a laminated copy of the circle of excellence tells us nothing. It comes across as insincere and unusable unless regular communications come from leadership demonstrating how various teams have met the criteria. Use communications to motivate-stop being silent and acting like you're deities. No one has respect for absent leadership in a sales-driven company.
    Do some housecleaning in your leadership areas. Make them accountable for the success of their teams and don't let them get away with the blame game.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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