Capita

  www.capita.co.uk
  www.capita.co.uk

Capita Jobs & Careers in Glasgow, Scotland


Show:  All Results Last 7 Days
18 days ago

Business Development Manager

Capita Glasgow, Scotland

For more information, visit www.capita-mits.co.uk Responsibilities: * To be responsible for… CareerBuilder


27 days ago

Network Engineer

Capita Glasgow, Scotland

* 3rd level support to our in house and field engineering team. * Adhere to strict Service Level Agreements for faults and service requests * New… CareerBuilder


6 days ago

2nd Line Support/ Help Desk Engineer

Capita Glasgow, Scotland +2 locations

* Provide 2nd line support to all customers for both faults and service requests * First point of escalation for any queries (technical and… CareerBuilder


21 days ago

Commercial Manager

Capita Glasgow, Scotland

The Commercial Manager is a key position within the Commercial Team, being responsible for the management of costs and revenues of Updata services in… CareerBuilder


6 days ago

Finance Administrator

Capita Glasgow, Scotland

Capita Life & Pensions are looking to recruit a Finance Administrator for an initial 6 month fixed-term contract with excellent prospects. The role… CareerBuilder


30+ days ago

Service Architect

Capita Glasgow, Scotland

As the role involves travelling around the UK, you would be based to nearest office to your home and be provided with either company car or car… CareerBuilder


15 days ago

Account Manager - IT Security - FTSE

Capita Glasgow, Scotland

Responsible for sales development, delivery and management, within customer accounts, delivering sales and support contracts to achieve set business… CV-Library.co.uk


2 days ago

Trainee Pensions Administrator – new

Capita Glasgow, Scotland

- Creating and maintaining consistent and accurate scheme records using the appropriate systems (Hartlink and Caselink). - Providing… CV-Library.co.uk


1 day ago

Risk and Compliance Advisor – new

Capita Glasgow, Scotland

Knowledge of relevant financial services regulations and the ability to apply this in practice in a life and pensions environment. Proven experience… CV-Library.co.uk


2 days ago

Administrator (Financial Services) – new

Capita Glasgow, Scotland +2 locations

Administrator – Glasgow – 6 month fixed-term contract Capita Remediation Services are a leading player within the remediation market, having worked… Glassdoor


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210 Reviews
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210 Reviews
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Capita CEO Paul Pindar
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64 Ratings
  1.  

    A multibillion corporation acting worse than a start up company (I work in the Capita John Lewis Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - JLC Customer Advisor in Glasgow, Scotland
    Current Employee - JLC Customer Advisor in Glasgow, Scotland

    I have been working at Capita part-time (less than an year)

    Pros

    Ground level staff are friendly and there is a culture of solidarity
    Reasonable Pay
    Good pension potentials
    Central locations of employment

    Cons

    Complete abuse of the 'flexible' working arrangement - some members of staff haven't had a single weekend off in months.
    Management is terrible - who trained these people? We were without stationary for almost a month!
    Team leaders are still in training while staff are already working without a point of contact
    No appreciation felt towards staff from management
    No clear structure of command
    Terrible and antiquated IT systems unfit for purpose and leading to added pressure on staff
    Too much reliance on computerized scheduling systems for holidays
    Deducting time from staff for a few minutes late, but expecting staff to arrive 20 minutes early just to log in to systems!
    Some staff act more like school children than professional employees
    Far too strict towards use of personal devices during very quiet periods of work where no tasks are assigned
    Treating staff as drones rather than living people
    Floor Walkers seem more concentrated on chatting than actually assisting staff
    No training outside of initial 3 week period
    No internal mailing system to inform employees of changes made

    Advice to ManagementAdvice

    Go back to training before you dare question the actions of your staff! It doesn't matter if it's a new contract or not, this is year one business studies level requirements from you that are constantly failing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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