Capita Jobs & Careers in Glasgow, Scotland

Show:  All Results Last 7 Days
14 days ago

Business Development Manager

Capita Glasgow, Scotland

For more information, visit Responsibilities: * To be responsible for… CareerBuilder

22 days ago

Network Engineer

Capita Glasgow, Scotland

* 3rd level support to our in house and field engineering team. * Adhere to strict Service Level Agreements for faults and service requests * New… CareerBuilder

1 day ago

2nd Line Support/ Help Desk Engineer – new

Capita Glasgow, Scotland

* Provide 2nd line support to all customers for both faults and service requests * First point of escalation for any queries (technical and… CareerBuilder

16 days ago

Commercial Manager

Capita Glasgow, Scotland

The Commercial Manager is a key position within the Commercial Team, being responsible for the management of costs and revenues of Updata services in… CareerBuilder

1 day ago

Finance Administrator – new

Capita Glasgow, Scotland +2 locations

Capita Life & Pensions are looking to recruit a Finance Administrator for an initial 6 month fixed-term contract with excellent prospects. The role… CareerBuilder

30+ days ago

Service Architect

Capita Glasgow, Scotland

As the role involves travelling around the UK, you would be based to nearest office to your home and be provided with either company car or car… CareerBuilder

11 days ago

Account Manager - IT Security - FTSE

Capita Glasgow, Scotland

Responsible for sales development, delivery and management, within customer accounts, delivering sales and support contracts to achieve set business…

30+ days ago

Bid Coordinator

Capita Glasgow, Scotland

Bid production and management The Bid Co-ordinator will complete PQQs, RFI, Expressions of Interest proposals, ITT responses and other submissions… Adzuna

23 days ago

Business Travel Consultant

Capita Glasgow, Scotland

Capita Travel and Events is part of The Capita Group Plc and we are a UK leader specialising in business travel and event management. Founded in… Glassdoor

10 days ago

SWAN - Third Line Support

Capita Glasgow, Scotland

SWAN (Scottish Wide Area Network) is a result of the McClelland review of Scottish Public Sector ICT Infrastructure and recommendation of the… Glassdoor

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Capita Reviews

209 Reviews
209 Reviews
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Capita CEO Paul Pindar
Paul Pindar
64 Ratings

    A multibillion corporation acting worse than a start up company (I work in the Capita John Lewis Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - JLC Customer Advisor in Glasgow, Scotland
    Current Employee - JLC Customer Advisor in Glasgow, Scotland

    I have been working at Capita part-time (less than an year)


    Ground level staff are friendly and there is a culture of solidarity
    Reasonable Pay
    Good pension potentials
    Central locations of employment


    Complete abuse of the 'flexible' working arrangement - some members of staff haven't had a single weekend off in months.
    Management is terrible - who trained these people? We were without stationary for almost a month!
    Team leaders are still in training while staff are already working without a point of contact
    No appreciation felt towards staff from management
    No clear structure of command
    Terrible and antiquated IT systems unfit for purpose and leading to added pressure on staff
    Too much reliance on computerized scheduling systems for holidays
    Deducting time from staff for a few minutes late, but expecting staff to arrive 20 minutes early just to log in to systems!
    Some staff act more like school children than professional employees
    Far too strict towards use of personal devices during very quiet periods of work where no tasks are assigned
    Treating staff as drones rather than living people
    Floor Walkers seem more concentrated on chatting than actually assisting staff
    No training outside of initial 3 week period
    No internal mailing system to inform employees of changes made

    Advice to ManagementAdvice

    Go back to training before you dare question the actions of your staff! It doesn't matter if it's a new contract or not, this is year one business studies level requirements from you that are constantly failing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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