Capita Jobs & Careers in Glasgow, Scotland

Show:  All Results Last 7 Days
17 days ago

Finance Professional

Capita Glasgow, Scotland

As Finance Professional you should be recently qualified with some project accounting experience and exposure to client billing. This role will also… CareerBuilder

9 days ago

Bid Coordinator

Capita Glasgow, Scotland

Bid production and management The Bid Co-ordinator will complete PQQs, RFI, Expressions of Interest proposals, ITT responses and other submissions… CareerBuilder

2 days ago

Database Developer – new

Capita Glasgow, Scotland

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants… CareerBuilder

14 days ago

Internal Communications Manager

Capita Glasgow, Scotland

As the Internal Communications Manager, you will be responsible for creating content for all core internal communications for John Lewis employees at… CareerBuilder

10 days ago

Finance Manager

Capita Glasgow, Scotland

• Ensuring accurate postings of revenue and costs to all markets and practice areas P&L's within the business. • Assist FD with generation of… CareerBuilder

22 days ago

Case Handler - Pensions - Redress Calculation - PRESS / RECAL

Capita Glasgow, Scotland

The Case Handler will be responsible for investigating, assessing and reaching a conclusion n customer claims. He / She will also perform accurate… CareerBuilder

23 days ago

Assistant Supervisor - Mechanical and Electrical works

Capita Glasgow, Scotland

* Maintain, daily activity records, and to support planner in producing an as built programme and comply with quality system requirements for record… CareerBuilder

27 days ago

Advice Complaint Handler

Capita Life & Pensions Services Glasgow, Scotland

The role holder will be required to investigate and resolve service complaints in line with client service level agreements. Key Accountabilities…

23 days ago

Case Handler – Pensions – Redress Calculation – P

Capita Glasgow, Scotland

The Case Handler will be responsible for investigating, assessing and reaching a conclusion n customer claims. He / She will also perform accurate…

1 day ago

Network Engineer – new

Capita Glasgow, Scotland

* 3rd level support to our in house and field engineering team. * Adhere to strict Service Level Agreements for faults and service requests * New…

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205 Reviews
205 Reviews
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Capita CEO Paul Pindar
Paul Pindar
63 Ratings

    A multibillion corporation acting worse than a start up company (I work in the Capita John Lewis Contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - JLC Customer Advisor in Glasgow, Scotland
    Current Employee - JLC Customer Advisor in Glasgow, Scotland

    I have been working at Capita part-time (less than an year)


    Ground level staff are friendly and there is a culture of solidarity
    Reasonable Pay
    Good pension potentials
    Central locations of employment


    Complete abuse of the 'flexible' working arrangement - some members of staff haven't had a single weekend off in months.
    Management is terrible - who trained these people? We were without stationary for almost a month!
    Team leaders are still in training while staff are already working without a point of contact
    No appreciation felt towards staff from management
    No clear structure of command
    Terrible and antiquated IT systems unfit for purpose and leading to added pressure on staff
    Too much reliance on computerized scheduling systems for holidays
    Deducting time from staff for a few minutes late, but expecting staff to arrive 20 minutes early just to log in to systems!
    Some staff act more like school children than professional employees
    Far too strict towards use of personal devices during very quiet periods of work where no tasks are assigned
    Treating staff as drones rather than living people
    Floor Walkers seem more concentrated on chatting than actually assisting staff
    No training outside of initial 3 week period
    No internal mailing system to inform employees of changes made

    Advice to ManagementAdvice

    Go back to training before you dare question the actions of your staff! It doesn't matter if it's a new contract or not, this is year one business studies level requirements from you that are constantly failing.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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