Cengage Learning

www.cengage.com

Cengage Learning Jobs & Careers in Fort Worth, TX


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5 days ago

Engagement Specialist - Higher Education - Dallas / Ft Worth, Texas

Cengage Learning Fort Worth, TX +2 locations

of Role Drive revenue at under penetrated accounts in a given district to grow market share. Work with District Manager, Implementation and Training… Cengage Learning


30+ days ago

Sales Consultant

Cengage Learning Fort Worth, TX

): • Engage in sales call activities to prospective customers to explore and present product solutions of both our textbook and digital products… Cengage Learning


30+ days ago

Enterprise Digital Specialist

Cengage Learning Dallas, TX

The Enterprise Digital Specialist (EDS) at Cengage Learning is a highly accountable role and plays a critical part in providing exceptional pre-sale… Cengage Learning


Cengage Learning Reviews

474 Reviews
3.2
474 Reviews
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Cengage Learning CEO Michael Hansen
Michael Hansen
222 Ratings
  • 2 people found this helpful  

    Great content, large portfolio, service strategy non existent, poor employee empowerment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Andover, England
    Former Employee - Sales Representative in Andover, England

    I worked at Cengage Learning full-time (more than a year)

    Pros

    Great content, which is recognized by the academic community. Large portfolio of databases & supporting technology. One of the few publishers that has both content and technology across all disciplines.

    Cons

    Service strategy non existent, poor employee empowerment (decisions are not taken timely and all pass senior management). Endless stream of emails as result of lack clear division of responsibilities towards customers and lack of structured approach to service management. Little customer support resources available.

    Advice to ManagementAdvice

    Digital learning solutions mean need for different skill sets and mind state

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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