Connect Hearing Jobs & Careers in Naperville, IL


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30+ days ago

Contract Outbound Customer Care Agent Launch our Outbound Marketing Initiative

Connect Hearing Naperville, IL

Call center and customer service professionals, ideally with experience in the healthcare industry, who want to join a fast-growing company and hone… Glassdoor


30+ days ago

Revenue Cycle Operations Manager ~ Seek Technology Innovator

Connect Hearing Naperville, IL

If you've managed the revenue cycle in a physician or hospital business office, can oversee and monitor revenue cycle metrics and have a strong… Glassdoor


30+ days ago

Professional Practice, Education and Training Manager ~ Coach/Mentor/Train

Connect Hearing Naperville, IL

You'll report to the Director of Professional Practice and together ensure that we're delivering the best outcome for our patients as you focus on… Glassdoor


15 days ago

Revenue Cycle Trainer

Connect Hearing Naperville, IL

The Revenue Cycle Trainer reports to the Manager, Revenue Cycle Operations and is responsible for the identification of training needs, curriculum… Glassdoor


30+ days ago

Clinic-Based Sr. Patient Care Coordinator ~ Elbow-Level Mentor & Coach

Connect Hearing Naperville, IL

Connect Hearing Patient Care Coordinators (PCCs) ready to take the next step in their careers will have a singular opportunity to do just that. As a… Glassdoor


30+ days ago

Director, Managed Care Operations for Growing Organization

Connect Hearing Naperville, IL

If you are an expert at understanding and working to maximize revenue as a result of contractual relationships with commercial health insurers… Glassdoor


30+ days ago

Supervisor, Cash Applications ~ Help Us Achieve Our Cash Collection Goals

Connect Hearing Naperville, IL

is significant, and your process improvement skills and cash application/collection expertise will play a major role in helping us to meet or exceed… Glassdoor


30+ days ago

Collections Specialist ~ Be Our CMS-1500 Form Savant

Connect Hearing Naperville, IL

Accounts receivable and collections professional looking to add both breadth and depth to their skills portfolio will find an excellent opportunity… Glassdoor


30+ days ago

Trainer, Operations ~ Drive Best Practices in Patient Care Training

Connect Hearing Naperville, IL

Drive best practices in the development of field-based, non-clinical Patient Care Coordinators (PCCs) as a Trainer, Operations, for Connect Hearing… Glassdoor


30+ days ago

Revenue Integrity Specialist ~ Seek CMS1500 Billing and Claims Pro

Connect Hearing Naperville, IL

Billing and claims professionals, who understand and can interpret/apply government and third party payor billing and claims submission processes… Glassdoor


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  1.  

    Retail sales - BEWARE! Just another Hearing Aid Dealer - Organized Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Care Coordinator
    Former Employee - Patient Care Coordinator

    I worked at Connect Hearing full-time (more than an year)

    Pros

    Supportive coworkers in surrounding locations.

    Cons

    Continuously changing procedures without any true directions. Meetings are all about sales and goals. Patients are referred to as "customers". They are always acquiring new locations but lack the ability to complete the transition process smoothly . Audiologists and Hearing Instrument Specialists are both referred to as Hearing Care Professionals. Patient Care Coordinators (aka - telemarketers) are required to call and schedule people if their hearing aids are 3 or more years older with the intent of selling them new hearing aids.

    Advice to ManagementAdvice

    Changes and transitions require a "detailed" plan not just a vision. Listen to your field staff, we understand our patients, demographics, etc. Eliminate the Call Center and revamp marketing. Hire people in management that actually have a background in Audiology and Hearing. Get Connected!

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