Convergys Jobs & Careers


Show:  All Results Last 7 Days
10 days ago

Technician IV, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems. • Troubleshoot end… CareerBuilder


24 days ago

Data Transport Network Specialist

Convergys Cincinnati, OH

• This person serves as the primary resource for the business requirements and networking standards and ensures that the business requirements… CareerBuilder


12 days ago

Network Architect

Convergys Cincinnati, OH

• Responsible for the development of network; security; and capacity management. • Function as a senior technical expert to the staff for… CareerBuilder


12 days ago

Specialist, Data Network

Convergys Jacksonville, FL +3 locations

• Responsible for the design; project management; feasibility studies; time and cost estimation for the Security of Convergys Corporate Data Network… CareerBuilder


30+ days ago

Technician III, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems… CareerBuilder


30+ days ago

Support Professional / Customer Service / Sales

Convergys London, ON

Regardless of your role within our organization, you'll be assisting people, providing advice and solving problems. Youll work in support of amazing… CareerBuilder


3 days ago

Associate Recruiter - Full Time, Permanent – new

Convergys Chilliwack, BC

• Actively participate as part of both the site recruiting team the larger recruiting organization… CareerBuilder


30 days ago

Inbound Customer Service Associate

Convergys Welland

As a 3rd party Customer Service provider, our Customer Service Associates are responsible for providing outstanding and exceptional quality support… CareerBuilder


25 days ago

Customer Service/Sales Expert - $11.50/hr + Bonus & Benefits

Convergys Belleville

Customer Support Guru - $11.50/hr + Bonus/Benefits for full trained agents Convergys Belleville, ON What are you looking for in your next Job… Convergys


14 days ago

Tech Support

Convergys Belleville

Technical Support Representative Convergys (formerly Stream) is proud to offer competitive wages and excellent benefits: 90 days of full-time, paid… Convergys


Convergys Reviews

1,389 Reviews
2.9
1,389 Reviews
Rating Trends

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Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
308 Ratings
  1.  

    No wonder they are always hiring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Newcastle upon Tyne, England
    Current Employee - Customer Service Representative in Newcastle upon Tyne, England

    I have been working at Convergys full-time (less than an year)

    Pros

    Well, if you count the free coffee machines...

    Cons

    As someone's review said:
    "They discriminate against you and victimise against you if you go against them and support your fellow colleagues or if your face does not fit in.
    They also fabricate and concoct doctored documents to try and discredit you in every way, they are cretins."

    I wholeheartedly agree. my face didn't fit. So they treated me like a leper, trying to find any excuse not to talk to me. I'd be sitting with them in close proximity and they wouldn't even engage the new person on the team-me. I managed to strike up a friendship with another girl who was also being treated the same-she was new too.

    It wasn't just on my campaign- A new girl whom I struck a friendship with said the very same things I felt. Basically, unless you act a certain way, you are an outcast.

    Even if I was a second late from my break, I was penalised.

    I felt dread going into the Newcastle offices every sing;e day I worked there. Can you imagine a shift from 2-10pm the most words you have directed at you are around 5-6? Even though you try to make conversation?
    It was like being back at school.

    And you want to know what the worst is...? They lost a very hardworking and dedicated person who would have given their all to the company... Without even getting to know her.

    Advice to ManagementAdvice

    Team leaders are too busy being best mates with their favourite customer service assistants and promoting them to even treat you fairly. Team leaders are out of touch- the majority of them. My team leader was too busy looking for mistakes with people to notice the good that they did do.
    All the cake sales and team bbq' are not going to make up for the fact that the teams don't feel like teams.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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