CyberSource Jobs & Careers in Foster City, CA

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CyberSource Reviews

37 Reviews
37 Reviews
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CyberSource President & CEO Michael Walsh
Michael Walsh
11 Ratings
  • 2 people found this helpful  

    Poor Leadership with bullying management enabled in a parts of the organization

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    • Senior Management
    • Culture & Values
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    Former Employee - Prefer Not to Share in Foster City, CA (US)
    Former Employee - Prefer Not to Share in Foster City, CA (US)

    I worked at CyberSource full-time (more than 3 years)


    Many opportunities for creating success, learn and evolve. A large percentage of smart/great people, being under Visa umbrella offers a lot of value and great benefits. CyberSource has the ability to offer more of what Visa offers to employees.


    Some earlier leaders that originate from the CyberSource leadership team are very talented and capable. Unfortunately some are allowing disconnected and unqualified managers to bully potential leaders for their own gain (trying to make others look bad so they can make themselves seem more valuable), holding talent back and hindering success for the organization. New opportunities to market tend to be blocked for capable team members, resulting in decreasing success that has opportunity to flourish. Either these areas of management need to see these issues, or they need to be 'seen' by other Executive Management as part of a larger problem. Symptoms have been surfacing, however they are being overlooked. Also greatly understaffed in some critical areas.

    Advice to ManagementAdvice

    Engage and embrace talented employees, and recognize that leadership requires integrity. Identify and remedy 'clicks' and damaging antics that are hurtful to some of your potential/key contributors. Team leaders should be seasoned and have hands on experience vs. 'talking to the experience'. Ensure your leaders know how to grow a successful team vs. simply having a team that 'belongs to them' (e.g.: keeping folks at a more junior level to retain their superiority). This company has a lot to offer, and can easily address some of the damage that is in play.

    Positive Outlook
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