Dealertrack Technologies

Dealertrack Technologies Jobs & Careers

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3 days ago

Web Service Engineer – new

Dealertrack Lake Success, NY

This is an excellent opportunity at Dealertrack to join a highly motivated mobile development team focused on building new apps to revolutionize the… Dealertrack

3 days ago

Workforce Operations Specialist – new

Dealertrack South Jordan, UT

The WFO Support Operations Specialist is responsible for managing all intraday management processes in support of operations to achieve the business… Dealertrack

3 days ago

Workforce Optimization Specialist – new

Dealertrack Dallas, TX

• Manage intraday staffing levels • Monitor real-time ACD agent work state reports • Generate and aggregate historical data to measure… Dealertrack

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102 Reviews
102 Reviews
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Dealertrack Technologies Chairman, President, and CEO Mark F. O'Neil
Mark F. O'Neil
75 Ratings
  • 2 people found this helpful  

    Fast-growing company with great benefits, grueling work schedule, no work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Installer in South Jordan, UT (US)
    Current Employee - Field Installer in South Jordan, UT (US)

    I have been working at Dealertrack Technologies full-time (less than a year)


    Rapid promotions, but considering the unpaid overtime, you are actually taking a pay cut to move to a lead position. Excellent 401k plan and employer contribution %, but contribution is limited to 40 hrs/week (you regularly work 60+ hrs/week). Excellent health/benefits plan that is almost impossible to use due to the demanding work schedule.
    Well organized and flexible travel dept. Frequent schools/training - unfortunately often inadequate/ineffective for real-world application. Strong bonus based on company performance (not individual contribution). Public recognition of top performers but no money to go with it.


    Mediocre pay and small increases. Untenable work hours/expectation (consistently 60+/week). No respect for your personal time (you are expected to respond even when off duty), or needs (Dr/DDS appt, sick time, family, community service/volunteer work. etc). The company touts work/life balance but runs you 60+ hours a week, every week; Sunday travel nearly every week, usually returning home late Friday eve, you may get 36 hours at home before the next trip. The company has no concern for your health/stress or personal life/obligations/goals. Huge discrepancy between the treatment of home office personnel and field personnel. Overtime is paid at 1/2 time (not 1.5x) and you are expected to participate in after-hours webinars, meetings, and self-training without pay.

    Advice to ManagementAdvice

    Respect your people as human beings (just like you). They have lives outside of Dealertrack

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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