Experian Jobs & Careers

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19 days ago

Consumer Services Associate I

Experian Santiago, Region Metropolitana, Chile +2 locations

The Consumer Services Associate will be responsible for the following: • Interpreting and analyzing consumers´ requests in order to determine… Experian

19 days ago

Java Software Developer Senior

Experian Costa Rica

• Interact with product team, understand business requirements and design technical solutions • Develop programs for eCommerce web application… Experian

19 days ago

Customer Experience Manager 41st Parameter

Experian San Jose, CA

The Customer Experience Manager owns the relationship for strategic accounts and plays a pivotal role in ensuring that Experian is considered and… Experian

19 days ago

Dev Ops Analyst

Experian Austin, TX

Energetic, detailed-oriented detective needed to triage, monitor, configure, and support industry-leading SaaS healthcare applications… Experian

11 days ago

Sr. iOS Developer

Experian Costa Mesa, CA

Experian Consumer Services is part of Experian and the market leader for online credit reports, scores and monitoring products delivered directly to… Experian

7 days ago

Call Center Professional

Experian Allen, TX +2 locations

Call Center Professionals NEEDED Experian Consumer Services enables consumers to manage and protect their personal credit files and to make more… Experian

3 days ago

Relationship Manager \ Account Manager – new

Experian Charlotte, NC

include: Develops strong relationships with client by researching and understanding their business needs, responding to client concerns and problems… Experian

18 days ago

Sr. Java Developer 41st Parameter

Experian San Jose, CA

We are looking for strong Java developers who are self-motivated, thrive in a fast-paced agile development environment, and are always looking for a… Experian

19 days ago

IT Business Partner

Experian Allen, TX

• Builds and maintains strong relationships with business partners and acts as a liaison between information services teams and the business partner… Experian

19 days ago

Call Center Reporting Manager

Experian Allen, TX

The Call Center Reporting Manager leads a team of analysts that develop and systemically generate reports, quantifies and measures the impact of… Experian

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  1. 3 people found this helpful  

    Experian - Losing its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in London, England
    Current Employee - Sales in London, England

    I have been working at Experian full-time (more than 8 years)


    Decision Analytics UK have some great products and people
    Core credit bureau is hanging on to the primary bureau spot
    Consumer services is benefiting from increased consumer interest in their credit file


    Decision analytics expertise continues to be eroded by lesser talent from North American.
    Core credit bureau lacks a strategic vision and is only holding on to primary UK bureau because clients cannot justify the investment to switch suppliers
    Marketing services lacks a cohesive strategy and expertise to move beyond basis list cleaning and rental.
    Consumer services is not in control of its growth and has no alternative once interest starts to decline.

    Advice to ManagementAdvice

    Focus on the things you do well in credit referencing, and invest building and acquiring these around the world to build a global reference point. Stay away from the fashion areas in marketing and accept should just stay as a core data supplier to organisation who know how to play in this space (how much more shareholder investment will you waste before you realise this).
    Stop the US management takeover; remember it was the little UK business which grew and bought the mighty US organisation because it understood what being a CRA means. The US business is still third out of three players today, and so are its management.

    Negative Outlook

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