FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com

FedEx Office Jobs & Careers in Washington, DC


Show:  All Results Last 7 Days
19 days ago

Events Solutions Consultant

FedEx Office Washington, DC

The Events Solutions Consultant is a center-based position in a Hospitality & Conventions Operations (HCO) location. This is a customer-focused… FedEx Office


26 days ago

Center Assistant Manager

FedEx Office Washington, DC +5 locations

Leads a center business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all… FedEx Office


11 days ago

Retail Customer Service Associate

FedEx Office Washington, DC +21 locations

The Center Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer… FedEx Office


29 days ago

Center Lead Consultant

FedEx Office Washington, DC +3 locations

The Lead Consultant is knowledgeable in all areas of the Center’s business, including print, signs & graphics, and shipping, and consistently… FedEx Office


7 days ago

Jr. Outside Sales Rep

FedEx Office Washington, DC

• Grow revenue through customer education of business solutions and product offerings (e.g., Color, Black & White Copy, Signs & Graphics, Holiday and… FedEx Office


18 days ago

Center Manager, Business

FedEx Office Washington, DC

The Business Center Manager is responsible for managing the overall operations at a low-volume center, including supervision of team members and the… FedEx Office


9 days ago

Field Account Executive

FedEx Office Washington, DC

The Field Account Executive is responsible for prospecting, developing, and growing new accounts and growing FedEx Office’s existing local market… FedEx Office


11 days ago

Hospitality Parcel Specialist

FedEx Office Washington, DC

This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management… FedEx Office


18 days ago

Jr. Outside Sales Representative

FedEx Office Washington, DC

• Grow revenue through customer education of business solutions and product offerings (e.g., Color, Black & White Copy, Signs & Graphics, Holiday and… FedEx Office


7 days ago

Center Consultant

FedEx Office Arlington, VA

The Center Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer… FedEx Office


FedEx Office Reviews

703 Reviews
2.9
703 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
420 Ratings
  1. 3 people found this helpful  

    Worse than you can imagine!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Lead Project Coordinator in Washington, DC (US)
    Current Employee - Lead Project Coordinator in Washington, DC (US)

    I have been working at FedEx Office

    Pros

    It's better than being unemployed and even part-time employees can get benefits.

    Cons

    FedEx Office promises customers things (and forces employees to promise things - employees are not allowed to say no to something they know they can't do) that can't be delivered, and then don't provide enough staff or good working equipment to succeed at what they promise. Consequently, everyone always has to work harder than they should and while under enormous pressure - not to mention having to apologize to customers about a dozen times a day.

    FedEx Corporate gives individual stores arbitrary "plan" numbers to meet every month and all of the individual managers (being former employees who failed to get a better job for a long enough time that they became managers) think they can meet this "plan" by cutting payroll, not realizing that, as a consequence, customers then have to stand on line all the time and receive their print jobs incorrect and late. Most center managers know how to sweep problems under the rug and juke the stats so upper management doesn't know the real done late/done wrong record of these stores.

    The customers are another thing: You can't imagine how much bullying FedEx Office employees have to suffer from mean, arrogant, self-important customers who tell you you're going to do what they want NOW. People must think FedEx Office employees are the lowest life form on the planet because someone could be the assistant to the assistant to the assistant or someone nobody's ever heard of, and when they walk into a FedEx Office, they take on this bully attitude and treat the people who work there like utter crap.

    The only reason to work for FedEx Office is if you are unemployed. It's a step-down from almost anything else.

    Advice to ManagementAdvice

    You should have never gone into the "printing" business. It's clear nobody in senior management knows anything about printing, because if they did, they would never put someone in a position where they're trying to focus on "prepress" work while someone is standing eight feet away yelling, "Excuse me! Can I have some help over here!"

    Stick to shipping.

    Doesn't Recommend
    Disapproves of CEO

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