FirstEnergy

www.firstenergycorp.com

FirstEnergy Jobs & Careers in West Akron, OH


Show:  All Results Last 7 Days
18 days ago

QlikView Developer

FirstEnergy Corp Akron, OH

This is an open position within FirstEnergy Utilities, a subsidiary of FirstEnergy Corporation [FEU] - Perform detailed analysis of source system… CareerBuilder


19 days ago

Web Methods Developer

FirstEnergy Corp Akron, OH

- Frequent interaction with business owners/stakeholders to gather requirements for new development projects, assist in defect resolution during… CareerBuilder


19 days ago

Microsoft Developer

FirstEnergy Corp Akron, OH

Include: - Development and support of internal applications using Visual Studio, .NET Framework, Visual Basic, and C# syntaxes - Building and… CareerBuilder


3 days ago

IT Outage Management Tech (Utilities)

FirstEnergy Corp Akron, OH

- Develop and maintain reporting solutions including Cognos and QlikView reports. - Develop technical designs and estimates to meet the business… CareerBuilder


2 days ago

IT .Net Developer (Retail) – new

FirstEnergy Corp Akron, OH

include: - Designing, developing, testing, analyzing and maintaining new and existing software applications in support of business requirements… CareerBuilder


3 days ago

IT Business Analyst

FirstEnergy Corp Akron, OH

This is an IT business analyst position, supporting computer applications in the areas of Customer Contact Center, 3rd Party Contact Center, Economic… CareerBuilder


19 days ago

IT Application Administrator - Business Intelligence

FirstEnergy Corp Akron, OH

- Software installation and patching as needed based on application roadmaps, issue resolution, etc. - Collaboration with software vendors on issue… CareerBuilder


11 days ago

IT Auditor

FirstEnergy Corp Akron, OH

include: - Planning executing and reporting on IT internal audits across the IT organization to ensure the design and operational effectiveness of IT… CareerBuilder


10 days ago

Pilot In Command

FirstEnergy Corp North Canton, OH

include: - Maintaining and promoting the FirstEnergy safety culture while employing efficient procedures that support customer service - Assuring the… CareerBuilder


19 days ago

Sales Analyst

FirstEnergy Corp Akron, OH

include: - Supporting sales executives, as well as sales leadership, in advancing both new and renewal sales opportunities through the sales process… CareerBuilder


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113 Reviews
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113 Reviews
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FirstEnergy President, CEO and Director Anthony J. Alexander
Anthony J. Alexander
66 Ratings
  •  

    If you are able to give a lot of your personal time to your job, then this job would be great for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in West Akron, OH (US)
    Current Employee - Customer Service Associate in West Akron, OH (US)

    I have been working at FirstEnergy full-time (more than an year)

    Pros

    Very large company serving 6 different states, so there is definitely room for growth and job transfer if interested. Provides full comprehensive benefits package including company contributions to 401k, and tuition reimbursement. There is always work to do, a recession proof industry. Plenty of opportunity for overtime. Some departments offer 24 hour service availability and shift coverage.

    Cons

    Customer service reps are REQUIRED to be on-call (24/7) for a total of 6 weeks out of each year. Start pay does not closely match the responsibilities of the position. High demand on personal time (even when NOT on call) if there is a major outage condition. Higher than normal turn-over in call center staffing. Monthly cost for benefits for a family is too expensive to acquire on pay offered.

    Advice to ManagementAdvice

    Increase start pay to assist in acquiring qualified candidates and aid in RETAINING existing employees. Try to offer a benefits package that is affordable based on pay being offered.

    Recommends
    Positive Outlook
    Approves of CEO

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