L'Occitane

  www.loccitane.com
  www.loccitane.com

L'Occitane Jobs & Careers


Show:  All Results Last 7 Days
30+ days ago

Leeds - Part-time Christmas Sales Associate

L'Occitane North West England

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


9 days ago

Cardiff - Senior Sales Associate - Temp - 16 hours per week

L'Occitane Wales

include: - To deputize in the absence of the Boutique Manager or Assistant Boutique Manager to ensure the continued operational and financial… Glassdoor


30+ days ago

Cheshire Oaks - Part-time Christmas Sales Associate

L'Occitane North West England

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


30+ days ago

Kingston - Part-time Christmas Sales Associate

L'Occitane Surrey

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


30+ days ago

Meadowhall - Part-time Christmas Sales Associate

L'Occitane North West England

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


30+ days ago

Kingston - Sales Associate - 12h per week

L'Occitane Surrey

for this role include: - To act as an ambassador for LOccitane - Actively contribute to the achievement of boutique sales and operational objectives… Glassdoor


30+ days ago

Nottingham - Part-time Christmas Sales Associate

L'Occitane East Midlands

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


30+ days ago

London - Regent Street - Part-time Christmas Sales Associate

L'Occitane London, England

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


30+ days ago

Chester - Part-time Christmas Sales Associate

L'Occitane North West England

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


30+ days ago

Bromley - Part-time Christmas Sales Associate

L'Occitane South East England

We have Temporary Part time positions from October - December with competitive rates of pay and excellent benefits. We are looking for confident and… Glassdoor


L'Occitane Photos

L'Occitane (Photo thanks to Flickr user Simon A, Some Rights Reserved)
L'Occitane (Photo thanks to Flickr user Beat Küng, Some Rights Reserved)
L'Occitane En Provence (Photo thanks to Flickr user Barney Bishop, Some Rights Reserved)

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L'Occitane Reviews

155 Reviews
2.5
155 Reviews
Rating Trends

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L'Occitane Directeur Exécutif, Président du Conseil d'Administration et Président Directeur Général Reinold Geiger
Reinold Geiger
25 Ratings
  1. 8 people found this helpful  

    Underpaid, undervalued, micro managed and overworked - don't bother with this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Vancouver, BC (Canada)
    Former Employee - Part Time Sales Associate in Vancouver, BC (Canada)

    I worked at L'Occitane part-time (more than an year)

    Pros

    The products are good and most are made with natural and organic ingredients. They have a loyal clientele who were mostly a pleasure to serve. Fellow sales associates and manager were great to work with. Staff discount is 50%.

    Cons

    Wages are low, upper management has unrealistic demands for endless reporting and tasks with tight deadlines that leave little time for selling. They expect one person to do the work of three people. Micro management gets in the way of sales & customer service. Daily sales sales targets are often absurd for stores with lower traffic, which makes it impossible to achieve the monthly bonus. If you do make or surpass your sales target it's still not good enough if you don't sell enough Divine cream. Smaller stores have one person on staff to open & close and are overwhelmed by too many tasks & tight deadlines, so much so that when a customer comes in they start to feel resentful. The computer system is very slow and breaks down constantly. The internet provider is in France & they don't have emergency 24 hour tech support! Twice it was down for 24 hours, (once during Christmas), which meant we had to do hand written sales all day & then input all of these sales before the next day's opening when the system was working again! Every month there are pages of new specials that require inputting different codes for each product & half the time they don't work. This makes the sales associate look unprofessional and keeps the customer waiting = bad customer service! Many customers are in a hurry and simply walk out. The company is very disorganized and communication is bad. Emails come in constantly from several different departments who obviously don't communicate with each other. All have last minute tasks & demands that "will only take a minute" but actually take hours to complete.

    Advice to ManagementAdvice

    Pay a programmer to input all the sales prices so they scan properly and drop all the tedious & confusing discount codes. Sales data for your reports can and should be to be programmed for output in the computer. Stop wasting hours of associates time to compile them manually and let them concentrate on selling. Listen to and treat your sales team with respect and pay them decently. If you want them to sell don't micro manage & burden them with endless sales reports and tasks. Come and work in the store to see what a lone sales associates' day is like and exactly how unrealistic your reporting, shipping, receiving, cleaning, stockroom demands are on top of your required sales targets. It's ironic that you empower women in Africa by paying several times the market rate for shea butter, while totally exploiting women in Canada with very low wages and overwork. Many days I barely had time to get a drink of water, eat or go to the washroom! Shame on you L'Occitane!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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