Nationwide Jobs & Careers in Swindon, Gloucestershire, South West England, England


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15 days ago

Personal Banking Manager

Nationwide Cheltenham, England

Working on the branch floor, you’ll be banking hall and office-based. You’ll need to have the confidence… Glassdoor


8 days ago

Customer Representative

Nationwide Worcester, England

• Enthusiastic about working as part of a team. You’ll sometimes work on your own, but you’ll mostly work with colleagues, supporting each other to… Glassdoor


Nationwide Reviews

715 Reviews
3.6
715 Reviews
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Nationwide CEO & Director Steve Rasmussen
Steve Rasmussen
353 Ratings
  1.  

    Great company to work for to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Des Moines, IA (US)
    Current Employee - Claims Representative in Des Moines, IA (US)

    I have been working at Nationwide full-time (more than an year)

    Pros

    Great company to work for. They really do care about their customers and are very customer focused. Great benefits and time off. Can start at the bottom and work your way up but you have to be patient and put in the hard work and time to achieve it.

    Cons

    In the Total Loss Department, it is very stressful! Be prepared to be yelled at by customers, to argue with them everyday, and constantly explain you are not trying to screw them out of money. Sometimes there is very high claim volume with limited overtime and pressure to get it all done. So you can experience unreasonable work expectations that can drive you crazy. Some of the Managers understand and care about their employees (not just advancing their own career). Hopefully, you get one that cares, because if not, then they do anything to weed you out to make themselves look better. With this fast paced and EXTREMELY stressful job if the Management is not "On Your Side" you are doomed to fail, quit or get fired no matter how hard you try.

    Advice to ManagementAdvice

    When your employees are swamped in work and not allowed to work overtime to get caught up, try doing something to actually help them. Telling them they are behind and need to get caught up ISN'T help! Jump in and do some real work for once, maybe skip a meeting or two and make time to do task that will help your team? Stop looking for things to get people in trouble and use that time to HELP do the work.

    Approves of CEO

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