Nissan Jobs & Careers

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30+ days ago

DND Section Manager

Nissan Europe Moscow

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30+ days ago

Manager Portfolio Office

Nissan Europe Montigny-le-Bretonneux

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30+ days ago

Head of Strategy and PMO - KSA Market

Nissan Europe Dubai

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13 days ago

Junior Product Specialist (VIE)

Nissan Europe Espoo

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30+ days ago

Call Center Manager - KSA Market

Nissan Europe Dubai

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30+ days ago

SCM - Production Planner

Nissan Europe Montigny-le-Bretonneux

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30+ days ago

Area Fleet Performance Manager

Nissan Europe Moscow

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22 days ago

SD1 Engineer

Nissan Europe Barcelona

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30+ days ago

Head of DND and CQ - KSA Market

Nissan Europe Dubai

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8 days ago

GA

Nissan Europe Espoo

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Nissan Co-Chairman, President, CEO, Representative Board Member, and Member of the Executive Committee Carlos Ghosn
Carlos Ghosn
43 Ratings
  1.  

    Great product, but could use some improvement.

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    Former Employee - Sales Consultant  in  Pittsburgh, PA (US)
    Former Employee - Sales Consultant in Pittsburgh, PA (US)

    I worked at Nissan full-time for more than 3 years

    Pros

    I sold Nissans for 3 years, but I’ve been a fan of Nissan since I was child. My parents and I have been driving Nissan for 25 years we want to continue that legacy. Nissan offers an excellent product line up with innovating ideas which makes Nissan one of the leaders in foreign auto market. I believe in the product and drive what I sell.
    It’s easy to get Nissan certified and the NNAnet.com site offers a lot of product knowledge for the sales consultant to accumulate to help become a better sales consultant.
    Nissan offers a program to sales consultants during the football season called Sunday Night Rewards which sales consultant depending on which cars they sell during that week and pick the correct football team can accumulate points to which they can cash in for nice things such as Jewelry, gift cards, electronics, apparel, and the list goes on. Unfortunately, this is one of the only rewards/spiffs/spins that Nissan offers other than selling a Nissan Leaf and they discontinued it.

    Cons

    It’s hard to make money by selling new Nissans on top of your regular dealer pay. Nissan customers just like more foreign car buyers are educated buyers and pretty much know what they want and how much they are going to pay before they enter in the dealership. Nissan has an award of excellence program called Owner First which pays sales consultants based on selling minimum of 6 cars each month, meet NSSI survey minimum of 6, and having a 3 month rolling average score of 933. It’s hard to meet these requirements each month and just recently Nissan raised the requirements yet again to selling a minimum of 8 cars and having a rolling average score of 938.
    Nissan doesn’t start paying the sales consultants until they met their requirements above. Some manufactures will pay their sales consultants extra money on top of their regular dealer pay without having a minimal numbers of cars sold like Kia Hyundai and GM.

    The Nissan survey is by far one of the biggest jokes. We cannot coach on the survey but every other manufacture allows it. If you are caught coaching on the survey and the customer indicates it on the survey, Nissan throws a fit at that particular dealership. Why should the sales consultant be penalized on the survey for what happens in finance, variety of inventory, appearance of facility, when it’s something that I have no control over? This is I think one of the main reasons why you do not see that many Nissan sales consultants staying with Nissan for a long period of time. It was one of the reasons why I left. A couple of weeks after I left Nissan, I received a survey in my email about my experience working with Nissan. I did take the time to fill out it and how I think Nissan could improve and keep their sales consultants happy. But I see after that they raised the bar yet again and never took my suggestions.

    Advice to ManagementAdvice

    Re-work the Nissan Survey to where the sales consultant cannot get deducted for questions that the sales consultant has no control over. Listen to your sales consultants and managers at the dealerships when you stop in. We will tell you how we feel and how to fix the problems.Offer spins and pay your sales consultants a little money per car not a minimal requirement. If Nissan paid their sales consultants better, I guarantee more sales consultants would stay with Nissan including me.

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