Rackspace Jobs & Careers


Show:  All Results Last 7 Days
1 day ago

Front-end Software Developer in Test – new

Rackspace San Antonio, TX

Our Quality Engineering Organization brings engineering talent to the forefront and works closely with development to continuously deliver code to… Rackspace


9 days ago

Product Manager- Cloud Server- Microsoft Technologies

Rackspace San Antonio, TX

Do you want to influence the definition of the next generation cloud products on the world’s largest Open Cloud? Do you love technology and solving… Rackspace


25 days ago

Software Development Engineer in Test

Rackspace San Antonio, TX

Do you believe in the power of Open Source? Were you the kid that took apart the family TV not just to see how it worked but because you thought you… Rackspace


7 days ago

Windows Support Systems Engineer-

Rackspace Chicago, IL +2 locations

PRIMARY RESPONSIBILITY: A key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our… Rackspace


2 days ago

Windows Nimbus Engineer – new

Rackspace San Antonio, TX

Rackspace is currently looking for outstanding Windows Ninbus Engineer to join our world class team. The Rackspace Windows SE is involved in… Rackspace


2 days ago

Cloud Security Architect – new

Rackspace San Antonio, TX

Have what it takes to be a RACKER? We are a team of technical and business savvy… Rackspace


8 days ago

Senior Cloud Servers Engineer

Rackspace United States

The key to our success is our people, so hiring the right individuals is absolutely key. We are constantly pushing the boundaries in an evolving tech… Rackspace


25 days ago

Software Developer in Test (Remote)

Rackspace San Antonio, TX

Rackspace is looking for Software Developers in Test (SDT) to join our Quality Engineering Organization. As a Lead SDT, you will be given the… Rackspace


23 days ago

OpenStack Operations Engineer

Rackspace San Antonio, TX

Tools & Automation • Conceive and build automation and tools for private cloud customers, the private cloud support team, and integration with… Rackspace


18 days ago

Senior Accountant

Rackspace

Rackspace


Rackspace Reviews

489 Reviews
3.6
489 Reviews
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Graham Weston
74 Ratings
  1. 1 person found this helpful  

    Nice place to work, but it's a job, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer II in Hayes, England
    Current Employee - Systems Engineer II in Hayes, England

    I have been working at Rackspace full-time (more than an year)

    Pros

    Relaxed environment, friendly staff. Well-publicised culture promotes conscientious working. Lots of social events. Office facilities are very good. Varied and flexible benefits (healthcare, gym, free massages, childcare vouchers etc etc etc). Free food. An easy place to work. Will fit well around your lifestyle with a range of flexible working options. Not too much expected of you. A good, well known name to have on your CV which attracts interest from recruiters. Established progression path from DC Ops through 1st line support into the O/S specialist teams gives a great opportunity for cable guys to make the break into software support.

    Cons

    Strong "networking culture" means that exposure to the high-value work is more to do with making friends with the right people than your qualifications and performance. If you have an introvert personality, you will struggle here. Once you are in one of the O/S specialist teams the only places to go are into management (forget it unless you make friends with the right people) or into the Solution Engineer/Architect team (who are VERY picky). Confusing corporate strategy - I am never quite sure what Rackspace wants to be - a hosting company? a support services company? A software company? It seems to change every few months. Pretence of being a direct competitor to Google, Azure and Amazon is exactly that.. Rackspace's assets are its large hardware investment and the quality of the staff it attracts. Internal database/ERP systems are a mess. For most tasks, you spend longer searching for and pulling information from the myriad of loosely connected systems than you do actually working with the Customer or the supported products. Automation breaks virtually every day requiring laborious manual workarounds.

    Advice to ManagementAdvice

    Choose a company focus and stick to it.

    Sort out the internal database systems. They are holding back productivity, affecting quality of the service delivered to Customers and causing the Company to require way more headcount than should really be necessary.

    Negative Outlook
    Approves of CEO

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