SYKES

  www.sykes.com
  www.sykes.com

SYKES Jobs & Careers


Show:  All Results Last 7 Days
27 days ago

HR Assistant Site Operations

Sykes Enterprise Eugene, OR

• Adherence to SYKES policies on ethics and integrity • Directs and receives calls and visitors at the site • Performs HRIS data entry and… Sykes Enterprise


14 days ago

Systems Administrator I Site IT

Sykes Enterprise Lakeland, FL

• Adheres to SYKES policies on ethics and integrity. • Provides Desktop and End User Support to ensure accessibility of client tools and… Sykes Enterprise


22 days ago

Mgr Site HR Operations

Sykes Enterprise Fort Smith, AR

• Oversees the recruitment, pre-screening, and orientation of sufficient numbers of qualified new employees to meet the needs of the center… Sykes Enterprise


20 days ago

Inbound Customer Service Rep

Sykes Enterprise Malvern, AR +2 locations

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


5 days ago

Customer Service Trainer FS Flex

Sykes Enterprise Langhorne, PA

as assigned. AS A CUSTOMER SERVICE TRAINER • Deliver and facilitate classroom instruction, demonstrating effective communication, presentation… Sykes Enterprise


16 days ago

Customer Service Representative with Tech Support

Sykes Enterprise Langhorne, PA

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


16 days ago

Customer Service Representative - CSR - Call Center

Sykes Enterprise Amherst, NY +14 locations

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


16 days ago

Customer Service Agent – Customer Service (Call Center)

Sykes Enterprise Fort Smith, AR

We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that 1-800 customer service… Sykes Enterprise


20 days ago

Inbound Phone Bank Teller – Customer Service (Call Center)

Sykes Enterprise Amherst, NY

We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that 1-800 customer service… Sykes Enterprise


16 days ago

Bilingual Customer Service Representative (French Creole-English)

Sykes Enterprise Allentown, PA

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


SYKES Reviews

376 Reviews
2.2
376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
205 Ratings
  1.  

    If you need a first job. Only.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent, Technical Support in Amsterdam (Netherlands)
    Current Employee - Customer Service Agent, Technical Support in Amsterdam (Netherlands)

    I have been working at SYKES full-time (more than 3 years)

    Pros

    Unlimited travel in the Netherlands.
    Very good training.
    If you have a decent middle manager that cares about what is going on, and can shield you from unnecessary pressure, it is not a bad place to work for a while.

    Cons

    Few opportunities for advancement: middle managers are often not chosen for performance but nepotism and sycophancy.
    If a middle manager is toxic (personnel and drug abuse) action from high level management is unlikely to happen: your only recourse is to leave or change departments.
    Promises of improvement in workload from higher management are just that.
    High pressure on teams to provide extra results for the customer at any costs... that the customer does not want or is aware of. The focus on quantity not quality. Leads to lost accounts.
    Pay peanuts, hire monkeys. They will try to rob you of salary increases with dirty tricks.

    Advice to ManagementAdvice

    Stop promoting the toadies to positions of authority. Check what all employees are telling you.
    Start living to our own purported standards of conduct..

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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