SYKES Jobs & Careers


Show:  All Results Last 7 Days
14 days ago

Customer Service Representative - CSR - Call Center

Sykes Enterprise Sumter, SC +13 locations

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


14 days ago

Customer Service Agent – Customer Service (Call Center)

Sykes Enterprise Fort Smith, AR

We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that 1-800 customer service… Sykes Enterprise


7 days ago

Customer Service Trainer - Must be Registered Dietition OR Registered Nurse

Sykes Enterprise Amherst, NY

Registered Dietitions or Registered Nurses... Have you thought about using your medical knowledge in a different way? We know you are caring… Sykes Enterprise


14 days ago

Bilingual Customer Service Representative (French Creole-English)

Sykes Enterprise Allentown, PA +2 locations

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


27 days ago

Bilingual Customer Service Representative (Spanish-English)

Sykes Enterprise Langhorne, PA +5 locations

We’ve all been there… there is a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


14 days ago

Phone Bank Teller – Customer Service (Call Center)

Sykes Enterprise Lakeland, FL

About the Job: We’ve all been there… you have a question or concern with your account or a transaction. You pick up the phone to dial that… Sykes Enterprise


12 days ago

Healthcare Services Customer Service Representative

Sykes Enterprise Lakeland, FL

Do you have healthcare experience? Have an empathetic personality? We’ve all been there… you have a question or concern with your health insurance… Sykes Enterprise


27 days ago

Mgr Quality Monitoring Site Operations

Sykes Enterprise Fort Smith, AR

• Adheres to SYKES policies on ethics and integrity. • Evaluates and conducts interim and annual performance reviews for Quality Team… Sykes Enterprise


29 days ago

Customer Service Representative - Your Fashionista Upscale Retail or Banking Exp

Sykes Enterprise Lakeland, FL

About the Job: Do your friends call you a fashionista? Just HAVE to have that pair of shoes you saw in Pinterest? Dying for that blinged out… Sykes Enterprise


20 days ago

Mgr Account Operations

Sykes Enterprise Lakeland, FL +3 locations

• Adherence to SYKES policies on ethics and integrity • Manage defined support services including planning, development, implementation and… Sykes Enterprise


SYKES Reviews

354 Reviews
2.2
354 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
188 Ratings
  1.  

    Survival (barely) work from home job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Denver, CO (US)
    Current Employee - Customer Service Representative in Denver, CO (US)

    I have been working at SYKES part-time (less than an year)

    Pros

    Saves you from living under a bridge. Saves gas commuting to another dead end job,

    Cons

    Enduring poor management, godawful training, poor communication, draconian customer service policies (actually lack thereof). Paying for all of the technical items necessary to work including expensive landline phone. essentially no benefits. No job security whatsoever. Unfulfilled promises. No kudos or time to fix other's mistakes, and there are many due to the people they attract. eg. Two minutes for after call work before warning issued even if customer has been very poorly served ... Customer must stay on hold even if it takes 45 minutest to fix an issue. Reps promised full time but then get part time after training. Minimum wage while training.

    Advice to ManagementAdvice

    Advise your applicants they will be treated like garbage for close to minimum wage rather than the company line while recruiting.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at SYKES? Share Your Experiences

SYKES

 
Click to Rate
or