Southwest Airlines Jobs & Careers in Dallas, TX

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Southwest Airlines Reviews

453 Reviews
4.0
453 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
384 Ratings
  1.  

    Overall, very good. But watch for the backstabbers, they hide very well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Relations Specialist  in  Dallas, TX (US)
    Former Employee - Customer Relations Specialist in Dallas, TX (US)

    I worked at Southwest Airlines full-time for more than 10 years

    Pros

    Dozens of ways to further your career. You just have to determine which direction you want to go.

    Cons

    Being young, 25-35, and with any type of degree will help you advance. If you are older, then it is up to who you know, not what you know.

    Advice to ManagementAdvice

    Go back to being more customer service, and stop basing everything on metrics.

    Recommends
    Neutral Outlook
    Approves of CEO