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19 days ago

Actuarial Analyst - P&C Actuarial Rotation Program

The Hartford Hartford, CT

of the Actuarial Analyst position include: pricing, establish rates, product development, constructing analytical models, performing financial… The Hartford

4 days ago

General Adjuster/Associate General Adjuster - MN/WI/IA

The Hartford Iowa

In addition, the Associate General Adjuster/General Adjuster should have a strong functional knowledge of claims and be able to appropriately… The Hartford

16 days ago

Nurse Telephone Intake - Alpharetta, GA

The Hartford Alpharetta, GA

• Gathers, receives and documents necessary information from claimants and or representatives to initiate and begin evaluation of disability claim… The Hartford

16 days ago

Nurse Telephone Intake - Lake Mary, FL

The Hartford Lake Mary, FL

• Gathers, receives and documents necessary information from claimants and or representatives to initiate and begin evaluation of disability claim… The Hartford

16 days ago

Staff Attorney - Complex Litigation

The Hartford East Windsor, NJ

FOR THE POSITION? The staff attorney for our complex litigation team will be part of a unique team responsible for providing top quality… The Hartford

16 days ago

Sr. Web Content Management Developer

The Hartford Hartford, CT

3. Enterprise video platform for delivery of marketing and service oriented videos to our online customers The Enterprise Digital Solutions team is… The Hartford

16 days ago

Developer~HIMCO, IT

The Hartford Hartford, CT

The Developer is an important position that will work very closely with technology and investments professionals to ensure that their dynamic… The Hartford

4 days ago

Sr. IT Business Consultant (Integration)

The Hartford Windsor, CT

assigned to each team responsible for participating in the implementation (design, build, test, and deployment) and review of a specific interface… The Hartford

4 days ago

Mgr LOB Bond - Commercial Surety

The Hartford Aurora, IL

approximately 50" of the time. Candidate will be responsible for new business and underwriting to mid-large size commercial accounts as well as… The Hartford

17 days ago

Regional Account Executive, Group Benefits (NYC

The Hartford New York, NY

• Responsible for the sales and retention goals for regional account market (51 to 4,999 employee lives) within the assigned New York City Metro area… The Hartford

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The Hartford CEO Christopher Swift
Christopher Swift
38 Ratings
  1. 1 person found this helpful  

    Claims Adjuster for over 12 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Phoenix, AZ (US)
    Former Employee - Claims Adjuster in Phoenix, AZ (US)

    I worked at The Hartford full-time (more than 10 years)


    Good benefits
    Time off is good
    Associates are nice
    Opportunity to work remotely


    Supervisors are out of touch with reality when it comes to a managable case load.
    The metrics to be successful change yearly so you never know from one year to the next what "successful" means
    The amount of claims you are expected to handle while maintaining exceptional customer service and quality is 250+
    Home office is out of touch on how to handle a claim; staffing models are unrealistic.
    Be prepared to use every last day of your vacation time just to maintain any sort of sanity.
    If you make a mistake or struggle in one area of the job, expect it to be held against you year after year even after you have made the corrections in your handling. No forgiveness or understanding from supervisors or upper manangement.
    They force you to take an employee satisfaction survey 2 times per year but nothing changes when suggestions are made and if your supervisor finds out it was you that rated them poorly, expect to be on the naughty list for some time.

    Advice to ManagementAdvice

    Think back to when you handled claims and how time consuming a quality file is and add staff.
    Don't belittle or bully people for being honest in the engagement surveys.
    Pay people properly, when I was hired by a competitor, I received a starting salary that was a few thousand $$ MORE than I was being paid after 10+ years with Hartford

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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