USAA Jobs & Careers

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16 hrs ago

Trust Relationship Manager – new

USAA San Antonio, TX

• Administers moderately complex trust accounts in accordance with the terms specified in the trust instrument (e.g. Agency, Agent for Trustee… USAA

4 days ago

Financial Advisor

USAA Tampa, FL

As a Financial Advisor, you will help to ensure the financial security of our membership by assessing member current financial situations, providing… USAA

8 days ago

Business Controls Advisor-Senior

USAA San Antonio, TX

Guides and facilitates cross-functional teams in the implementation of compliance solutions within the specific business. Independently performs… USAA

30+ days ago

Senior BI Advisor - Needs & Solutions

USAA San Antonio, TX

• Collaborates with business leaders, architectural leads and SMEs (e.g., IT, business architects, etc.) to understand and align to suggested road… USAA

30+ days ago

Credit Risk Analyst-Senior

USAA San Antonio, TX

• The role is within the corporate Treasury group. • A primary responsibility of this role will be to assist in developing a credit… USAA

30+ days ago

Real Estate Business Control-FSB Director

USAA San Antonio, TX

Develop and manages the operational risk/compliance framework (business controls) to be applied to the FSB Real Estate product areas across all… USAA

11 days ago

Mobile Applications Developer

USAA San Antonio, TX

Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing… USAA

30+ days ago

Data and Business Solution Manager

USAA San Antonio, TX

• Collaborates or participates in setting the analytic direction for small and large development projects. • Subject matter expert for consulting… USAA

30+ days ago

Modeling Analyst-Lead - Economic Capital

USAA San Antonio, TX

impact of requests and builds models where evaluation of intangibles is required. Independently, under minimal supervision, with a high level of… USAA

16 hrs ago

Customer Sales and Service Representative-Auto Insurance – new

USAA San Antonio, TX +3 locations

• Handles basic billing inquiries focusing on "One & Done" philosophy. • Seeks guidance from team members to… USAA

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  • 2 people found this helpful  

    Basic call center job but with great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Relationship Specialist in Colorado Springs, CO (US)
    Former Employee - Member Relationship Specialist in Colorado Springs, CO (US)

    I worked at USAA full-time (more than 3 years)


    Great bonuses, high starting salary for a call center, good benefits, and the products (financial and insurance) offered are high quality, lengthy paid training, on-site daycare and fitness center.


    Typical call center atmosphere (cubicles, quotas, micro-managing), breaks and lunches are scheduled out for you and aren't very flexible, management sometimes inaccessible.

    Advice to ManagementAdvice

    It would be wonderful if there was a way to trade breaks or lunches with others on your team when needed. There were times I needed to have a break at a certain time and was unable to schedule it accordingly, resulting in me getting reprimanded for taking a break too early or too late.

    Positive Outlook

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