USAA Jobs & Careers


Show:  All Results Last 7 Days
18 days ago

Accounting Policy-External Reporting Executive

USAA San Antonio, TX

The Accounting Policy/External Reporting Executive directs the Accounting Policy and External Reporting activities for USAA across the enterprise… USAA


14 days ago

Investment Business Advisor II

USAA San Antonio, TX

The Investment Business Advisor develops and implements products and initiatives for investment operations. Leads project prioritization and… USAA


18 days ago

Operational Risk Executive

USAA San Antonio, TX

The Operational Risk Executive will lead a team of ~15 FTE and will plan, organize, and direct the team as well as collaborate with functional… USAA


18 days ago

Intern - Decision Science Analyst

USAA San Antonio, TX

• Develops business/analytical knowledge to understand business objectives. • Supports team members in gathering, consolidating and validating… USAA


18 days ago

Intern - MBA - Enterprise Strategy & Marketing

USAA San Antonio, TX

Supports assigned team through business research, planning, and reporting. Assists in the preparation of business-related analyses in one or more of… USAA


18 days ago

Bank Compliance Director

USAA San Antonio, TX

USAA continuously seeks talented personnel for future opportunities. This sourcing requisition (Requisition #) is designed for individuals with… USAA


18 days ago

Change Management Advisor-Lead

USAA San Antonio, TX

proper remediation is taking place for all change when required. • Mentors less experienced team members to assist in their training and… USAA


18 days ago

Credit Risk Analyst-Senior

USAA San Antonio, TX

• The role is within the corporate Treasury group. • A primary responsibility of this role will be to assist in developing a credit… USAA


18 days ago

Tax Analyst

USAA San Antonio, TX

• Calculates forecasted and actual current and deferred tax amounts in accordance with GAAP and STAT accounting rules and prepares tax footnote… USAA


1 day ago

Data and Business Solution Manager – new

USAA San Antonio, TX

• Collaborates or participates in setting the analytic direction for small and large development projects. • Subject matter expert for consulting… USAA


USAA Reviews

815 Reviews
3.5
815 Reviews
Rating Trends

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USAA President and CEO Joe Robles Jr.
Joe Robles Jr.
612 Ratings
  1.  

    Excellent Company to serve Military Members and Families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Adjuster in Phoenix, AZ (US)
    Current Employee - Property Adjuster in Phoenix, AZ (US)

    I have been working at USAA full-time (more than 5 years)

    Pros

    Great company and benefits, training of new employees, always satisfy the military members, great office workplace.

    Cons

    The claims department is nothing but a phone center. Most insurance companies have phone centers and allow adjusters to do tier job and adjust claim, USAA does not have a grasp on how to really adjust claims and create a customer service member based experience. You do your work and everyone else's that cannot keep up. Overworked ad underpaid.

    Advice to ManagementAdvice

    USAA needs to really look at the structure of auto and property claims compared to the competitors and industry standards. The make an adjuster feel unwelcome, unwarranted, and overworked for the pay.

    Recommends
    Negative Outlook
    Approves of CEO

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