Urban Outfitters Jobs & Careers

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15 days ago

Women's Accessories Deputy Department Manager - Camden

Urban Outfitters United Kingdom +2 locations

Our role:We currently have a fantastic opportunity for a Women's Accessories Deputy Department Manager to join our team within our stunning Camden… TotalJobs.co.uk


6 days ago

Assistant Buyer: Lifestyle & Media

Urban Outfitters London, England

·Assist Buyer on all aspects of the day-to-day running of the business ·Range build and run departments within the Lifestyle & Media area, Books… TotalJobs.co.uk


4 days ago

Menswear Department Manager - Stratford

Urban Outfitters United Kingdom +2 locations

Our role:We currently have a fantastic opportunity for a Menswear Department Manager to join our team within our stunning Stratford store… TotalJobs.co.uk


1 day ago

Department Managers – new

Urban Outfitters Sheffield, England

Our role:We currently have a fantastic opportunity for a Menswear and a Womenswear Department Manager to join our team within our stunning Sheffield… TotalJobs.co.uk


5 days ago

Deputy Department Managers - Flagship Store Oxford Street

Urban Outfitters United Kingdom +2 locations

At UO we are determined to become bigger and better than ever! With 42 stores across the UK, and Europe, we have our eyes firmly set on global… TotalJobs.co.uk


6 days ago

Buyer - Living

Urban Outfitters London, England

·Management and running of the Living department for Home & Lifestyle division, ensuring that all KPIs are met -SS15: Total turnover: £2.8million… TotalJobs.co.uk


20 days ago

Store Manager

Urban Outfitters Birmingham, England

Objective: To oversee the operations of the store and be strategic in short and long term planning. Assume total store accountability for sales… TotalJobs.co.uk


15 days ago

Email Marketing Executive

Urban Outfitters London, England

-Work with the Head of Marketing to implement tactical customer lifecycle email campaigns -Ownership and management of the trade email marketing… TotalJobs.co.uk


5 days ago

Deputy Department Manager - White

Urban Outfitters United Kingdom +2 locations

At UO we are determined to become bigger and better than ever! With 36 stores across the UK, and Europe, we have our eyes firmly set on global… TotalJobs.co.uk


15 days ago

Deputy Department Manager

Urban Outfitters Manchester, England +2 locations

At UO we are determined to become bigger and better than ever! With 42 stores across the UK, and Europe, we have our eyes firmly set on global… TotalJobs.co.uk


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Urban Outfitters Reviews

523 Reviews
3.3
523 Reviews
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Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
156 Ratings
  1.  

    Enjoyed employment overall, but lack of progression opportunities at the time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Urban Outfitters full-time for more than 3 years

    Pros

    From a social aspect, the team was really good and on the whole everybody got on well and enjoyed working together. It created a fun environment and a positive atmosphere within the shop. Good discount (40%) with extended discount on Sale and Homeware items (usually 25%) at certain points of the year. Shift patterns were generally good too and pretty fair, I never had issues booking holiday or time off. Personally I really enjoyed the communication from management regarding the sales and what we had to achieve. It was done like clockwork every day and I found it really interesting. Every shift you had a brief before you started to fill you in and if you were part of the opening team you had a VIBE meeting which we made quite fun as everyone got to get involved and could speak up. There was also feedback throughout the day and my department manager walked us through category reports at the beginning of the week too to give us more information.

    Cons

    Wages were competitive at the time, but not strongly. Pay reviews were not an option unless you were being promoted regardless of your length of service or performance. Lack of progression and training available at the time - MIT positions were on hold in most branches at the point I left the company. Hopefully this situation has improved now and there is more opportunity especially with the company expansion that's happened since. No bonuses in place for staff outside of management and few competitions or incentives offered. This was frustrating when we were very aware that management were pushing us so that they could get a bonus out of it, e.g. making us stay open later to make a sales target. It felt like we got little thanks in the end. Department managers were most guilty I found of favouritism with certain staff members which I felt was unfair and could create difficult situations at times between staff.

    Advice to ManagementAdvice

    Within my branch I grew to have a lot of respect for my Store Manager and would probably have left sooner if I hadn't had her help and guidance at certain points. However, a shop cannot rely on 1 strong manager and the department managers need to be managed to be equally as strong and consistent with their staff. More focus on planning for the next generation of management internally to give you something to aim for and a goal to try and achieve so that it doesn't become a groundhog day situation. Also make sure staff favouritism isn't taking place, even if you're on the favourable end of receiving it you know it shouldn't be happening. A Raise Policy or pay structure giving you reassurance that if you do a good job and meet the company expectations you will get a pay review after a certain amount of time.

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    Positive Outlook
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