West Corporation

www.west.com

West Corporation Jobs & Careers


Show:  All Results Last 7 Days
5 days ago

Recruiter (Temporary)

West Corporation Omaha, NE

Basic Functions * Responsible for placing the highest priority on sourcing, recruiting and hiring quality candidates, continuously striving to… CareerBuilder


17 days ago

Enterprise IT Security Engineer - EIT

West Corporation Omaha, NE

• Bachelors degree in computer science, MIS, or a related field required… CareerBuilder


3 days ago

Information Technology Manager - Enterprise IT – new

West Corporation Omaha, NE

• Bachelors degree from an accredited college or university with major course work in computer science, MIS, management or a related field required… CareerBuilder


9 days ago

Sales Associate - Account Management & Sales

West Corporation Appleton, WI +3 locations

Team members act as strategic sales and account management business partners to the world's chief providers within our various industries! Help… Percipio Media


4 days ago

Business Support Associate

West Corporation Wausau, WI

Members of West's Industrial/Building Supply team are consistently improving the customer experience & revolutionizing the way small and mid-sized… Percipio Media


4 days ago

Entry-Level Customer Care starting at $11.00/hour

West Corporation Reno, NV

NOW HIRING! $11.00/ hour to start, Full Time, Regular Employment with Benefits after 60 days Comprehensive, Fully-Paid Training for… Percipio Media


14 days ago

Sales Associates -Earn $36,000-$53,000 annually

West Corporation Reno, NV

Looking for Sales Associates to join our #1 ranked Sales Team! While experience is preferred, the right attitude and desire to succedd… Percipio Media


4 days ago

Customer Care Associate - Entry Level Position $11.00/ hour to start

West Corporation Reno, NV

Train to provide Advanced Technical Support for Android Smart Phones. This is an incoming call position, you will answer calls from our… Percipio Media


10 days ago

Sales Associate- Seeking Sales Superstars

West Corporation Appleton, WI

West Corporation currently has an exciting opportunity to join our team in Appleton, WI: We are seeking talented, sales-driven individuals to fill… Percipio Media


30+ days ago

New Postions

West Corporation San Antonio, TX

Candidates would need to meet the experiences requirement of the specific project. Other Score acceptably on job related testing assessments (data… PostJobFree


West Corporation Reviews

401 Reviews
2.6
401 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
West Corporation CEO and Director Tom Barker
Tom Barker
157 Ratings
  •  

    Intense customer service and technical support call center. Focus is almost exclusively on production and performance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Technical Care Representative in Niles, OH (US)
    Former Employee - AT&T Technical Care Representative in Niles, OH (US)

    I worked at West Corporation

    Pros

    Plenty of hours available. Overtime is plentiful. Decent comraderie among coworkers. Generous starting wage. Solid training program. Tools needed to execute duties are accessible and appropriate. Easy to get hired. Good place to just crank out hours and make money.

    Cons

    Vast majority of incoming calls are from frustrated customers. Must be able to tolerate regular customer hostility. Very difficult to advance. High pressure environment. Constant scrutiny and evaluation from management. Incessant policy and procedure change. Tremendous turnover/burnout rate.

    Advice to ManagementAdvice

    Give recognition to hard working employees. Reward good work with the option to take short breaks after tough calls. Allow agents to focus on quality of interactions rather than quantity of resolved issues.

    Recommends
    Positive Outlook
    No opinion of CEO

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