AppFolio Reviews

35 Reviews
35 Reviews
Rating Trends

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Brian Donahoo
23 Ratings

    Amazing Company, Ton of Career Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager

    I have been working at AppFolio full-time


    The leadership team does a great job of instilling a strong company culture. It is a very positive, open environment and everyone is very welcoming. You immediately feel like a member of the family and make new friends that extend beyond work. We are incredibly spoiled with food, fun AppFolio gear, fitness, happy hours, company parties & contests. There is never a dull day at the office.

    In addition to the great atmosphere, it's exciting to be a part of a company that is growing so quickly. Every year we establish company initiatives that actually get implemented and completed. This is awesome to be a part of and gives you a sense of accomplishment. Our strong leadership team knows how to effectively lead each department and keep everyone in line with company goals. I feel honored to learn from the managers above me, there is a lot to learn for those early on in their careers.

    New employees also have the plus of a strong benefits packet. For the entry-level positions, it's rare to find a company that offers PTO (and a lot of it) & full healthcare coverage from the start. For the Services department, you have the option for a promotion after 6 months, that is unheard of at most companies! Overall I have nothing to say but great things and am excited to see what's to come.


    I have no complaints. As a member of the Services department and Customer Success team, I feel the complete opposite of most of the other listed cons. Our department has the most promotions and team growth of any department, month over month. Experienced Services members also have the opportunities to move into other teams and departments which allows for further career advancement. Customer service is not an "easy" job, but any candidate just looking for a resume builder should find elsewhere. You'll quickly find that “easy” is boring and has less pay off long-term. AppFolio is a great company for motivated people looking to work hard and do their part to contribute to a growing company. Promotions and raises aren't given because of length of employment, they are something earned. I appreciate this at AppFolio because it allows the motivated employees to be rewarded for their hard work and stand out at the company. For new hires right out of college, it's best to understand that you need to work hard and be patient in the working world (one year at a company is not that long!!!). Promotions are earned and there is plenty of opportunity for them at AppFolio.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Positive Outlook
    Approves of CEO

AppFolio Interviews

Updated 22 Oct 2014
Updated 22 Oct 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 2 people found this helpful  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Three interviews. First one has two general coding questions, listing all the prime numbers. Second one is about software design and computer network fundamentals like http, tcp protocols. There is a question like, what will happen when you click and press enter. The third one is basically describe your project and explain your code on github.

    Interview Questions
    • For the question "when will happen when you click and press enter", you are supposed to give a lot of details, like TCP, IP, HTTP, DNS, etc.   Answer Question
    Accepted Offer

AppFolio Awards and Accolades

Something missing? Add an award
Best Property Management Software Solution, Multi-Housing News, 2013
Union of Design and Engineering, The International Design For Experience Award, 2014

Additional Info

Headquarters Santa Barbara, CA
Size 150 to 499 Employees
Founded 2007
Type Company - Private
Industry Information Technology
Revenue Unknown / Non-Applicable
Competitors Unknown

With solutions designed for law firms, property management / real estate and financial professionals, AppFolio’s award winning web-based software is used by thousands of happy customers across the country.

Mission: At AppFolio we create easy-to-use, web-based software that helps small and mid-sized businesses improve their workflow so they save time and make more money.


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