Epsilon – Why Work For Us?

Epsilon is the global leader in delivering meaningful direct to- consumer connections that drive performance. Focused on customer management and customer engagement, Epsilon delivers end-to-end solutions to fit the needs of clients. Epsilon’s approach incorporates strategy and data for rich insights, technology for targeted communications and creative programs to deliver authentic brand experiences and build long-lasting relationships.

We Bring It All Together

Epsilon believes that by combining science and art – two contrasting forces that interact seamlessly as part of a greater whole - marketers can create deep customer engagement that drives dramatic results.

This full-brain approach has earned us numerous accolades including being named #1 Top US Agency From All Disciplines in the 2012 Ad Age Agency Report.  Now that’s smart.

Here are a few more reasons you’ll love working with us:
  • As a global company, we operate in North America, EMEA and APAC, and employ over 4800- associates worldwide
  • We are the world’s largest permission-based email marketing provider, sending over 42 billion permission-based emails annually
  • We work with over 2,000 global clients, including 26 of the Fortune 100, who trust Epsilon with their essential marketing services
  • Forrester Research ranks Epsilon as a top Database Marketing Services Provider
  • Epsilon is an Alliance Data Company (NYSE: ADS)


Career As Usual. Not A Chance.

It's no secret that Epsilon's leadership and industry recognition are the result of building marketing solutions around specific client needs and surrounding those solutions with the industry's best people to work with our clients.

Whether you possess left-brain logic or right-brain creativity (or better yet, both!), there are great opportunities for all involved to succeed at Epsilon. Maybe that's why industry experts consistently recognize Epsilon as an upper-echelon marketing leader. For instance, Advertising Age ranks us the #1 Direct Marketing Services agency.

We’re also part of Alliance Data, a successful organization that’s committed to offer a challenging, fulfilling work environment that supports career advancement and performance development across its businesses. We offer competitive compensation, a robust benefits package, paid time off and an opportunity to share in the company’s success.

As a result of our innovative solutions and market leadership position, we seek motivated and talented left and right brain thinkers to fill key roles on our growing organization.

We think globally and act locally

Epsilon works with over 2,000 global clients, including 15 of the top 20 leading advertisers and dozens of the Fortune 100. Our global footprint allows us to support the needs of global enterprises that also have the need to execute on a local level. We employ over 3,500 associates in 37 offices worldwide with market concentration in North America, Asia Pacific, Europe, Middle East and Africa.

Parent Company

Alliance Data

7500 Dallas Parkway
Suite 700
Plano, TX 75024

Tel: 214.494.3000


4401 Regent Boulevard
Irving, TX 75063
Tel: 800.309.0505
Tel: 972.582.9600
Email: [email protected]


North America


6 Concourse Parkway
Suite 2500 
Atlanta, GA 30328 

Tel: 770.752.7011


512 East 11th Street
Suite 204
Austin, TX 78701

Tel: 512.236.1193


601 Edgewater Drive
Wakefield, MA 01880-6235

Tel: 781.685.6000

703 West Housatonic St.
Pittsfield, MA 01201

Tel: 413.499.2169


4445 Lake Forest Drive
Suite 200
Blue Ash, OH 45242

Tel: 513.248.2882


1240 North Avenue 
West Chicago, IL 60185

Tel: 630.293.9600

233 N. Michigan Avenue
Suite 810
Chicago, IL 60601

Tel: 312.454.1000

1100 E. Woodfield Road
Suite 500
Schaumburg, IL 60173

Tel: 847.330.1313


700 Parker Square
Suite 225
Flower Mound, TX 75028

Tel: 972.410.8000


2550 Crescent Drive
Lafayette, CO 80026

Tel: 303.410.5100


25925 Telegraph Road
Riverside Center
Southfield, MI 48033

Tel: 248.603.3000

2455 Featherstone
Auburn Hills, MI 48326

Tel: 248.364.6600

Los Angeles

3070 Bristol Street 
Suite 300 
Costa Mesa, CA 92626

Tel: 714.430.1410

Monterey Park

2550 Corporate Place
Suite C-104
Monterey Park, CA 91754

Tel: 323.780.0299


2 Speedwell Ave
Headquarters Plaza
East Tower, 5th Floor
Morristown, NJ 07960

Tel: 973.775.6700

New York

16 West 20th Street
9th Floor
New York, NY 10011

Tel: 212.457.7000


7231 E. Princess Blvd. 
Suite 202 
Scottsdale, AZ 85255 

Tel: 866.427.7360

San Diego

10431 Wateridge Circle 
Suite 200 
San Diego, CA 92121 

Tel: 858.909.3500

San Francisco

88 Kearny Street
Suite 800
San Francisco, CA 94108

Tel: 415.490.0433

St. Louis

One American Eagle Plaza
Earth City, MO 63045

Tel: 314.344.3380


150 Second Avenue North 
Suite 670 
St. Petersburg, FL 33701 

Tel: 727.821.4200


20 Dundas St. West
9th Floor
Toronto, ON, M5G 2C2

Tel: 416.369.1100

a division of Epsilon

41 Metropolitan Road
Toronto, ON, M1R 2T5

Tel: 416.297.7887

100 Allstate Parkway
Suite 800 
Markham, Ontario L3R 6H3

Tel: 888.828.2120

Washington DC

Three Ballston Plaza
1100 North Glebe Road
Suite 1000
Arlington, VA 22201

Tel: 703.312.0509


United Kingdom 

Teddington House
67 Broad Street, Teddington
Middlesex TW11 8QZ

Tel: +44 (0)20 8614 3200

Email: [email protected]

Republic of Ireland 


Hansaallee 247b
40549 Düsseldorf

Tel: + 49 (0) 211 913 87 0

Email: [email protected]

Spain (Madrid)

Edificio Cuzco IV
Paseo de la Castellana, 141
8th Floor
28046 Madrid

Tel: +34 91 572 68 18

Email: [email protected]

France (Paris)

99 Boulevard Haussmann
75008 Paris

Tel: +33 (0)1 43 12 87 10

Email: [email protected]


APAC Headquarters
Hong Kong

Room 2601, 26/F
Hopewell Center
183 Queen’s Road East 
Wanchai, Hong Kong

Tel: +852 3589 6300


8 Eu Tong Sen Street
#18-98 Office 1
The Central
Singapore 059818

Tel: +65 6603 5088

China (Beijing)

Room 1531, Level 15, NCI Tower
12A Jianguomenwai Ave,
Chaoyang District
Beijing 100020, China

Tel: +86 400.880.8736

China (Shanghai)

Suite 103, Block D
Red Town 
570 Huai Hai Road West
Shanghai 200052, China

Tel: +86 400.880.8736

Japan (Tokyo)

Level 28
Shinagawa Intercity Tower A
2-15-1 Konan Minato-Ku
Tokyo 108-6028, Japan

Tel: +81 (0) 3 6717 4359

India (Mumbai)

Level 3, Neo Vikram
Suit 301
New Link Road, Andheri West
Mumbai 400058

Tel: +91 (0) 22 6198 4931



Suite 22
88 Cumberland Street
The Rocks, Sydney
NSW 2000, Australia

Tel: +61 (0)2 9271 5400


Level 28
303 Collins Street 
VIC 3000, Australia

Tel: +61 (0)3 9678 9031




About Alliance Data
Alliance Data® (NYSE:ADS) and its combined businesses is North America’s largest and most comprehensive provider of transaction-based, data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today’s most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and other emerging technologies. Headquartered in Dallas, Alliance Data employs more than 10,000 associates at approximately 70 locations worldwide.

Alliance Data is a leading provider of marketing-driven credit solutions, and is the parent company of Epsilon®, a leading provider of multi-channel, data-driven technologies and marketing services, and LoyaltyOne®, which owns and operates the AIR MILES® Reward Program, Canada’s premier coalition loyalty program. For more information about the company, visit our web site, www.AllianceData.com, or you can follow us on Twitter at www.Twitter.com/AllianceData.


Epsilon Campus

Epsilon bridges the gap between left-brain thinking and right-brain creativity to tackle tough marketing challenges for our clients. Our approach is rooted in proven, best practices that are continually tested and improved upon. And, it's delivered with a focus on agility — the new hyper-speed of marketing.

We brought together the industry's leading marketing technology services business with the largest independent multichannel agency with the deepest supply of marketing data. This cohesive connection creates a new kind of company, where a unique blend of strategy, analytics, marketing creativity, data and robust technology platforms provide brands the most comprehensive and effective direct access to customers at virtually every brand touch-point in the virtual and physical worlds.

College recruiting at Epsilon has become a robust and exciting program in the last few years, recently we were recognized by The Wall Street Journal for having an innovative and competitive pay scale for our New Grad hires. We hire interns and New Grads for positions in Client Services, Marketing Technology, Database Development, Software Engineering, Sales, and Product Management. Contact our Talent Scouts for more details on opportunities for you at Epsilon!

Get to know us! Follow us on Twitter & Instagram @epsiloncampus

Epsilon Reviews

299 Reviews
299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
158 Ratings

    Interesting, a learning experience, yet frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in London, England
    Current Employee - Account Manager in London, England

    I have been working at Epsilon


    It is a professional company - you will, for example, get your computer, phone and other equipment within a few days of joining. The benefits are excellent, including death in service, health and pension. The people are lovely - not a single person I dislike


    Promotion opportunities are dire. The cost cutting in these hard times, whilst ostensibly understandable, is incredibly demotivating. They expect long hours and huge commitment, with little reward. People are not appreciated for what they do.

    Advice to ManagementAdvice

    Promote people who deserve it - listen to your own management team. Value your employees, and don't assume that 'kick offs' and naff Christmas do's will substitute for proper appreciation.

    Doesn't Recommend
    No opinion of CEO

Epsilon Interviews

Updated 12 Nov 2014
Updated 12 Nov 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Associate Account Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at Epsilon.

    Interview Details

    I was contacted by a recruiter via LinkedIn. They were looking for recent grads so I thought it was a scam. Turns out they're legit. Although the annoying job title is still misleading ... this is a sales job, but it seems like no company is willing to just come out and say that. I guess because who wants to go into sales?

    I had a phone interview with someone at HQ since I live out of state from where they were hiring. The phone interview was pretty standard, lasted about 10 minutes, and asked mostly about my experiences on my resume and some behavioral questions. After that, I was surprised to hear that they wanted to fly me out. The phone interview went fine, but it wasn't phenomenal or anything.

    So a few days later I was on a plane. It was a little annoying that they scheduled interview so close to when my flight landed as I had to catch a cab and the ride lasted 40 minutes, which ended in me being nearly 10 minutes late. I also didn't have any contact numbers for the people I was actually interviewing with, but fortunately they were understanding.

    The interview was panel style, meaning I was at the head of a big intimidating conference table and being grilled by 5 people at once. I prepared quite a bit beforehand using questions from glassdoor and other standard interview questions, which served me well. With a panel style interview, you tend to get that 'good cop/ bad cop' dynamic. I felt like I was able to win some of them over but others remained stony faced and unimpressed. I was easily able to answer questions about my college and internship experiences as well as the really standard interview questions (like greatest strength and greatest weakness, tell me about yourself, why Epsilon, favorite and least favorite courses in college) but some of the 'bad cop' questions caught me for a loop. It turns out they would like to know more about you as a person and I did stutter on those questions. I wasn't expecting to be asked my favorite brands or what my hobbies are. Overall, none of them were very friendly and it was definitely not a relaxed atmosphere (as I have read in some other reviews)

    The interview lasted about 30 minutes, which was shorter than the 45 minute allotted time but maybe that was due to my tardiness. I was also told by HQ that they were going to plan a lunch with myself and other recent grad hires from the previous year, but even after mentioning that to my interviewers, they seemed to either know nothing about it or had decided I wasn't worthy of it. Either way, it didn't happen and I ended up with quite a bit of free time to kill before my flight back.

    My interview was one month ago and I haven't heard a thing from them since, even after following up and sending thank you cards. I have read on other reviews that this company tends to just go dark on people, which I think is very unprofessional. It isn't difficult to send out generic rejection emails to those you interviewed with in person, especially those who flew in from out of state. I can't say I'm too disappointed though. I asked them almost as many questions as they asked me during the interview and their answers were not satisfactory. Either they couldn't answer or their answers were very telling (ie when I asked them all to tell me what they liked best about working at Epsilon, they looked uncomfortable and struggled to come up with answers. After the first two people struggled through their answers, the rest of them kind of copied answers). All in all, just because you get flown in doesn't mean you got the job and it certainly doesn't mean you'll ever hear from them again in any way. They did cover the pricy plane ticket and some very expensive cab fare though... so their loss.

    Also, for a recent college grad like myself, being flown out somewhere for an interview is quite an experience. I've never done a panel style interview either, so I feel that I at least improved my interviewing skills throughout this process.

    Interview Questions
    • Getting asked about my personal hobbies, my favorite brands (and why), especially after already being asked the "tell me about yourself" question   View Answer
    No Offer
    Neutral Experience
    Average Interview

Epsilon Awards and Accolades

Something missing? Add an award
Top 100 US Promotion Agencies (Aspen Marketing), Promo 100, 2011
Top 10 Interactive Agencies (#3), Promo 100, 2011
Top 5 Automotive Agencies (#1), Promo 100, 2011
Email Marketing Awards, MarketingSherpa, 2011
Direct Marketing Standings (#3), Direct Marketing News, 2011
Show More

Additional Info

Website www.epsilon.com
Headquarters Irving, TX
Size 5000+ Employees
Founded 1969
Type Subsidiary or Business Segment
Industry Business Services
Revenue £100 to £500 million (GBP) per year
Competitors Experian, Digitas, Acxiom

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