Forrester Research
Recent Updates
  • Forrester Research update
    20 days ago

    Check out Forrester CEO, George Colony appear at the Wall Street Journal CIO Network conference, where 100+ CIO's and CTO's were in attendance. Make sure to watch the video of George discussing the Age of the Customer, Mobile Moments, and the Customer Experience Index! (

  • Forrester Research update
    30+ days ago

    Recently our CEO & Founder, George Forrester Colony, spoke at Dreamforce about the Age of the Customer. The Age of the Customer is Forrester’s point of view on our current state in which customers have more power than they’ve ever had - an evolution of what needs to be done to keep up. Customers demand what they want, and we need to adapt. We are in a 20-30 year era where customers are driving change.

    Age of the Customer with George Colony - Dreamforce 2014 Innovation Keynote

    Empowered customers are disrupting every industry, ushering in a 20-year business cycle Forrester calls the age of the customer. In the age of the customer, the only sustainable competitive advantage is knowledge of and engagement with customers. The most successful enterprises will reinvent themselves to systematically understand and serve increasingly powerful customers.


Forrester Research – Why Work For Us?

A global research and advisory firm, Forrester Research (Nasdaq: FORR) serves professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in IT, marketing and strategy, and the technology industry through independent fact-based insight, ensuring their business success today and tomorrow.

Forrester Research has offices in over 30 countries and our global headquarters is in Cambridge, MA. We serve nearly 2,500 client companies worldwide.​​


At Forrester, our core values guide us in everything we do. We call these values 3CIQ:

  • Client: At Forrester, our clients come first. How can we do a better job for them? We never stop working on it.
  • Collaboration: We collaborate — both with one another and with our clients – share ideas honestly, and work through problems together.
  • Courage: It's not always easy to make the tough call, but our clients and our colleagues expect and value that from Forrester.
  • Integrity: If we don't practice truth — if clients, employees, and shareholders can't count on us to be honest — then why should they trust us?
  • Quality: Often used by clients to describe Forrester's services and employees, it's a critically important company attribute.

Our Talent Community

How Can Forrester Help You Grow?

  • Be a part of an influential brand: You’ll join one of the most visible and respected technology research and advisory firms in the world. Every day, Forrester analysts are cited by influential media organizations like The Economist, the Financial Times, The Wall Street Journal, The New York Times and many other leading publications around the globe. Did you know we have a television studio at our Cambridge headquarters that allows leading broadcast outlets such as CNBC and Bloomberg instant access to our analysis?
  • Gain global experience: With 32 global locations including Amsterdam, Beijing, Frankfurt, London, New Delhi, Paris, Singapore, Sydney, Toronto and Zurich we’re truly international and continuing to grow - especially in the emerging Asia-Pacific region.
  • Access to power and the powerful ideas that are shaping the future: We’re advising executives at Fortune 1000 companies every day by providing provocative analysis about the future of business, technology and marketing. The work here is intellectually stimulating, fast-paced, and global in scope; so are the clients you’ll be working with.

What does it mean to be a Forrester-ite?

Spend three minutes hearing from Forrester employees from around the world:


Why do I love being an analyst at Forrester? Because I get to speak truth to power.

"Stride on the world stage" was former president Bill Bluestein's promise. And the head of research warned me that "for the right person, being a Forrester analyst is the best job in the world." Both were right. I'm insatiably curious about technology and its impact on consumers and businesses. I like to write reports that people are still reading a year later and mix it up with the experts on my team. But what I love about being a Forrester analyst is sitting across the table from CEOs of Fortune 500 companies and telling them the truth about their strategy, market, or customers. Sometimes it's the first time they've heard it. Forrester's rock-solid research and high-integrity culture makes speaking truth to power possible. And CEOs value the truth even if it hurts.


A magnifying glass. That's why I love working at Forrester.

When I applied for a research associate job in 1998, the Forrester Careers web page featured an image of a person peering through a magnifying glass, and I was drawn to the curiosity that the magnifying glass represented. Over the past decade and more, Forrester has fulfilled its promise to me that while working here, I would have the opportunity to explore ideas and work with people who felt passionate about that exploration. I didn't know then that ideas were just the beginning. Through patient mentors, dedicated managers, caring peers, and thoughtful training, I've been able to wear so many hats at Forrester — from a junior researcher to the manager of a large research team. Each hat has come with great learning and of course stumbles on my part, which Forrester helped me overcome with grace. I'm incredibly grateful that Forrester let me use that magnifying glass in research and also turned it on me to help me explore my career and capabilities.

Our analysts represent a broad spectrum of passion and experience. Learn more about what they’re working on:

At Forrester, we believe that relevance is personal. That’s why we tailor our products and services to serve professionals in 17 key roles across three distinct client segments: information technology, marketing and strategy, and the technology industry. To help our clients face progressively complex business and technology decisions, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs.

Learn more about the clients we serve:

Information Technology:

Technology Industry:

Marketing and Strategy:

Forrester Research Photos

Forrester Research Reviews

287 Reviews
287 Reviews
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Forrester Research Chairman, President, and CEO George F. Colony
George F. Colony
214 Ratings

    Good on the CV, great people but lack of support and growth in Europe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Development Specialist in London, England
    Former Employee - Sales Development Specialist in London, England

    I worked at Forrester Research full-time (more than a year)


    The people at Forrester are what make the company a fun, vibrant and generally good place to work. The pay is reasonable (good basic rubbish commission) therefore you are not hugely incentivised to over perform as an SDS.


    Forrester is a very U.S. centric company therefore growth in Europe is slow meaning a lack of career opportunities, also the marketing is targeted towards us market even though that is slowly getting better with localised marketing.

    Advice to ManagementAdvice

    Keep pushing for more support in Europe to help grow and retain best talent. Look to promote from within and create a more visual career plan with employees.

    Positive Outlook

Forrester Research Interviews

Updated 25 Feb 2015
Updated 25 Feb 2015

Interview Experience

Interview Experience


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Interview Difficulty




    Accounts Payable Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Forrester Research.

    Interview Details

    Fist: a telephone interview.

    Interview Questions
    No Offer

Forrester Research Awards and Accolades

Something missing? Add an award
Britain's Healthiest Companies, Britain's Healthiest Companies, 2014
America's 200 Best Small Companies, Forbes, 2009
Top Places to Work Globe 100, Boston Globe, 2008
America's 200 Best Small Companies, Forbes, 2008
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Additional Info

Headquarters Cambridge, MA
Size 1,000 to 5,000 Employees
Founded 1983
Type Company - Public (FORR)
Industry Business Services
Revenue £100 to £500 million (GBP) per year

Forrester Research (Nasdaq: FORR) is one of the most influential global research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 500,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular... More

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