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LiveOps Reviews

3.6
240 Reviews
Rating Trends
Recommend to a friend
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Vasili Triant
57 Ratings
  • 1 person found this helpful

    Great to be able to help build a winning company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at LiveOps full-time (more than a year)

    Pros

    - Excellent product set that hits the market sweet spot for multichannel cloud contact centres
    - Superb team of people - all pulling together in one direction, and supporting each other. Love being part of what we're building here.
    - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust.
    - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.

    Cons

    - Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges, yours will be as valuable an input as everyone else's.

    Advice to ManagementAdvice

    Some of my comments above are typical of those that characterise 'great places to work': trust, team/camaraderie, respect, communication, management credibility, and enjoyment. We have an opportunity to turn LiveOps into a 'great place to work': keep walking the talk, and I'll walk with you.

    Recommends
    Positive Outlook

LiveOps Interviews

Updated 20 Mar 2015
Updated 20 Mar 2015

Interview Experience

Interview Experience

46%
33%
20%

Getting an Interview

Getting an Interview

86%
9%
3%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Inbound Sales Agent Interview

    Anonymous Employee in Cherry Hill, NJ (US)
    Anonymous Employee in Cherry Hill, NJ (US)
    Application Details

    I applied online – interviewed at LiveOps in January 2015.

    Interview Details

    First I had to do the Voice Audition over the phone, You have to call a number they give you and read a script. you have three or two tries to record and submit after reading to get it right.
    Then submit a Credit Check and then pay $45 for a Background Check

    Interview Questions
    • There were questions after the voice audition. about how to handle customer issues   Answer Question
    No Offer
    Positive Experience
    Easy Interview

LiveOps Awards and Accolades

Something missing? Add an award
Award for Business Excellence in Workplace Flexibility, Alfred P. Sloan, 2009
Company of the Year, Entrepreneurs Foundation, 2008
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Additional Info

Website www.liveops.com
Headquarters Redwood City, CA
Size 150 to 499 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue £100 to £500 million (GBP) per year
Competitors Avaya, inContact, Five9

About LiveOps
LiveOps is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform... More

Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile... More

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