LiveOps

  www.liveops.com
  www.liveops.com

LiveOps Reviews

222 Reviews
3.6
222 Reviews
Rating Trends

Recommend to a friend
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Vasili Triant
47 Ratings
  1. 1 person found this helpful  

    Great to be able to help build a winning company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at LiveOps full-time (more than an year)

    Pros

    - Excellent product set that hits the market sweet spot for multichannel cloud contact centres
    - Superb team of people - all pulling together in one direction, and supporting each other. Love being part of what we're building here.
    - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust.
    - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.

    Cons

    - Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges, yours will be as valuable an input as everyone else's.

    Advice to ManagementAdvice

    Some of my comments above are typical of those that characterise 'great places to work': trust, team/camaraderie, respect, communication, management credibility, and enjoyment. We have an opportunity to turn LiveOps into a 'great place to work': keep walking the talk, and I'll walk with you.

    Recommends
    Positive Outlook

LiveOps Interviews

Updated 26 Nov 2014
Updated 26 Nov 2014

Interview Experience

Interview Experience

42%
35%
21%

Getting an Interview

Getting an Interview

82%
14%
3%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    At Home Based Phone Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    interviewed at LiveOps in November 2014.

    Interview Details

    Initial application, background check, training completed on your own time.
    It is a legit work at home company, I don't see it being as easy as I thought it would be but I'm going to give it a try. You really have to be comfortable with being independent with serious tasks.

    Negotiation Details
    None
    Accepted Offer
    Positive Experience
    Easy Interview

LiveOps Awards and Accolades

Something missing? Add an award
Award for Business Excellence in Workplace Flexibility, Alfred P. Sloan, 2009
Company of the Year, Entrepreneurs Foundation, 2008
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Additional Info

Website www.liveops.com
Headquarters Redwood City, CA
Size 150 to 499 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue £100 to £500 million (GBP) per year
Competitors Avaya, InContact, Five9

About LiveOps
LiveOps is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform...
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Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile... More

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