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LiveOps Reviews

3.7
250 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Vasili Triant
60 Ratings
  • Helpful (1)

    Great to be able to help build a winning company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England

    I have been working at LiveOps full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Excellent product set that hits the market sweet spot for multichannel cloud contact centres
    - Superb team of people - all pulling together in one direction, and supporting each other. Love being part of what we're building here.
    - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust.
    - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.

    Cons

    - Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges, yours will be as valuable an input as everyone else's.

    Advice to Management

    Some of my comments above are typical of those that characterise 'great places to work': trust, team/camaraderie, respect, communication, management credibility, and enjoyment. We have an opportunity to turn LiveOps into a 'great place to work': keep walking the talk, and I'll walk with you.

LiveOps Interviews

Interview Experience

Interview Experience

50%
31%
18%

Getting an Interview

Getting an Interview

86%
9%
3%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Independent Agent Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at LiveOps (Atlanta, GA (US)) in March 2015.

    Interview

    The hiring process with LiveOps is simple and automated. I am still waiting for approval from the licensed program to take the calls that I applied to take with the company. During the entire process, I have not yet spoken to a live person but have had contact with the managers through the LiveOps system online. Easy process for at home legitimate work.

    Interview Questions

    • Work experience, credentials were all covered in application. Background check and live voice interview.   Answer Question

LiveOps Awards and Accolades

Something missing? Add an award
Award for Business Excellence in Workplace Flexibility, Alfred P. Sloan, 2009
Company of the Year, Entrepreneurs Foundation, 2008
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Additional Info

Unlock Profile
Website www.liveops.com
Headquarters Redwood City, CA
Size 150 to 499 Employees
Founded 2000
Type Company - Private
Industry Information Technology
Revenue £5 to £10 million (GBP) per year
Competitors Avaya, inContact, Five9

About LiveOps
LiveOps is the global leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, Ideal Living, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform... More

Mission: We are a leading innovator and provider of global customer service solutions. We challenge conventional thinking to provide cloud based multichannel, social and mobile... More

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