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Paychex – Why Work For Us?

Paychex, Inc. is a leading provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized businesses. The company offers comprehensive payroll services, including payroll processing, payroll tax administration and employee pay services, including direct deposit, check signing, and Readychex®. Human Resource Services include 401(k) plan recordkeeping, health insurance, workers' compensation administration, section 125 plans, a professional employer organization, time and attendance solutions and other administrative services for business. Paychex was founded in 1971. With headquarters in Rochester, New York, the company has more than 100 offices and serves approximately 554,000 payroll clients nationwide, as of May 31, 2009.

Whether you're just starting out, or looking for a career change, opportunities at Paychex can provide you with a foundation for building a professional and solid career. Our employees work hard to provide our clients effective solutions to promote the success of their business. We believe these accomplishments are what have kept us as a top leader in the payroll and human resource industry.

Employee Training

At Paychex, employee development is a critical component in our continued success. In fact, Paychex has been honored to be among Training magazine's 2010 Top 125 list of training organizations for the ninth consecutive year. We are committed to continue educating our employees by providing more than 1.25 million hours of formal classroom and field instruction.

Locations Across the U.S. and Around the World

With headquarters in Rochester, New York, Paychex has over 100 offices in the continental United States and Europe, with approximately 11,500 employees. All of our employees are free to seek internal company opportunities, and in any locale that suits their lifestyle.

If you enjoy working in a challenging environment that encourages learning and growth, please take a moment to look at our exciting career opportunities. Or, see what our fast growing Information Technology department has available for you and learn how you can become part of the IT team.

Paychex is committed to rewarding our employees with a comprehensive and competitive benefit package. From health care plans to retirement planning and wellness programs, we provide our employees with the tools to help manage life's little turns.

We offer:

  • ​​Health Care
  • Wellness
  • Time Off
  • Financial Benefits
  • Income Protection
  • Group Term Life Insurance
  • Personal and Professional Development​​

See shaded areas for available work locations. 

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Paychex Reviews

632 Reviews
3.5
632 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
260 Ratings
  1.  

    Great sales experience to propel my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Cincinnati, OH (US)
    Former Employee - Sales Representative in Cincinnati, OH (US)

    I worked at Paychex full-time for more than 3 years

    Pros

    Great work-life balance. Ideal place to build sales experience. Excellent sales training program. Recruiters highly seek out this type of B2B experience for Medical Sales. Great benefits. Fun place to work

    Cons

    Sales cycle can be longer at the beginning of your career. High management turnover. High pressure sales that starts over monthly.

    Advice to ManagementAdvice

    Should have more incentive for rookie of the month, top sales rep for the month. Management is meant to coach and build reps. Not discourage and intimidate struggling reps.

    Recommends
    Neutral Outlook
    Approves of CEO

Paychex Interviews

Updated 4 Sep 2014
Updated 4 Sep 2014

Interview Experience

Interview Experience

48%
26%
25%

Getting an Interview

Getting an Interview

46%
29%
11%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Retirement Sales Specialist Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 4+ weeks - interviewed at Paychex.

    Interview Details

    I was emailed by a recruiter who had seen my resume on CareerBuilder. After speaking with her on the phone, she sent me a link to do an online assessment that took about 90 minutes. She then moved me along to a phone screening with a zone manager. He was about 10 minutes late in contacting me, but emailed me and said the recruiter had not provided him with my phone number. I emailed it to him and he called me. After speaking with him on the phone for about 30 minutes, he said he would like to get me set up with a district manager in my area for a face to face interview. He would have him contact me that day to set it up.

    I didn't hear anything that day or the next 2 business days. I emailed the zone manager and received an out of office auto-reply. On the day he was back in the office he emailed me, apologizing the district manager had not been in touch, and said he would have him contact me ASAP. The following business day I was emailed by the zone manager's secretary to set up an interview with the zone manager (never did talk to elusive district manager).

    Met the zone manager and spoke for approx 1 hour. The interview was laid back and went well. He asked a lot about my previous job. No situational questions or digging deep about my sales process or thinking skills. It was more getting to know me and what I had been doing for work. He arranged for me to do a ride along with a rep, who contacted me to set up the date/time, so I could see the job in action and make sure it was what I thought it was. I arrived and the rep had very little scheduled for the afternoon as most of his calls had cancelled, but we went on one call, and chatted about the job quite a bit, and I was even more excited about the job than previously. I asked him about the hiring process, and he said congrats for making it that far, that there would be one more interview then I would get a yay or nay.

    I emailed the zone manager after the ride along... no reply. 3 days later I left him a message on his office phone. No reply. I checked the status of my application online and it said it was being reviewed. 2 business days later I emailed the recruiter who said he was in meetings the whole day, but she would be connecting with him the following day and would get back to me with feedback. I didn't hear anything the following day. Next day I checked the online status and it said a more qualified candidate was selected.

    In a week and a half, no one could send me a generic "thanks for your interest, sorry we don't need ya" email? And why have me come out and ride around with someone if I wouldn't be interviewed again afterward? Seems like a lot of this was a waste of my time and effort, and the communication within the company regarding the hiring process is disjointed.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview

Paychex Awards and Accolades

Something missing? Add an award
World's Most Ethical Companies, Ethisphere, 2013
Training Top 125, Training Magazine, 2013
Top 100 Best Places to Work in IT, IDG’s Computerworld Magazine, 2013
Employees’ Choice -50 Best Places to Work, Glassdoor, 2010
Training Top 125, Training, 2012
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Additional Info

Website www.paychex.com
Headquarters Rochester, NY
Size 5000+ Employees
Founded 1970
Type Company - Public (PAYX)
Industry Business Services
Revenue £1 to £2 billion (GBP) per year
Competitors ADP, Intuit, TriNet Group

The company processes the payrolls of about 564,000 clients, making it the second-largest payroll accounting firm in the US after Automatic Data Processing. Paychex also provides automatic tax payment, direct deposit, and wage garnishment processing. Its Paychex Business Solutions (a professional employer organization) offers such services as 401(k) record-keeping, risk management, benefits administration, and group insurance management. Established in 1971, Paychex focuses on small and midsized businesses (ones with fewer than 100 employees) and owns more than 100 offices... More

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