SSE Photos

Scottish & Southern Energy Depot, Malwood (Photo thanks to Geograph user Peter Facey, Some Rights Reserved)
Offices of Scottish Southern Energy, Vastern Road (Photo thanks to Geograph user Roger Templeman, Some Rights Reserved)
Scottish & Southern Slough Power Station (Photo thanks to Geograph user Chris Allen, Some Rights Reserved)

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SSE Reviews

26 Reviews
3.7
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SSE CEO Alistair Phillips-Davies
Alistair Phillips-Davies
7 Ratings
  1.  

    A continuing adventure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Analyst  in  Havant, England
    Current Employee - Management Analyst in Havant, England

    I have been working at SSE full-time for more than 5 years

    Pros

    It's a family away from home, everyone is close knit and go through the good and bad times together. Always supporting each other and being their brother's keeper. Amazing benefits, a joy to work for.

    Cons

    Definitely need management training especially within the call centre where I started out, seems like nothing has changed. Very young managers each with their own rules which means the rules are not consistent throughout the company. This needs to change and I believe more training will benefit the long term goal and vision of the company that SSE strive for.

    Advice to ManagementAdvice

    Benefits are great, training needs to improve a short term cost but a long term benefit. This should be invested in. There needs to be consistency within the company. I have worked here for 5 years and the same problems arise regarding management.

    Recommends
    Neutral Outlook
    Approves of CEO

SSE Interviews

Updated 4 Sep 2014
Updated 4 Sep 2014

Interview Experience

Interview Experience

81%
9%
9%

Getting an Interview

Getting an Interview

54%
37%
4%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Advisor Interview

    Anonymous Interview Candidate  in  Perth, Scotland
    Anonymous Interview Candidate in Perth, Scotland
    Application Details

    I applied online. The process took 3 days - interviewed at SSE in September 2014.

    Interview Details

    On applying I received a call from HR recruitment. This was basic competency questions. On completion I was offered a group assessment interview.
    The group meeting consisted of four others, HR and a manager. Basic info was given on SSE. Then there was basic tests on maths, spelling and listening skills. After this a group discussion on two calls.
    That day I was called to attend an interview the next day. Today I went along and it was held by a manager and advisor. Competency questions were asked then a role play.

    Interview Questions
    • Role play had a fact sheet to review then use. Having never had a role play before I was nervous but drew on the calls heard the day before and info sheet.
      Questions were best and worst traits you think you had from previous roles. How to handle irate customers. How to drive sales (as I've never been in sales I discussed how I thought I would use training to my benefit). Others were how you drove certain points in last role and usual questions.
        View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

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Additional Info

Unlock Profile
Website www.sse.com
Headquarters Perth, United Kingdom
Size 5000+ Employees
Founded 1998
Type Company - Public (SSE.L)
Industry Oil, Gas, Energy & Utilities
Revenue £10+ billion (GBP) per year
Competitors E.ON UK, Centrica, RWE npower

SSE (formerly Scottish and Southern) can see a powerful future. One of the UK's top energy firms, the integrated company distributes power and gas and other services to more than 10 million customers, via subsidiaries Southern Electric, Scottish Hydro Electric, SWALEC, and Atlantic Electric and Gas, and others. Regulated assets include 79,300 miles of power transmission and distribution lines that serve 3.5 million end-users. SSE has more than 11,300 MW of generating capacity. It also distributes gas to 5.7 million customers. Other operations include gas exploration... More

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