Headquarters Tampa, FL
Size 5000+ Employees
Type Company - Public (SYKE)
Industry Business Services
Revenue £500 million to £1 billion (GBP) per year

SYKES – Why Work For Us?

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For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs and successful careers for the thousands of employees located all around the globe.  As one of the premier customer contact management companies in the world, SYKES offers job opportunities at every level, in a variety of interesting areas, and with a competitive compensation and benefits package. The possibility of an exciting career and a bright future at SYKES is ahead of you.  Come grow with us!

You may have never heard of SYKES but chances are that you have already spoken to us several times and just did not realize it.  We represent Fortune 500 companies and we are THEIR CUSTOMER SERVICE.  We do not answer the phone as SYKES but as the Client. 

Whether you are just looking for a paycheck or looking to start your career we have opportunities.  With just a High School degree or G.E.D. you can learn the skills and with experience and the right performance you could be running one of our call centers in the future.  We strongly believe in promoting our employees and career advancement is one of our top priorities. However, we also have so many other benefits, so if a big promotion is not what you are looking for check out some of our other great benefits.

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Supplemental life insurance for dependents
  • 401K with company match
  • Paid vacations
  • Paid time off
  • Tuition reimbursement program
  • Special incentives for performance
  • 4 Extra days off per year for good attendance
  • Drug free work place
  • Office environment
  • Ongoing product and leadership training

Sykes is an Equal Opportunity Employer

Working at SYKES

Posted by employees

Employees are “Dissatisfied”   333 ratings


45% Approve of the CEO   176 ratings

SYKES President, CEO, and Director Chuck Sykes

Chuck Sykes

President, CEO, and Director

No Future without Change

  Former Employee in Edinburgh, Scotland

Pros: The People who go above and beyond the call of duty eating into weekends and overtime during the week but who's worth is not recognized. Full Review

More SYKES Ratings & Reviews ( 333)

Salaries in GBP  United Kingdom Avg. Salary

HR Manager

2 SYKES Salaries



2 SYKES Salaries


Team Leader

1 SYKES Salary


= Salary Range

= Anonymous Salary Range

= Avg.

More SYKES Salaries (10)

Accepted Offer – Interviewed in Edinburgh, Scotland Dec 2010 – Reviewed Apr 12, 2012

Interview Details problem solving questions. like tell me about a time you had to deal with a difficult customer, angry customer, tell me about yourself.
One interview of about 20 minutes,very friendly and helpful
Full Interview

Interview Question:
What is customer service for you View Answers (15)

More SYKES Interview Questions & Reviews (93)

SYKES Awards and Accolades

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Recognized Innovator, Technology Services Industry Association (TSIA), 2010
North American Frost & Sullivan Award for Customer Value Enhancement, Frost and Sullivan, 2011
Business of the Month, Milton-Freewater Chamber of Commerce, 2011
Tampa Bay Ethics Award, University of Tampa Center for Ethics, 2012
Industry Partner of the Year Award, Lawson Health Research Institute, 2008
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