Telefónica Reviews

181 Reviews
3.4
181 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
39 Ratings
  1.  

    Great company, lots of opportunities to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operational Architect  in  Slough, Berkshire, South East England, England
    Former Employee - Operational Architect in Slough, Berkshire, South East England, England

    I worked at Telefónica full-time for more than 10 years

    Pros

    If you wants to work for a company that is constantly delivering amazing solutions to stay on top of its game, Telefonica O2 can be the place for you. The opportunities are amazing for the sort of people who have loads of energy and are passionate about what they do. O2 has a great reward and recognition system and one of the best benefits packages around. I worked there for 12 years and enjoyed nearly every moment of it. Work life balance is amazing and the Bath Rd canteen is excellent.

    Cons

    Outsourcing - much of the functions of the business have been outsourced to offsite companies - this has reduced considerably the family atmosphere of working at O2 and reduced trust amongst teams.
    Its a large organisation, and you will find people you dont get on with - just hope its not your management.
    Some processes are achingly slow and beuracratic - a throw back to when O2 was part of the civil service.

    Advice to ManagementAdvice

    - you've got a great culture - when you celebrate wow is it amazing - do more of that
    - implement 360 degree reviews - let the people review the manager to weed out the controlling managers who say one thing to senior management and treat their people like nothing.
    - dont outsource your key intellectual property - keep it in-house to keep passionate people.

    Recommends
    Negative Outlook
    No opinion of CEO

Telefónica Interviews

Updated Sep 8, 2014
Updated Sep 8, 2014

Interview Experience

Interview Experience

60%
16%
23%

Getting an Interview

Getting an Interview

45%
23%
11%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Retail Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Telefónica.

    Interview Details

    The whole process was very fast paced, and everything was straightforward no cutting corners needed. I was browsing the internet looking for employment in my local area and I had seen that the local O2 store had positions available and vacancies being advertised.

    I made a crafty visit over to the Telefonica careers website, filled out my details and sent off my application. I received an email 2 days later stating that I had made it through the first stage and had to arrange a telephone interview which was in 3 days time, booked a time slot via an email link they had sent me and submitted my preferred time.

    In preparation for the telephone interview I searched the internet for the typical phone interview questions and typed up some answers for the few I found. The plan was to use these as rebound cushions in the worst case scenario, I was so psyched up for the interview that I didn't even need to look at my "model answers" Even the lady on the phone complimented me for how well the interview went, and how much of a pleasure it was talking to me She emailed me over the details and booked me in for a face to face interview the following week.

    On the day of the interview I was so pumped up I walked into the store told a member of staff that I was there for an interview, she gave the manager a shout to which I greeted him with a firm handshake and a compliment on how the store looked *good first impressions an all*. He sat me down in the staff room and offered me a cold drink something which I have never had offered to me in an interview before? When things got started I was expressing myself as I usually would and was explaining myself clearly with a touch of the comedic flair to tip the balance which had the manager laughing. Face to Face interview lasted around 40+ minutes, took a copy of my passport and NI number shook hands and I headed off. As soon as I left the building I had this feeling that that interview couldn't have gone any better!

    Got a telephone call on the same day offering me the position to which I accepted! Officially start next week, can't wait to see how things go! Massive thumbs up to O2 for their interview process!!

    Process only took 2 weeks.

    Interview Questions
    • Asks me to show him my mobile phone

      Can you explain to me what it is that you like the most about the iPhone 5C?

      Can you explain what it is exactly that you dislike most about the iPhone 5C?
        Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

Telefónica Awards and Accolades

Something missing? Add an award
25 Best Multinational Companies to Work For (in Latin America) (#2), Great Place to Work Institute, 2012
50 Most Innovative Companies, BusinessWeek, 2009
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Additional Info

Edit Profile
Website www.telefonica.com
Headquarters Madrid, Spain
Size 500 to 999 Employees
Founded Unknown
Type Company - Public (TEF)
Industry Telecommunications
Revenue £10+ billion (GBP) per year
Competitors BT, Vodafone, América Móvil

Telefónica calls Spain home, but customers in 25 countries call home with Telefónica. The company provides fixed and mobile phone service across Europe (55% of sales) and Latin America (45%). Its fixed-line portfolio includes voice, Internet access, cable and satellite television, enterprise networking and hosting, and wholesale services. Its mobile business encompasses voice, messaging, and corporate infrastructure services. Telefónica divides its business into three segments -- Telefónica España, Telefónica Europe, and Telefónica Latinoamérica. Telefónica España has... More

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