TransUnion Reviews

158 Reviews
158 Reviews
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Jim Peck
45 Ratings
  1. 1 person found this helpful  

    Agile Bureaucracy - It is possible, with ninjas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead/Architect in Greenwood Village, Arapahoe, CO (US)
    Current Employee - Tech Lead/Architect in Greenwood Village, Arapahoe, CO (US)

    I have been working at TransUnion full-time (more than an year)


    As a member of an acquired organization, the individual organization has a great deal of individual opportunity. We have some great advantages over other area offices.
    Toolset; Progressive initiatives; Accountability; Location; Salary + Benefits > avg; ample training/ conference opportunities; consistent process evaluation; abandoned off-shore/outsourced software development; local scrum teams led by FTEs augmented with contractors; Diligent release process; dedicated operations support dress development efforts to continue w/out production fire interruptions; maturing Agile processes


    It's not a boutique development environment where developers & engineers have free reign - some folks struggle with a PCI compliant environment. Developer accounts are not admin accounts. Working around the restrictive permissions is a challenge. Ninjas find ways to negotiate the system constraints with fluidity. If one were to strictly follow processes, delivery pace would be quite a bit slower.
    Often times, a high ranking title associated with your name or close manager buddies are the only way to get a request executed across the enterprise.

    Advice to ManagementAdvice

    The Agile tides are coming to corporate, the days of big up front design and strict process are eroding. CMMI has it's place, but software is malleable, allow fluid change in development processes and the existing production gates should remain effective.
    Acquired offices have differing cultures than corporate and are often the source of the ingenuity that TU needs. When these child companies interact with corporate teams, often the tools and skills are not in sync. Corporate teams tend to adopt "change is bad" fear, and will not adopt newer tools and tactics. Predictably, this creates constraints when hiring new folks and integrating modern technologies. Adopting of modern tools and skills will attract & retain talent. "Train people well enough so they can leave, treat them well enough so they don't want to." -Richard Branson

    Positive Outlook
    No opinion of CEO

TransUnion Interviews

Updated 20 Oct 2014
Updated 20 Oct 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative I Interview

    Anonymous Interview Candidate in North Olmsted, OH (US)
    Anonymous Interview Candidate in North Olmsted, OH (US)
    Application Details

    I applied through other source. The process took a dayinterviewed at TransUnion.

    Interview Details

    I started as a CSR III and worked my way up to CSR I over a 10 year period. At that time it was nice to work for especially at the call center. It was easy to get hired as I had the typing skills for the position.

    Accepted Offer
    Average Interview

TransUnion Awards and Accolades

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Additional Info

Headquarters Chicago, IL
Size 1000 to 5000 Employees
Founded 1968
Type Company - Private
Industry Finance
Revenue Unknown / Non-Applicable per year
Competitors Unknown

As a global leader in credit and information management, TransUnion creates advantages for millions of people around the world by gathering, analyzing and delivering information. For businesses, TransUnion helps improve efficiency, manage risk, reduce costs and increase revenue by delivering comprehensive data and advanced analytics and decisioning. For consumers, TransUnion... More

Mission: At TransUnion, we value…

We act with honesty, trust and respect in all of our interactions and in everything we do. Our commitment to security and accuracy...

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