Victoria's Secret Stores

  www.victoriassecret.com
  www.victoriassecret.com

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Victoria's Secret Stores Reviews

1,558 Reviews
3.3
1,558 Reviews
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Victoria's Secret Stores CEO Sharen Turney
Sharen Turney
568 Ratings
  1.  

    Passionate staff, great environment to work in...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in London, England
    Former Employee - Sales Associate in London, England

    I worked at Victoria's Secret Stores full-time (less than an year)

    Pros

    Flexible job, variety in role, staff are passionate about the company, Staff Discount, great training, opportunity for progression

    Cons

    shift patterns can have awkward times,

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO

Victoria's Secret Stores Interviews

Updated 28 Oct 2014
Updated 28 Oct 2014

Interview Experience

Interview Experience

70%
20%
8%

Getting an Interview

Getting an Interview

69%
16%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1. 4 people found this helpful  

    Sales and Stock Assistant- London Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I saw the vacancy on google and applied through a quick online application, the following day I received an email detailing: that I had been chosen to go forward to the next stage of the recruitment process. I was given an option to choose between two interview dates, after replying back I received another email a few hours later confirming my selected date and advising: to wear black to the interview (dress code business black), the location of the interview and details of the interview (group interview consisting of situational and competence based questions). The interview took place the following week, on arrival we signed our names in on a sheet and were taken upstairs by one of the interviewers into an individual conference room. We were left alone for 5 minutes whilst a Victoria's Secret catwalk clip was playing in the background. The interview commenced and we went through a register and realised that a few people didn't turn up, so there were only a few people present, so we worked within that small group.

    The introduction involved telling an interesting fact about yourself, where you worked previously and why you want to work at VS.

    Following the introduction we were given a group activity in our group of five: different types of bras were put out and a bottle of body lotion, we were then asked a hypothetical scenario question (see interview questions) and had to work in the group to demonstrate our teamwork and retail/customer service knowledge and skills.

    Next, we had a selling activity. We were each handed one VS product (mostly underwear) and were required to conduct a one minute sales pitch in front of the group and interviewers. (See interview questions section)

    We were then asked individual interview questions which were broken down into two parts:

    The first questions were based on hypothetical scenarios in VS, and how or what we would do in that particular situation as an employee. (See interview questions section)

    The second half consisted of typical interview style questions which relate back to our previous work experience/or even life experience. (See interview questions section)

    We then did a bit of admin work, which involved signing a sheet with our availability/any requested holiday. We were also given an option whether we wanted to work within sales, stock room or even overnight shifts. If we wanted to work in a specific department I.e pink then we would have to note that down too, however the more flexible and available you are, the higher chance you have in succeeding with your application.

    The interview was then concluded by the interviewees asking the interviewers any questions/concerns that they had.

    The process was very quick and informative, the experience was fun and the atmosphere was relaxed. The group of people I had been interviewed with were absolutely lovely.

    I received a call the following day to be told that I was successful.

    Interview Questions
    • I'm not going to give too many details away! But I hope you guys get the general gist.
      Group activity: given a scenario whereby a customer wanted a product which was no longer in stock. We could only sell the products that we had in front of us, however how would we go about this?
      Demonstrate team work skills, listening, communication skills, leadership, problem solving and eliminating and deduction.

      Selling activity: mostly consisted of underwear and one person had a pair of jogging bottoms.
      Had to show your unique selling skills on the spot.

      Interview questions:
      Examples: name a time when you had received poor customer service and why, what would you do in that situation to correct it?
      Name a time when you had to deal with a problem that was not relevant or important during the time when you were working and how did you go about it?
      Name a time when you have had to have the help or assistance of a team member.
        Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience

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Additional Info

Unlock Profile
Website www.victoriassecret.com
Headquarters Reynoldsburg, OH
Size 5000+ Employees
Founded 1977
Type Subsidiary or Business Segment
Industry Retail
Revenue £1 to £2 billion (GBP) per year

Victoria's Secret Stores is not hush-hush, but it is unmentionable(s). The largest subsidiary of Limited Brands (more than 40% of sales) is also North America's #1 specialty retailer of women's intimate apparel, operating about 1,040 mostly mall-based Victoria's Secret and Victoria's Secret Pink shops throughout the US and Canada. Bras, panties, hosiery, swimwear, shoes, and more are sold under the Victoria's Secret brand and grouped in collections such as Dream Angels and Very Sexy. Many Victoria's Secret lingerie stores also sell beauty products. The chain's... More

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