West Asset Management


West Asset Management Reviews

27 Reviews
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael E Mazour
2 Ratings

    is so bad they lost a contract because they can't hire anyone to work there

    Current Employee - Anonymous Employee in Endicott, NY (US)
    Current Employee - Anonymous Employee in Endicott, NY (US)

    I have been working at West Asset Management full-time (less than an year)


    they pay 9hr and 10 for bilinguals


    this place is the bowels of customer service call center and since i was hired there are only 3 original team members they think they have a bottomless pool of people that want to work for them i was 4 minutes late for work due to cunstruction accident i called and let them know i was 8 traffic lights away and i still got a 1/2 occurrance equals to taking 4hrs off. i had a mild heart attack on the job was taken by ambulance and got a 1/2 occurance that day then 1 for all the days Dr. took me off work the files we work run out by lunch time we cant get the metrics to bonus and they don't adjust the metrics log hrs don't count until you first call it has been more than an hr as it was today. so 8 hrs a month dont count for me so am always short to bonus 8hrs in the past a rep could collect 30 payments a day now 8 is the daily goal

    Advice to ManagementAdvice

    be a leader and lead by example if i must know it you must know it when a rep comes to you for advice I don't know is not what a supervisor should answer we can't tell a customer we dont know.show the respect you demand am coolecting a pay check as long as i can until i go back to school

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

West Asset Management Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Client Service Specialist Interview

    Anonymous Interview Candidate in Sherman, TX (US)
    Anonymous Interview Candidate in Sherman, TX (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at West Asset Management.

    Interview Details

    I applied for the position online, about a week later a recruiter called and asked me a few questions and set-up a time for a phone interview. The phone interview lasted for about 30 minutes and consisted of the typical interview questions, like "why do you want to work for West"? After the phone interview was a in person interview, with some of the same interview questions. Once interviewing was complete it took them about a week to call and offer me the position.

    Interview Questions
    • I cannot think a difficult question. Just give " positive can do answers" and you will be fine.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

West Asset Management Awards and Accolades

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Additional Info

Unlock Profile
Website www.westassetmanagement.com
Headquarters Omaha, NE
Size 1000 to 5000 Employees
Founded 1970
Type Subsidiary or Business Segment
Industry Finance
Revenue £50 to £100 million (GBP) per year
Competitors Unknown

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West Asset Management

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