WestJet Reviews

55 Reviews
3.7
55 Reviews
Rating Trends

Recommend to a friend
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WestJet President and CEO Gregg A. Saretsky
Gregg A. Saretsky
36 Ratings
  1.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TAC Agent in Calgary, AB (Canada)
    Former Employee - TAC Agent in Calgary, AB (Canada)

    I worked at WestJet part-time (more than 5 years)

    Pros

    Awesome people
    fun work environment
    Outside during summer
    Physical job makes you stronger and feel good
    Having the Flight benefits is amazing and your parents will love you too
    Whatever it costs you always do the Stock options i saved so much money that i would have otherwise wasted
    everyone has a team mentality so it makes the hard times easier. you would think that when it starts snow and flights are hours late and every pan in the book has gone out the window that everyone would hate each other but some how magically it puts everyone in a good mood and they just put their heads down and crush through the work.

    Cons

    Cold during the winter
    Management system could use some serious work
    the training at the beginning is two weeks which is really only enough to teach you how not to get killed most the actual learning is done on the job
    the HR department is pretty much useless, they are simply former TAC crew who got a promotion. this inevitably leads to an HR department who has no idea how to talk to employees. I'm pretty sure that is literally the opposite of what HR is supposed to be like.

    Advice to ManagementAdvice

    Wipe the board and hire people who are actually qualified not just "put in their years"
    Management has a habit of not really thinking about how the rest of the employees will react to a new manager. You have to remember this is not a normal work environment, these people who word down here are not the soft office type. they are loud and opinionated, you need to have someone who will command respect from them not simply ask them to do something.

    There is a serious lack of communication when new procedures are implemented (think of the cone positions) most of the time if you provided the proper information and the reasons why things were happening most of the employees would be totally fine with the decision but when it is perceived to have no good reason, of course no one will like it.

    Recommends
    Positive Outlook
    No opinion of CEO

WestJet Interviews

Updated 19 May 2014
Updated 19 May 2014

Interview Experience

Interview Experience

72%
9%
18%

Getting an Interview

Getting an Interview

80%
9%
4%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Manager Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The hiring process was not very professional. The interviewers ended up bickering with each other. A full out gossip fest. I was not impressed. They were very confusing and kept wanting me to submit different answers for the same questions. Trying to show favoritism between the two. I would suggest that they correlate and make sure that the interviewers are in sync with each other before they start the interview process.

    Interview Questions
    • What would you do if you had to make a citizen's arrest   Answer Question
    No Offer
    Negative Experience

WestJet Awards and Accolades

Something missing? Add an award
Canada's Top 100 Employers, Mediacorp Canada, 2012
Progressive Employers of Canada List, ConnectMoms, 2009
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Additional Info

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Website www.westjet.com
Headquarters Calgary, Canada
Size 5000+ Employees
Founded 1996
Type Company - Public (WJA)
Industry Travel & Tourism
Revenue £2 to £5 billion (GBP) per year

Perhaps WestJet Airlines follows the Southwest Airlines business model while soaring over Canada -- and beyond -- because so many Canadians are fond of flying south and west out of the cold. Many of the low-fare carrier's approximately 95 destinations lie in Canada, but even more are scattered around the US (especially the Sunbelt and Hawaii), the Caribbean, and Mexico. WestJet operates a fleet of about 90 Boeing 737s that feature live seatback satellite TV (from BCE's Bell ExpressVu). Most of its destinations outside Canada are vacation spots, and subsidiary WestJet... More

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