eBay Inc.


eBay Inc. – Why Work For Us?

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eBay Inc. is a global commerce platform and payments leader.

eBay Inc. is comprised of three business units with their own distinct brand:  eBay enables individuals and business to buy and sell online; PayPal enables individuals and businesses to send and receive digital payments; eBay Enterprise enables commerce, retailing and digital marketing for merchants. Our success is tied to our purpose—creating more opportunities and enabling others to win while making a positive social impact.  


​​Pierre Omidyar founded eBay on a simple idea: People are basically good.

This fundamental belief created a completely new kind of marketplace, forever transforming ecommerce. Today, this belief continues to drive who we are, how we act, and what we do. Tying us to our roots, our founding principle enables us to make smart decisions that grow our capabilities, our community, our business, and our vision.

The eBay Inc. of today may have grown well beyond its auction house roots, but our founding principles remain the same. We are here to innovate. We are here to build common ground. We are here to make dreams come true. We are here to inspire—new technology, new thinking, new markets, and new customers. And we are here to bring out the best in all the world has to offer. Through trade. Through exchange. Through conversation. Through technology.

This is the place where good, fair, honest business gets done. It’s also the place where online businesses meet the 21st century. If you’re looking to reinvent the future of commerce, eBay Inc. is the place to make it happen.​​

​​Every day, eBay Inc.’s 30,000 people synthesize their efforts to power the world’s leading ecommerce company. And every one of them is treated like family.

At eBay Inc., no matter which of our offices, brands, or locations you call home, you’ll discover consistent benefits that are intended to support you—in your work, your life, your passions, and your future. Take a peek at what might await.

Health & Wellness

We want you (and your family) to be healthy! To help you along that road, we offer a wide variety of health benefits. While our offerings vary from country to country, we strive to offer programs that help support you both in mind and body, including quality health insurance, wellness programs, options to reduce your taxable income, and counseling and referral services.

Financial Security

Feeling financially secure during our working years and through retirement is important to all of us. eBay Inc. provides a variety of plans to help ensure your financial security today and in the years ahead.

Other Benefits

eBay’s busy, fast-paced environment makes for an exciting work experience, but it can also make it difficult to balance personal, family, and professional responsibilities. Managing the demands of life inside and outside the office is both a priority and a challenge for many of us. To that end, some of our locations offer onsite perks—things like dry cleaning pick up and delivery and oil changes—that can give you back a little time and peace of mind.

NOTE: While eBay Inc. intends to provide these benefits indefinitely, we reserve the right to change or terminate any or all of the programs at any time subject to any limitations or restrictions of local law. Benefits may vary depending on location.​​​


​​At eBay Inc., our phenomenal growth and innovative business model have provided some pretty amazing opportunities for our employees.

As we expand our reach, we seek people who appreciate careers with responsibility, complexity, and scope.

Your career at eBay Inc. should be inspiring, satisfying, and engaging. It should motivate you to hone existing skills and develop new ones. That’s why we encourage employees at every level to own their careers and actively pursue that next step. At eBay, that equation has three parts: learning through doing, learning through others, and learning through study.

In support of learning through doing, we outfit you with the tools essential to your role, so that you can perform at your best.

Our collaborative, inclusive environments and commitment to hiring the best and the brightest make every day here a chance to learn through others—simply by working together.

And eBay Inc. supports learning through study by providing a variety of resources ranging from online self-guided courses to external courses and conferences. We also offer career-pathing programs* to members of our technology community who would like to advance their careers without assuming managerial responsibilities. For those who want to pursue a degree, there are rotation and tuition programs.

*Programs may vary depending on location.​​​​​


​​Process Improvement Manager Global, Account Management Operations

​eBay Inc., Draper, Utah​​

My road to joining eBay Inc. actually started at my previous employer, where I had the unique opportunity of spending a day with John Donahoe. During this visit, we had a conversation about the ongoing power of eBay. I remember he said specifically, “We will never be in the business of competing with our sellers.” This statement made me realize the power and potential of the eBay brand and the internal strength of eBay and its employees. Two months later, I was working at eBay. Today, I truly consider myself an employee first, a customer second, and a shareholder third. Is it everything I’d hoped it would be? Absolutely. The opportunities and benefits make working at eBay a no-brainer!​​​


​​Software Engineer—Lead, eBay Technology Operations

​eBay Inc., San Jose, CA​​

In just four months, I am already in a position where my technical and soft skills are valued. I have delivered a critical project and signed up for another important project which will further my growth. I have the freedom to innovate and use new technologies, while working alongside the best team members. Keeping eBay.com live 24/7 with 99.999999% up time and many dynamic changes to applications is very challenging. There are so many opportunities within eBay Inc. The executive team is very energetic, and they want to see the company growth as exponential. This is a place to enjoy rewarding work, and have fun doing it.​​​


​​Supervisor, Customer Service

​eBay, Dreilinden, Germany​​

As a Customer Service Supervisor, I’m involved in new projects and responsible for operational targets, but I’m also in charge of motivating and supporting my team. If they are able to perform at their best, we are able to reach our targets. It is a very fast business—always changing—and there is no time to get used to processes. But the company culture is very appreciative. eBay Inc. is a company where values are not just written down, they are performed by everybody. I am impressed by how much eBay does for its employees—to keep them healthy, motivated, and challenged. You can’t find a better place.​​​


​​BSR, Customer Solutions Agent

​eBay Inc. Draper, Utah​​

​I love helping our customers. They really do appreciate it, and they express it very openly. We help them improve their business and lives. eBay Inc. is a huge company with many employees, but it’s still a fun place to come to work. Bagel day, free soda, all-hands meetings, dress-up days—I even had the opportunity to go to eBay on Location in Florida to meet some of our members face-to-face. It was awesome! eBay is always changing. You have to accept that and realize you will never know everything—you just have to always be willing to learn.​​​​

eBay Inc. Reviews

1,172 Reviews
1,172 Reviews
Rating Trends

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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
789 Ratings
  1. 1 person found this helpful  

    High-fiving days are over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Affiliate Manager in Richmond, London, England
    Current Employee - Affiliate Manager in Richmond, London, England

    I have been working at eBay Inc. full-time (more than 5 years)


    eBay have amazing offices and a location to die for on Richmond riverside.

    They are a company who truly live and breathe their values at all levels of the Org.

    When you tell people you work for eBay there is an Oooooooeee factor

    Dress code is pretty much optional; some developers swan about in shorts and sandals

    Recent announcement of split from Paypal is fantastic; it was much like working for a hip eCommerce player with a Bank tagged-on to it just across the street.


    Sickeningly political marketplaces teams, in an Oxbridge, tweed-with-leather- elbow-pad wearing way darling; though not so much in peripheral teams like catalog and monetization/pricing. Avoid Category mgt teams if that's not for you.

    Cross team collaboration... like getting blood from a stone.

    Managers are very keen to be liked and want to flash their leadership capabilities, which at times can get tiresome.

    Some still yearn for the hi-fiving "let's give ourselves a clap for being so clever" days and it can be laughable at times.

    Work life balance is a big focus for eBay, though if you want to step up your game on Intl projects, be prepared for a lot of evening and morning calls with anyone from USA to Australia.

    Often way too many stakeholders putting their two pence in

    Advice to ManagementAdvice

    Continue to give open "fire-sides" and insights at all levels.
    Buy more parking space...
    Bring back the ping-pong

    RE: Promoting women in business.
    You need to have a rethink away from "how can we all make sure women get more of a look-in" and towards "how can we make sure the right people get the job, every time".

    Neutral Outlook
    Approves of CEO

eBay Inc. Interviews

Updated 12 Dec 2014
Updated 12 Dec 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Editor Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    I found their handling of the initial application process very unprofessional. I did a two-hour screening test for eBay. It was administered in Germany for a job based in the UK. I was initially asked to do the test between 8am and 6pm within 2 days of asking, despite the fact that I was working at the time. I was able to rearrange it for the evening.

    The woman administering the test kept me waiting for half an hour from the agreed start time for the two hour timed test, which they emailed to me.

    They never sent even a form rejection after the test, despite my taking the time to arrange to do a two-hour test at short notice. Even when I emailed (politely!) to follow up, they never bothered with the courtesy of a reply.

    No Offer

eBay Inc. Awards and Accolades

Something missing? Add an award
50 Most Innovative Companies, Fast Company, 2011
Top 50 Most Admired Companies, Fortune, 2012
World's Most Ethical Companies, Ethisphere, 2013
Corporate Equality Index Perfect Score, Human Rights Campaign Foundation, 2014
Corporate Equality Index Perfect Score, Human Rights Campaign Foundation, 2013
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Additional Info

Website www.ebay.com
Headquarters San Jose, CA
Size 5000+ Employees
Founded 1995
Type Company - Public (EBAY)
Industry Information Technology
Revenue £10+ billion (GBP) per year
Competitors Amazon.com, Square

eBay Inc. is a global commerce and payments leader. We're pushing the boundaries of mobile, social, local and digital trends to transform the way people shop, interact and pay.

eBay Inc. connects millions of buyers and sellers and in 2013 we enabled $212 billion of commerce volume and $16 billion in revenue. We do so through eBay, one of the world's largest online... More

Mission: eBay Inc. connects people through technology and enables commerce that creates greater opportunity for people, business and society.

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eBay Inc.

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