Glassdoor is your free inside look at 24 Hour Fitness reviews and ratings. All 230 reviews posted anonymously by 24 Hour Fitness employees.
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Pros – Loved working with my coworkers; it really felt like a family.
Great opportunity for growth, you can move up in the company if you want to and are dedicated.
Cons – The company is so structured that managers have little wiggle room.
Many people in management positions have chips on their shoulders and do not respect their employees.
Advice to Senior Management – Make sure that all of your employees know how valuable they are to you.
2013-05-19 22:17 PDT
Pros – Excellent training and preparation
Inviting and positive work culture
Flexible work hours
Good pay
Cons – Hated the "salesman" approach to recruiting new clients
Very bottom line driven - all that matters is training frequency and selling large training packages
Management and employee base operated under different rules
Advice to Senior Management – Make sure procedures and protocols are known throughout work force and everybody is abiding by same framework. Veteran trainers seemed to get preferential treatment and were allowed to get away with things that I, as a new trainer, was reprimanded for.
2013-05-12 17:56 PDT
Pros – Professional, great training opportunities, good regional management
Cons – Instructors are too often forced into "bought" formats such as Zumba, RPM etc. It takes the freedom away from instructors to motivate and construct class in their own unique way.
2013-05-07 23:30 PDT
Pros – The best part about the club was the great colleagues and employees with lots of energy. In addition, the management is very helpful and approachable. If you enjoy meeting new people (usually who are energized and into meeting fitness goals), then it's a great place to work
Cons – Lots of cold calling, minimum wage, and commission is hard to achieve in smaller clubs
2013-05-01 17:51 PDT
Pros – * Free membership.
* Friendly Staff.
* Great principals.
Cons – * Politics.
* Inconsistency implementing standards, employee performance and promotion opportunities.
* Discrimination to minorities.
* Standards and by laws not executed.
* Worst leadership team ever worked with.
* Favoritism.
* Management from chaos.
* Lack of support from Regional, District and Club Management levels.
Advice to Senior Management – *Take care of your club employees they are your most loyal members and they generate the revenue to pay Management salaries.
*There is no such thing as "bad team or clubs" just poor leadership.
* Numbers don't lie, people do.
2013-05-02 16:38 PDT
Pros – Great co-workers and excellent atmosphere for exercising. Lots to earn about health and fitness from co workers who also have knowledge on the subject
Cons – Each gym is its own island with no connection to any other part of the company. Tere is no way of knowing if ere is a company culture.
Advice to Senior Management – Think employee retention first and then member retention will rise
2013-05-01 01:26 PDT
Pros – The people you work with are generally nice and easy going. Work is easy and nothing to technical.
Cons – Some employees are a pain, clients can be a major pain as well. When ordering needed parts to repair equipment and building, be prepared for orders to be deferred and/or denied by corporate quite often making the job difficult and stressful trying to explain to immediate manager and constant questioning by clients.
Advice to Senior Management – Micromanagement and putting fear into your employees is not a way to build a company and it's morale to make a "better' company.
2013-04-16 10:53 PDT
Pros – Free membership; reimbursement for trademark exercise classes; payment for class-related time (planning/practicing)
Cons – There could be better communication between the different staff (personal trainers, membership team, front desk, etc.)
2013-04-09 19:29 PDT
Pros – Flexible hours, let me balance school with the job
Cons – Upper management positions are replaced almost monthly if a club is below average.
Advice to Senior Management – give your sales reps some bonus, credit, anything to show that they bring in the money to your clubs. They dont try if you give them nothing for an hourly job.
2013-05-22 07:37 PDT
Pros – Opportunities for advancement within the company - lots of people move up the ladder
Cons – Lacks direction and proper trainer, low pay for high performance.
Advice to Senior Management – Train you employees better. Pay them more. Get them to focus on adding value to clients, sustainable relationships, rather than a quick sale.
2013-03-25 10:50 PDT
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More Than a Career • A community › We work and play as a team to create an exceptional experience for all. • A lifestyle › We make fitness a way of life, for ourselves and the people we inspire. Who We Are… — Full Overview
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