AIG Reviews

Updated 29 August 2014
Updated 29 August 2014
626 Reviews

2.8
626 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AIG President & CEO Robert Benmosche
Robert Benmosche
292 Ratings

Review Highlights

Pros
  • Good working hours, good work life balance if you are working in a good department (in 37 reviews)

  • has a work from home program that enables employees to work from the comfort of their own home (in 26 reviews)


Cons
  • opinions/suggestions are not easy to get pass to senior management team (in 23 reviews)

  • Work/Life balance not practiced, had a micro manager who added stress to your daily routine (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Retrospectives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  London, England
    Former Employee - Underwriter in London, England

    I worked at AIG full-time for more than 10 years

    Pros

    Excellent product range, unbeatable operational footprint and global reach, it should not fail.

    Cons

    Ego strokers in positions without necessary skills; middle management that
    subcontract work out incapable of doing it themselves is not cost effective. Better qualified, or proven staff often overlooked by a week empire building manager leading to loss of key productive staff. Systems that for eons do not work....should not be, or ever have been tolerated.

    Advice to ManagementAdvice

    One off review of skill sets for each employee at underwriter, sales, accounts etc upward grade. Vetting by a third party or another country management of promotions to ensure deserved. . Top down review of systems; penalties to be imposed for repeat & gross incompetent choices.

    Neutral Outlook
    Approves of CEO
  2.  

    Crisis brought the people together. Good team work and direction ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Auditor  in  London, England
    Current Employee - Senior Auditor in London, England

    I have been working at AIG full-time for more than a year

    Pros

    Friendly people
    Decentralised environment. Not too bureaucratic for institutions of same size

    Cons

    Brand tarnished due to crisis. Many re branding efforts.
    Employee morale was low but improving with better directions

    Advice to ManagementAdvice

    Improve employee morale

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Long hours and understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England
    Former Employee - Anonymous Employee in London, England

    I worked at AIG full-time for more than a year

    Pros

    Recognizable name to add to the resume

    Cons

    Long hours
    Understaffed
    Poor internal communication with employees

    Doesn't Recommend
    Neutral Outlook
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  5. 3 people found this helpful  

    Brutal politics and turf wars.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AIG

    Pros

    Very diversified. Very multicultural and staff a pleasure to work with.

    Cons

    Horrible middle management that lies and cheats just to get to the next day. These people almost never get fired and will never leave because this is the best that they will ever get. Complete chaos at meetings and a lack of desire for best practices. Brutal politics and turf wars. Too many managers for too little staff. 4 or 5 managers for one staff. Way too top-heavy. Lousy middle management drives out all of the good people and all you are left with are foreign-born talent tied to the company via work permit or Brits who can not get a better job anywhere else. Average employee tenure is ~10 months; annual turnover rate is deep into the double digit % area.

    Advice to ManagementAdvice

    Stop putting your friends in managerial positions- your friends who are incompetent. Reward people who work very hard for you and promote people on merit.

  6. 2 people found this helpful  

    Growing Pains May Last a While

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AIG full-time for more than 10 years

    Pros

    Good place to learn. The company is committed to modernization and there are some very interesting projects.

    Cons

    Not everywhere a happy ship. In my area it is very hierarchical and a state of constant flux. You must be able to manage chaos. Can be difficult to "own" anything due to competing matrix owners and micro-managers. Be careful in what you ask or suggest....

    Advice to ManagementAdvice

    Avoid over-engineering things, AIGFP failed for a reason. Also, might be some lessons to learn from Circuit City. Finally, sometimes one size fits no-one.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Great underwriters & underwriting management & claims.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting Management
    Former Employee - Underwriting Management

    I worked at AIG full-time for more than 10 years

    Pros

    Great P&L managers, 5 stars had the non profit center management been at all of use.

    Cons

    Too many cost center managers of little skill have ear of senior management.

    Far too many & unnecessary initiatives, these distract employees from production & profit matters.

    Too little use of technical experienced staff in trtaining new staff.

    Advice to ManagementAdvice

    Ineffective managers in cost center & sales distract from better talent in Profit Centers. Keep top performers by making PC managers the next level of management to Senior Management, thus demoting the others.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Professional - Support Role  in  London, England
    Former Employee - Professional - Support Role in London, England

    I worked at AIG

    Pros

    good learning experience in the sector, lots of training, challenging interesting work

    Cons

    micro-managing, hierarchical, lack openess, old fashioned culture

    Advice to ManagementAdvice

    involve employee more, do not just feed already made decision downwards

    No opinion of CEO
  9. 1 person found this helpful  

    very hierarchial, bureaucratic, non-merit based

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Croydon, England
    Former Employee - Anonymous Employee in Croydon, England

    I worked at AIG

    Pros

    salaries good, location,benefits,good for laid back people

    Cons

    very political , extreme networking required to get ahead, no vision

    Doesn't Recommend
    No opinion of CEO
  10. 4 people found this helpful  

    Tough Environment - Everyone is so worried about their own job that they don't hesitate to pass blame or back stab

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AIG full-time for more than 10 years

    Pros

    eWorking, everyone shares same concern so we have that in common

    Cons

    micro-managing by Sr Leadership, constant changes and doing more with less staff

    Advice to ManagementAdvice

    No one looks forward to coming to work in my office - ask employees what is missing - there is no teamwork, no mutual understanding of goal setting and no sharing of information. Most fear they're going to be next...in my office, there are no career opportunities or ability to advance. The only way to improve is to leave the organization unfortunately.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great Opportunities for Share Practices.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategy  in  São Paulo, São Paulo (Brazil)
    Current Employee - Strategy in São Paulo, São Paulo (Brazil)

    I have been working at AIG full-time for more than 5 years

    Pros

    As AIG are spread across the world, it's pretty normal for you to get opportunities to learn how the market works on different places/cities.

    Cons

    As AIG are on the entire world, things are a little slow and confusing. Everything take too long to be done, and if you need anything new, you need to convince virtually everyone.

    Advice to ManagementAdvice

    Try to centralize activities better, I normal to have different people doing the same thing on different countries.

    Recommends
    Neutral Outlook
    Approves of CEO

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