ASDA

  www.asda.co.uk
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ASDA Reviews

Updated 19 August 2014
Updated 19 August 2014
221 Reviews

3.3
221 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ASDA President & CEO  Andy Clarke
 Andy Clarke
81 Ratings

Review Highlights

Pros
  • Benefits are great and the 10% discount always helps (in 16 reviews)

  • For most it is good pay for easy work, especially if you run a till (in 9 reviews)


Cons
  • As 1 manager said to me" this company, doesn't like full time staff" (in 9 reviews)

  • Queue clarity and general checkout atmosphere is awful and does nothing for shop floor maintenance (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Asia competitive but exciting employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head of service integration  in  Leeds, England
    Current Employee - Head of service integration in Leeds, England

    Pros

    Competitive, quick moving, never dull

    Cons

    Cost challenge, constrained by the market place

    Advice to ManagementAdvice

    Make more local leaders

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counter Staff  in  Edinburgh, Scotland
    Former Employee - Counter Staff in Edinburgh, Scotland

    Pros

    The people who I worked with was fantastic, their customer service was good and work ethic also

    Cons

    Not enough staff sometimes, standards can slip due to this

    Advice to ManagementAdvice

    keep the same standards all the time, not just when management visits

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Asda has been a good company to work for, they are very friendly and accommodating and the work is not challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Colleague  in  Leeds, England
    Current Employee - Colleague in Leeds, England

    Pros

    They allowed me to transfer from my home store to one close to where i live for University
    The colleagues are a pleasure to work with, many of whom become good friends

    Cons

    Sometimes the admin isn't very organised
    Management cliques
    Boring and repetitive

    Advice to ManagementAdvice

    The focus needs to be more on shop floor than on office based work

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    All staff are lovely, work becomes easy and automatic after a while!

    • Senior Management
    • Culture & Values
    Current Employee - Checkout Operator  in  Portlethen, Scotland
    Current Employee - Checkout Operator in Portlethen, Scotland

    Pros

    Really enjoy chatting to customers, get a good few laughs!
    Never met a rude member of staff, everyone friendly and easy to talk to, easy to sit with people in the cantine.
    Staff cantine very cheap.
    "Career breaks" are given for any reasonable time off which you require.
    20% staff discount days "double discount" days are very much looked forward to.
    Good communication of store events and feedback on how the store is performing is always nice to know.
    Always plenty of overtime available if needed- yet not forced or made to feel bad if unavailable.
    Always made to feel like an individual and not forgotten about by manager.

    Cons

    Training was very general and time consuming- although necessary.
    Must remember to swipe in and out of shifts and for lunch.
    Very occasionally difficult customers, but always supported by runners/ managers.
    Long shifts can be tiring.
    Lifting heavy items are difficult.

    Advice to ManagementAdvice

    Red 'reduced' labels usually cover barcode/numbers and are very time consuming.
    Scanning guns on all checkouts would be very appreciated.
    'Spider' security tag removers are on a very short wire, some have been cut off and are sharp, others are unusable as wire is too short- longer cords would save time.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Floor Assistant  in  Chelmsford, England
    Current Employee - Shop Floor Assistant in Chelmsford, England

    Pros

    good pay
    good team
    good store to work in

    Cons

    bad management of dept
    store not being run good
    we are hear to make money not to lose it
    need a new gsm

    Advice to ManagementAdvice

    need to get there act together
     run departments to make money and not to lose customers and money

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to work for. You get treated well and are given the respect you would want from fellow colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Floor Assistant  in  Belfast, Northern Ireland
    Current Employee - Shop Floor Assistant in Belfast, Northern Ireland

    Pros

    Friendly Colleagues
    Career Development Opportunities
    Given a sense of responsibility if you are willing to take it and develop your skills.

    Cons

    Mainly my concern is the way my rota is put out to me but that is just a personal issue. Overall i wouldnt have any cons for working in asda, great company to work for.

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Ideal for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Decent wage for students
    - Flexible working hours with contacts and plenty of overtime to fit around your personal life
    - Discount card
    - I had a very good department manager who was understanding and got along well with (not all department managers were like this tho)
    - Good experience to learn about retail and add to CV

    Cons

    - Stressful environment with a lot of pressure from senior management at times
    - Can be quite demanding for the wage you are on, most of the time you are expected to do mission impossible
    - Full of immature older women to just look down on everyone and talk about each other behind their backs
    - Depending on department it can be quite a 'mind numbing' job as you are on your own most of the time (customers aside)
    - Some training is irrelevant, for my discount card i had to do an online test about disabled parking? and other topics that weren't related to my department in the slightest
    - Thrown in at the deep end, you are expected to know everything from day one, includes knowing were all items are and a 20min training session on tills (Believe me customers will make your life hell)
    - A lot of managers seem to have 'Big man' syndrome and seem to think because they have a tiny bit of power that they are some kind of god
    - Arrogant GSM who gets paid a six figure salary to basically walk around the store all day thinking they are a "god" and making colleagues lives hell, from a business point of view ... wasting money big time
    - Quite a lot of department rivalry
    - If you are que busting from shop floor then you have to deal with ancient tills which have buttons missing and can be quite confusing at first, also a lot of the "runners" are very rude and throw a stop when you ask for help
    - Never feel appreciated
    - The 'Stepping stone' programme is basically a dead end job, all though i think they are scrapping it now with the new management structure ( section leaders basically get paid an extra 60p to take the blame for everything and get shouted at constantly, known so many people who have stepped down)
    - Full of "Brown noses" and "Favouritism" which is very frustrating at times
    - Short staffed all the time, for example i work on a sunday on a very busy department and we usually have three people in unlike saturday when we have about 10
    - Lack of motivation
    - Unrealistic budgets

    Advice to ManagementAdvice

    Being a Business Management student myself i would like to give you an insight combining my experiences working at ASDA along with knowledge i have acquired over the years.

    - Employ managers with a educational background would be a start
    - Appreciate staff a bit more so they don't feel like quitting every day
    - Either increase wage or lower work load, or alternatively hire more staff
    - A simple "well done" wouldn't go a miss if a staff member does a good job instead of acting like the world has ended because they made one small mistake ( i have been working at ASDA for a year and have only been told well done twice)
    - Research on motivational theories because there is a massive lack of motivation, happier and motivated staff = more work done = happier customers = more profit, basic business really
    - Set realistic targets and budgets so that we can first of all not overspend on staff so we can have more colleagues in to get the job done more efficiently and secondly setting unrealistic targets

    The list would go on but then i realised, according to most managers I'm just a guy who stacks shelves who knows nothing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Used to be great - now crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Colleague
    Current Employee - Process Colleague

    Pros

    Colleagues are great enjoy the actual job

    Cons

    Management changes have meant kids are in charge and all they want to do is chat with their friends. Shop is now continually a mess and shelves are empty due to lack of staff for restocking. No-one takes responsibility for anything.
    No one listens to complaints either from staff or customers.

    Advice to ManagementAdvice

    Bring back older managers who know what they are doing and can make decisions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Part time work = FINE but little opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Colleague  in  Omagh, Northern Ireland
    Current Employee - Sales Colleague in Omagh, Northern Ireland

    Pros

    Easy money for a basic job, good hours if willing to work

    Cons

    Little opportunity to progress, can be asked to work at little notice and criticised if choose not to drop everything for asda

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    A mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Counters Assistant  in  Birmingham, England
    Former Employee - Counters Assistant in Birmingham, England

    Pros

    Met some really nice people of different ages that will be my friends. Helped improve my confidence and you also get paid the same no matter your ages which is good!

    Cons

    Mangers are often ageist. If you are young then you are more likely to be pulled up than older people. Company values are used to suit as and when. They show no loyalty!!!!

    Advice to ManagementAdvice

    Don't forget who actually does the work!! treat people like people and not numbers in a system! Helping people out goes both ways don't forget that when asking for favors!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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