AT&T

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AT&T Reviews

Updated 24 October 2014
Updated 24 October 2014
5,897 Reviews
3.3
5,897 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,742 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 298 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 156 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 261 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 283 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    working for at&t has been a challenging and rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician
    Current Employee - U-Verse Premises Technician

    I have been working at AT&T full-time (more than an year)

    Pros

    decent pay, plenty of hours, meet interesting people, room for advancement.

    Cons

    every aspect of your job is analizes

    Advice to ManagementAdvice

    get rid of the peopl milking the system and keep those who care.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Beneficial place of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Bothell, WA (US)
    Current Employee - Senior Marketing Manager in Bothell, WA (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Training, various opportunities for vertical and horizontal movement

    Cons

    Compensation does not increase at the rate that you can get at other companies. Promotions are based on a percentage of you rcurrent salary, not on the new position.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company, just stay focused!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSR in Saint Louis, MO (US)
    Current Employee - SSR in Saint Louis, MO (US)

    I have been working at AT&T as a contractor (less than an year)

    Pros

    Great company, choose schedule, excellent benefits, opportunities to move up in the company

    Cons

    Hours can be long sometimes, pay can be challenging if you are working two positions in one.

    Advice to ManagementAdvice

    Respect your team. Listen to your team and be more professional. Do not discuss everyone's business with non management. Do not plot one against the other. Lead by example. Help others without expecting things in return. Learn to accept a persons assets to the team. Be a leader vs managing. Take charge of your team instead of your team taking charge of you. Do not allow other mgmt and staff to harass individuals because they feel deprived of knowledge that was a rightful choice that they neglected to accept.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    perfect

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Stability, work life balance, values

    Cons

    Bureaucratic, hierarchical, promotion, culture, middle managment

  6.  

    It wasrewarding.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer
    Former Employee - Network Engineer

    I worked at AT&T as a contractor (more than 3 years)

    Pros

    Got a chance to learn many tools.

    Cons

    Too many levels of management .

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Location is good, close to town

    Cons

    sometimes difficult to get promoted

  8.  

    Good company, great benefits, co workers questionable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Baton Rouge, LA (US)
    Former Employee - Technical Support Representative in Baton Rouge, LA (US)

    I worked at AT&T full-time (more than an year)

    Pros

    Great benefits they had a gym and great discounts. great training the trainers were very nice, knowledgeable and approachable. Pay was decent as well.

    Cons

    Hours are sometimes super late at night. Always in the phone. Some of the co workers I had in training were very un professional and rude.

    Advice to ManagementAdvice

    Watch out for these bad seeds they kill moral.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    GOOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in New York, NY (US)
    Current Employee - Retail Sales Consultant in New York, NY (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Health, union and work benefits

    Cons

    Hours could be a little challenging in regard to work-life balance

    Advice to ManagementAdvice

    All Politic

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great pay great job and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Amarillo, TX (US)
    Current Employee - AT&T Retail Sales Consultant in Amarillo, TX (US)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    The pay is great, promotion is not to hard takes a bit of time I.e. 1-2 years, unionized and very close relationship

    Cons

    Its a sales environment so numbers are a big thing write ups can be thrown around to threaten employees to hit numbers sometimes I feel like I can just be replaced if I don't perform

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great benefits lots of training supportive managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician in Houston, TX (US)
    Current Employee - U-Verse Premises Technician in Houston, TX (US)

    I have been working at AT&T full-time (less than an year)

    Pros

    Great health and pay benefits over time is endless half of the day is driving

    Cons

    Must be efficient in your services. All a numbers game

    Advice to ManagementAdvice

    Continue to mentor

    Recommends
    Positive Outlook
    Approves of CEO

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