AT&T Wireless Reviews

Current Employee – been working at AT&T Wireless full-time for more than 3 years

Pros – AT&T Really knows how to train their reps to be the best they can be. Giving them all the tools they need to do a great job

Cons – Contantly changing enviorment can be stressful

Advice to Senior Management – Keep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at AT&T Wireless

Pros – Great benefits , advancement available, great start to lifetime career

Cons – Pay scale changes often and can be stressful.

Former Employee – worked at AT&T Wireless full-time for more than 3 years

Pros – benefits, fmla,pay,breaks,bonues at the end of each quater

Cons – hours of operation,outdated systems,you have to log in thru phones or your considered late,3 accurateness fired

Advice to Senior Management – you need to be as efficient as the reps answering callls and you need to learn the stufff we do

No, I would not recommend this company to a friend

Current Employee – been working at AT&T Wireless full-time for more than a year

Pros – 5 day work week, paid vacation, affordable health care

Cons – Willing to reccomend AT&T to family and friends is a metric the rep is held accountable for. So when you get the survey give your rep a 10 or they might get written up. The wireless industry is saturated so the new focus is sell Tablets and wireless home phones.

Advice to Senior Management – Be leaders and not followers. This company use to be the innovator and now you see we're falling behind Verizon.

No, I would not recommend this company to a friend

Current Employee – been working at AT&T Wireless full-time for more than 3 years

Pros – Free cellphone, $150 allowance twice a year for uniforms, 2 weeks vacation a year plus pto( total 3 weeks a year)
1st year 46k
2nd year 48k
3rd year 45k

Cons – Every year is harder and harder to make money, they increase your quotas .
You will never know what micromanagement is till you experience AT&T micromanagement.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at AT&T Wireless full-time for more than 10 years

Pros – Great benefits. Medical, Dental, 401k with 6% match, retirement. Decent pay.

Cons – Work/life balance, shift bids every few months. Metics on some things you have not control over. Forced overtime.

Advice to Senior Management – Stable shifts please

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at AT&T Wireless full-time for more than a year

Pros – Good pay, great benefits. Vacation time is great as well. Open area on the floor is great so it isn't so segregated

Cons – The stats system by which we're rated on is ridiculously asinine. Its based on customers reviews of the COMPANY, not the rep. Because of this change, the bonuses are basically non-existent. As well as the attendance policy is almost impossible to meet unless you have a medical condition that allows you to take off time since vacation time is almost impossible to use in last minute situations.

Advice to Senior Management – Stop making it seem as though the reps aren't working hard to get those stats that you want. Be more compassionate and realizing it is hard and you barely have to deal w/ it.

No, I would not recommend this company to a friend

Current Employee – been working at AT&T Wireless

Pros – Management is nice and very healfull

Cons – long work hours during the semister

Advice to Senior Management – keep up the good work

Yes, I would recommend this company to a friend

Current Employee – been working at AT&T Wireless full-time for more than a year

Pros – pretty good work/life balance & they pay for travel when you seek additional training. Union representation in a majority of states and 401k match is respectable.

Cons – Very strict points system used.

Yes, I would recommend this company to a friend

Current Employee – been working at AT&T Wireless

Pros – Large corporation, allowed room for advancement.

Cons – Very clique. Moving up all depended on who you knew in the company.

Advice to Senior Management – Give reps more opportunity and don't abuse your power and become a power hungry manager that nobody respects.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company