Ace Hardware

www.acehardware.com
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Employee Reviews

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  1.  

    Franchisees Don't Always Agree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware

    Pros

    Great people to work with. Smart staff and group of retailers.

    Cons

    It's a complex business model because it is not Ace corporate, it is a team that represents a group of regional retailers so everything is run by board of directors or committee and it can be disjointed.

    Advice to ManagementAdvice

    A horse is a camel designed by a committee.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Traffic Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Traffic Manager in Moxee City, WA (US)
    Former Employee - Traffic Manager in Moxee City, WA (US)

    I worked at Ace Hardware full-time (more than 3 years)

    Pros

    Ace IS the place to work. Great local leadership in their distribution centers.

    Cons

    The corporate bureaucracy is a bit much to handle. Self preservationists seem to rule. This company could really take off if they would just trust the people they have on board.

    Advice to ManagementAdvice

    To Corporate leadership, I would say trust the brain power you have hired and trust less the traveling salesman that convinces you that their system or product or software will solve all of your problems. Take a look at the mind set of people you have entrusted to lead from Chicago.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Interesting co-workers; a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Ace Hardware part-time (more than 5 years)

    Pros

    It is a great place to work. Managers are understanding. It is a very busy work venue, never a dull moment

    Cons

    There are quite a few times that the sales floor is under-staffed. The salaries could be somewhat higher than what they are now..

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A very positive corporation but each store is different.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Harrisburg, PA (US)
    Current Employee - Department Manager in Harrisburg, PA (US)

    I have been working at Ace Hardware full-time (more than 8 years)

    Pros

    Ace Hardware is an optimistic corporation. Always promoting positivity towards their customers, stores, and employees.
    They have been very good at promoting and seem to be on a path to growth.

    Cons

    Every store is different because Ace is a retailer-owned cooperative. This is only a downside because it's difficult to know what you may be getting into. The store I work for is great but I have heard good and bad stories about other stores.

    Approves of CEO
  6.  

    very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware

    Pros

    steady, steady, steady, steady, steady.

    Cons

    limited advancement. no ladder for success. swing shift.working sundays and holidays.no benefits.no health insurance. no sick pay.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Great, youthful company with a lot of opportunity to advance and a good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Replenishment Planner in Oak Brook, IL (US)
    Former Intern - Replenishment Planner in Oak Brook, IL (US)

    I worked at Ace Hardware as an intern (less than a year)

    Pros

    Was assigned a manager and given three distinct vendors from each of the 4 Replenishment planners who worked under the manager. Duties included both daily, planner position-based skills, as well as more long term projects that involved cross-functional collaboration with interns from different departments. The manager and planners were all very willing to help and clearly cared about ACE. The company had multiple events throughout the summer for interns and provided ample opportunity to network.

    Cons

    Pay was average compared to other firms.

    Advice to ManagementAdvice

    Consider a fixed rate salary for interns to allow for more flexible hours and maybe draw more talent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Eh

    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Ace Hardware part-time (less than a year)

    Pros

    employees were nice, they were very flexible with my schedule and always made sure they didn't interfere with my education and studying.

    Cons

    pay was only 7.50, some of the employees were extremely insensitive and very rude

    Doesn't Recommend
  9. 1 person found this helpful  

    Good for high schoolers

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    My managers worked with my schedule and were always friendly.

    Cons

    Difficult management, lazy co-workers, the coupons and sales were always confusing to customers.

  10.  

    Very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in San Francisco, CA (US)
    Current Employee - Assistant Store Manager in San Francisco, CA (US)

    I have been working at Ace Hardware full-time (more than a year)

    Pros

    I enjoy being able to help our customers solve their problems and address their needs.

    Cons

    Being a small store, there is not much room for advancement.

    Advice to ManagementAdvice

    I'm part of upper management.

    No opinion of CEO
  11. 1 person found this helpful  

    Decent job overall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ace Hardware full-time (more than a year)

    Pros

    Fun job, coworkers are like family, easy to advance.

    Cons

    Horrible pay, sexist customers.

    Recommends
    Positive Outlook
    No opinion of CEO

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