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Ace Hardware Reviews

Updated 25 April 2015
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Employee Reviews

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  1. Customers are great, the knowledge gained is wonderful, the employers not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware part-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible scheduling, great co workers.

    Cons

    No advancement, no promotions, no incentive, no raises.

  2. Great company with friendly employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Missoula, MT (US)
    Former Employee - Cashier in Missoula, MT (US)

    I worked at Ace Hardware (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great co-workers, getting time off when needed was relatively easy, quick and painless training period, open door to managers allowed for open communication flow from bottom to top and vice versa.

    Cons

    Unrealistic time constraints on various duties, little room for advancement in company.

    Advice to Management

    Discuss advancement opportunities with interested employees.

  3. Great company to work for

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Sales in Slidell, LA (US)
    Former Employee - Floor Sales in Slidell, LA (US)

    I worked at Ace Hardware

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great "family" atmosphere and plenty of chance to learn about many things

    Cons

    None to speak of, this was a great job with great people while in school

    Advice to Management

    None to speak of

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  5. Good Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Employee in Colorado Springs, CO (US)
    Current Employee - Warehouse Employee in Colorado Springs, CO (US)

    I have been working at Ace Hardware

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stability and good benefits. Paid Time Off is amazing for most hourly employees. New CEO is agressive and company is really a leader in the industry.

    Cons

    Only career advancement in certain tracks. Most positions are very high pressure. Work/Life balance isn't very good at any level, though they do try.

    Advice to Management

    Invest in the people. Create career tracks for top performers. Good people leave because they can't get anywhere.

  6. An average employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great learning experience. Clients are unreasonable for working in a hardware store. A lax job as clients mostly came at peak hours and the rest of the time is spent wasting time.

    Cons

    Clients are unreasonable for working in a hardware store. Management is lackluster and does just enough to keep their job and is quick to criticize others.

  7. Ast. Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ast Manager in Chicago, IL (US)
    Current Employee - Ast Manager in Chicago, IL (US)

    I have been working at Ace Hardware

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very relaxed place to work for, hours of work are flexible

    Cons

    No health insurance or retirement plans offered.

    Advice to Management

    Top mgmt. needs to learn the general operations of running computers to train others proficiently.

  8. Cashier/Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Cashier in Gray, GA (US)
    Former Employee - Part Time Cashier in Gray, GA (US)

    I worked at Ace Hardware part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    All of my co-workers were great! Everyone was always helpful when they were able. Management was always understanding of situations. I looked forward to seeing my daily customers. Close to home.

    Cons

    Open seven days a week and 363 a year. Pay was reasonable, but never after two years was there a raise in pay.

    Advice to Management

    none

  9. Great co- workers, Family Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    ability to learn a lot about home improvement, friendly people. Great learning experience. Flexible scheduling

    Cons

    short breaks. rude customers.

    Advice to Management

    help your cahsiers out more with rude customers. always have on near the front end in case of emergency.

  10. Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware

    Pros

    Fun atmosphere, working outside, lots of customer interaction, small family like feel, opportunity to work lots of hours or come and go as you please

    Cons

    pay is low, work long hours during the busy season. extremely dirty, employees are treated as expendable, winters can be very cold

  11. awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Edmond, OK (US)
    Former Employee - Assistant Manager in Edmond, OK (US)

    I worked at Ace Hardware

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits and coworkers and training

    Cons

    long hours And rarely off day

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